Customer Service Manager

Michael Carr

Metuchen, NJ

********@*****.*** - 732-***-****

WORK EXPERIENCE

Eagle Scout

Metuchen, NJ - 2000 to Present

Restaurant Supervisor

Rustique - Jersey City, NJ - May 2013 to October 2013

Coordinate efforts of front counter as wells as kitchen

• Purchasing of daily supplies including food supplies

• Managed dining room and private parties

• Functional knowledge of evaluating daily performance and standards of kitchen

Kitchen Manager

Chipotle - Eatontown, NJ - April 2010 to May 2013

Monitor food waste and manager inventory levels

• Food prep

• Supervise labor costs

• Scheduling of teammates

General Manager

Friendly's - Metuchen, NJ - January 2007 to February 2010

Managed staff, scheduling, hiring, disciplinary actions

• Supervisor of cash handling, responsible for nightly deposit

• Customer service functions, responding to customer feedback

• Accustomed to fast passed, high-pressure positions, demonstrated ability to prioritize multiple tasks, meet

deadlines, and provide quality service.

Supervisor- High Adventure

Boy Scouts of America - June 2007 to August 2007

Overnight backpacking activity coordinator

• Maintain rock climbing wall, inventory equipment

• Proper maintenance of water sports equipment and retaining integrity and meeting strict safety standards

• Oversee certification of all guides, lifeguards and climbing instructors

Administrative Assistant

L.L Teach - Bridgewater, NJ - June 2004 to March 2006

Proficient use of Microsoft office including Word, Excel and Access

• Typesetting and editing

• General office work, filing, phones, printing

EDUCATION

Sociology

University of Delaware

2000 to 2004

Bachelors

Kean University

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