Customer Service Management
Resume:
Amber Smith
T: 440-***-**** E: ***.*****@*****.***
Amber Marie Photography
Experience
Owner/ Photographer October 2011 Current
(Small part time business, trying to build up)
Organize all client information records
Schedule all photo shoots
Answering all calls and emails
Selling clients on products
Responsible for all money management
Edit photographs
Manage webpage
Private Family August 2012 Current
Nanny
Household Management
Care of three children
Transportation to and from school
Powerhouse Gym
Customer Service Representative March 2011 July 2012
Dealt with all customer problems
Daily money management
Sold our facilities to potential members, filling out contracts
Basic upkeep of the club
2
Answering all calls
Elyria Parks & Recreation
Manager/ Supervisor May 2006 August 2012
Crowd Control
Program organization
Daily money management
Basic upkeep (This job was summer seasonal)
Young’s Maintenance Service
Receptionist (Part Time) June 2009 January 2013
Book keeping
Answering calls, and returning messages
Invoice management and billing
Lorain County Community College January 2009 December 2012
Education
I am currently working towards my Associates in Business Management.
Computer experience (All Microsoft Office programs)
Skills
Photoshop Lightroom Expert
Ability to work different operating systems, such as Windows and Mac OSX
Great with people, I am able to relate well to all.
2
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