Sales Associate

Nerissa McCauley

**** * ****** ***********, ** **303 407-***-****

********.********@*****.***

! Florida A&M University, School of Business & Administration, Tallahassee, FL

EDUCATION

! Bachelor of Science – Business Administration, December 2013

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! !

RELEVANT EXPERIENCE

Sophisticated Ladies - Treasurer

!

August 2011 - April 2012

• Developed and maintained relationships with banking and organization

! personnel to facilitate fundraising activities

! • Coordinated and directed financial planning and budgeting for all

! organizational activities

!

! • Prepared and presented biweekly updates of budgets and plans

!

!

January 2011– August 2011 Sophisticated Ladies - Community Service Chair

! • Organized and executed panel discussions and events focused on uplifting our

! five pillars

! • Served as liaison between Sophisticated Ladies and all other organizations

! • Planned and presided over all community service activities

!

! Phi Sigma Theta NHS - Treasurer

!

August 2010 – May 2011

• Prepared and maintained the club’s budget for over forty members

!

! • Created and presented detailed reports of the club’s budgets to the

! organization

! • Planned and hosted all general body meetings

!

!

OTHER EXPERIENCE

!

April 2012 - January 2014

Marshalls – Sales Associate

! • Maintained knowledge of sales promotions and policies regarding

! merchandise, sales and security practices.

! • Catered to customer needs and issues to ensure and maintain customer

! satisfaction

!

! • Assisted customers with questions regarding the TJX Rewards credit card and

! product selection

!

!

May 2011 - September 2011 Borders Books & Music – Sales Associate

! • Selected to Border’s Hall of Fame for selling the highest percentage of

! Borders Rewards Plus Memberships as well as generating the most revenue in

! donation books

! • Cultivated customer relationships in order to increase customer satisfaction

! and repeat sales as well as maintain a welcoming home feel

! • Assisted customers with in-store and online purchases

!

!

! Chevy Chase Bank - Intern

June 2010 - August 2010

! • Maintained a cash drawer of $10000

! • Provided quality member service by professionally resolving customer issues

! and concerns

! • Explain, advise and promote bank products and services to customers

!

! !

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AFFILIATION

SISTUHS, Inc

! National Association of Black Accountants

Thurgood Marshall Leadership Institute

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