Customer Service Sales
Resume:
JUNE ROSEMARIE WALKER
LAWRENCEVILLE, GA 30045
*************@***.***
OBJECTIVE: I would like to obtain a position within a stable environment
so that I can utilize my Sales, Customer Service, Financial,
Administrative, and Supervisory skills which will enable me to consistently
meet and exceed the company's goals.
SKILLS:
Customer Service Human Resource/Peoplesoft
Microsoft Office Suite
Administrative/Clerical Real Estate
Medical Terminology
Accounts Receivable/Payable Sales
SAP/Lotus Notes
Account/Portfolio Management Technical Support Finance
BUSINESS EXPERIENCE:
9/14-Current
NATIONAL DCP, LLC
Duluth, GA 30096
Position: Accounts Receivable Specialist
Work in the finance department providing customer and administrative
services to franchisee owners and vendors. Handle billing and collection
issues, process gift checks, issue credits, provide credit references,
manage emails & incoming mail, and work on special projects.
9/10-9/13
KELLY SERVICES
Piscataway, NJ 08854
Position: Customer Service Representative
Worked for a pharmaceutical company processing customer and vendor's orders
via mail, email, fax, EDI, and telephone. Handle complaints and credit
issues, process credits and vendor's invoice, and work with various
departments such as logistic and credit. Also worked at a college
performing customer service and administrative duties.
2/08-9/10
DEALER SERVICES CORPORATION
Piscataway, NJ 08854
Position: Customer Portfolio Representative
Worked for a floorplan financing company which consist of daily customer
interaction via in person, telephone, or email. Posted payments,
identified and resolved payment discrepancies, handled customer complaints,
and issued receipts or refunds. Processed loan applications, handled
confidential documentations. Resolved loan issues, collect receivables in
various stages such as due, maturing, delinquent or defaulted. Prepare
funding for dealers, billing invoice, credits, bank deposits, bank
reconciliations, and run financial reports. Use of DHL and FedEx shipping
system. Close out monthly audits and perform field based visit to dealers.
Process timesheet & other payroll information. Solicit new business for
potential customers. Act as an assistant manager, supervised a small
department of employees, handled administrative duties, escalated problems,
and trained new employees.
1/04-11/07
VERIZON
Robbinsville, NJ 08691
Position: Sales Consultant/Office Assistant Clerk
Worked in a fast paced call center environment answering incoming telephone
inquiries about telephone, DSL, DirecTV, and wireless services. Handled
billing issues, correct orders, and processed credits, as well as worked
with various departments to resolve customers' concerns. Have to meet
daily & monthly sales quota and manage sales objectives.
EDUCATION:
2012
Raritan Valley Community College
Bridgewater, NJ 08807
Accounting/Business Degree
2012
KELLER WILLIAMS REAL ESTATE SCHOOL
Bridgewater, NJ 08807
Real Estate: License
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