Sales Front Desk

Katrina Banks

Security Guard - Bowie State University

Glen Burnie, MD

********@*****.*** - 240-***-****

● An industrious, motivated, and reliable individual with a strong work ethic,

accustomed to working in an environment where time management is a priority

and multi-tasking and consistency are paramount.

● A highly organized, detail-oriented team player with clear, concise

communication strengths enhanced by cordiality, good humor, and strong

interpersonal skills.

WORK EXPERIENCE

Security Guard

Bowie State University - Bowie, MD - January 2012 to Present

Provide a uniformed presence for the safety of students, employees and visitors

• Issue citations for parking violations

• Check doors and windows for security

Allied Barton Washington, DC

Bank Guard Duties

Allied Barton - Washington, DC - June 2010 to January 2012

Night Auditor

Front Desk Reception - June 2008 to November 2009

Managed front desk activities for this 118-room hotel in charge of group sales, guest accommodations,

complaint resolution, cardkey assignment, wake-up calls, food service, financial transactions, and vault drops.

● Answered phones and provided assistance to callers and properly directed phone traffic efficiently

● Perform data entry duties.

Cashier

Safeway - Upper Marlboro, MD - September 2005 to May 2006

Developed reputation for prompt, efficient service with high level of accuracy.

● Monitored checkout stations to ensure that they have adequate cash available and that they are staffed

appropriately

● Calculated total payments received during a time period, and reconciled this with total sales.

● Advised customers on purchases, and merchandise on sale.

EDUCATION

Business Management / Marketing

Bowie State University

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