Quality Assurance Software Engineer

Abhiram K Upadhya

*** ********* ***, ***** ****, Buffalo NY, 14214 +1-716-***-**** *******.*******@*****.***

IT Auditor

Passionate management information system student, with strong theoretical knowledge of IT Auditing domains and

extensive background in software quality assurance.

MS Office Products (Word, Excel, PowerPoint, Outlook), Operating Systems - UNIX (AIX, HP and SUN), Linux and

W indows, Programming/Scripting languages – PL/SQL, UNIX Shell Scripting, Tools - Microsoft Visual Source Safe,

Microsoft Project Plan, TOAD for Oracle, SQL Developer, Bugzilla, HP Quality Center, BMC Remedy, HP ALM, Oracle

BPM, SQL Data modeler and SAS Enterprise Miner, Application Servers – Sun Webserver, WAS and Weblogic

Databases - Oracle 9i, 10g and 11g, SQL Server. Audit Skills – General computer controls (GCC), Audit reports,

Sarbanes-Oxley, Basic system infrastructure, COSO, IT Risk assessment, HIPAA.

SUMMARY OF QUALIFICATIONS

6 Years of experience in Software quality assurance in banking and telecom domain.

Cleared Certified Information System Auditor (CISA) examination with score of 562 in Dec 2013.

Published paper on Incident response system for mass shooting incident in DESRIST -2014.

W rote paper on effective strategies for IT Risk communication, pending book chapter publication.

Analyzed COBIT case studies and suggested feasible solutions to problems.

Performed statistical analysis on large data sets using SAS Enterprise miner .

Analyzed and designed decision support system using unified process for financial credit risk data aggregation.

Relevant curriculum- IS Auditing for Managers, Decision Support Systems, IT Risk and IT Project Management .

EDUCATION: Master of Science (MS) in Management Information System (MIS), State University of New York, Buffalo

Graduating in September 2014( Available from May 2014), GPA 3.83.

PROFESSIONAL EXPERIENCE

Syniverse Technologies, Bangalore, India, Associate Lead Software Engineer, 08/2011 – 07/2013

Managed independently the quality assurance efforts of roaming agreement management product which caters to the

needs of more than 1000+ operators worldwide.

Hit the ground running, by exceptionally succeeding in the very first project.

Analyzed business requirement documents and interacted with stakeholders to elicit requ irements.

Created and maintained documentation and standards as directed or needed.

Created Risk based test strategy to build confidence in the software product .

Increased reliability of product by uncovering critical defects and performing root cause anal ysis.

Collaborated with other teams to review business requirements and performed gap analysis.

Ensured on time delivery within the projected budget by effective coordination across interfacing teams .

Conducted intensive security testing using OWASP Web Scarab on Agreement Management Product.

Infosys Ltd, Bangalore, India, Test Analyst, 08/2006 – 07/2011

Created effort estimates and prepared test strategy involving risk identification and mitigation .

Actively prepared test cases and executed the tests for retail banking application.

Installed and administered Infosys core banking product, Finacle-Universal Banking Solution, on test servers for major tier

one banks.

Trained on Banking fundamentals, Retail Banking, and CRM.

Created and administered Oracle 9i and 10g databases.

Provided advanced user support and problem resolution for application and implementation issues .

ACTIVITIES & HONORS

Secretary, Employee Association, Syniverse Bangalore, 01/2013 – 07/2013.

Received “Way to go” award, a quarterly award for achievers going beyond the call of duty at Syniverse.

Received “Gem of the Quarter” award for team excellence at Infosys, 2008 and 2009.

Passed CISA with score of 562 which is in the top 20 percent of test givers .

Publication: “Medication Adherence Rem inding, Motivation and Monitoring System.” Mulgund, P., Han, W., Jayaprakash,

A., D., Parab, H., V., Jayaraman, J., Jiwane, K., Upadhya, A., K., Singh, G., Singh, R. in W orkshop on Information

Technology and Systems (WITS), Milan, Italy, 2013 .

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