Engineer Service

Diallo Queen

Temple Hills, MD *****

Phone: 443-***-****

E-mail: ************@*******.***

Glotel, Ashburn VA

November 2013 - to present - Grooms Provisioner

. Co-ordinate LEC hot-cuts to migrate in service customers to more cost

effective paths., validate in service customer requirements, verify

and design on-net facilities.

. Generate Access Service Request for local loop requirements and serve

as technical point of contact for local exchange carriers, Grooms test

and turn-up techs.

. Perform Circuit Design and Provisioning activities for DS1s & DS0s

through Mecca, COMS, Netcom, PC, TCOM's, F&E, BGW and EASR.

. Track and maintain hot-cuts through Mastars, Tracker and Optima.

Music Production

Jan 2010 - to present - Music Producer

. Responsible for all facets involved in releasing an album, to include

music production and copyright.

. Music production and song writing, creating instrumentals using midi

and workstation keyboards, audio interface, various VST and digital

audio workstations.

. Tasked with social media and website creation to include embedding

various social networks and maintenance.

. Research and implementation of copyright, online digital distribution

requirements for album release.

Teksystems, inc, Greenbelt MD

February 2007 - July 2008 - Network Provisioner / Circuit Designer

. Responsible for the order and implementation of telecommunications

transport services for the Verizon Business (VZB) Network.

. Perform Circuit Design and Provisioning activities for the voice

network for DS1s & DS0s through Mecca, Netpro, UPI, Scotts, TCOM's,

F&E and EASR.

. Generate Access Service Request for local loop requirements and

serve as technical point of contact for local exchange carriers,

trading partners and Network Operation Center.

. Understanding of tandem and direct end office trunking and traffic

routing plans for network grooming activities, and coordinating and

network re-configuration projects.

Tekmark Global Solutions

January 10, 2006 - February 2007 - Xng Audit Engineer

.

Perform transport related GRANITE/XNG correction service including

equipment, circuit and path additions, removals and corrections.

. Analyze field equipment audits including but not limited to switch

and DACS device dumps. Switches such as the Lucent, Nortel, &

Ericsson. DACS' such as the Alcatel 1630, 1631, 1671; Tellabs 525 &

5500.

. Audit the Xng database versus the equipment audits and device dumps

and make the necessary corrections either at the equipment level

and/or at the Path level.

. Review LEC data to identify and correct circuit discrepancies.

Verizon Global Networks International Greenbelt, MD

May 9, 2001 - November22 2003 - Circuit Design Engineer

. Review and analyze circuit requirements for OC-N circuits/ rings.

System utilization: Xchange link, Navis NSPM, Xng, and AVOM.

. Verify network capacity and equipment, notify of needed growth jobs.

Assist NOC, Field Ops and Transport for network viability.

. Optical ATM design and ordering for internal and vendor facilities, IP

OC-N design and ordering. Assist on ICB projects.

. Responsible for design of Switch/ Infrastructure OC-N network rings/

circuits, ordering vendor optical facilities/ xconnects, coordinate

meet points of vendors.

e.spire Communications Columbia, MD

March 20, 2000 - May 8, 2001 - Inventory Specialist

. Responsible for add and virtual configuration of equipment in

inventory for Customer and LEC collocations, building

. e.spire to Customer /LEC rings consisting of OC3 - OC48.

. Assist local and field organizations with Inventory of DS3 - OC48 and

Circuit design of DS1 - OC12

. Involvement on various ongoing projects to assist with Inventory Mgmt

system testing, migration and equipment modeling.

. Design of DACS and Switch transport facilities for Internal and LSO

switching.

Acuity Technologies Tysons, VA

Oct 11, 1999 - March 20, 2000 - Contract assignment with e.spire

Communications as an Implementation Manager

. Part of a startup Team to oversee turn-up of Frame Relay, Internet,

DSL and Integrated Voice service.

. Define processes and procedures for outsourced services and equipment.

. Co-ordinate facilities, Engineering, Operations and ROC meet for

service turnup.

. Technical liaison between Espire and customer Technical contact,

Vendor to resolve

Pending configuration and compatibility issues.

MCI Worldcom Reston, VA

Aug 19, 1998 - Oct-8, 1999 - Hyperlink Operations Engineer

. Responsible for attending to nationwide circuit test failures

monitored via web-based GUI

and established by the results from the Hyperlink Auto-provisioning

and auto-testing platform.

. Services tested include DDS, Frac-T1 as well as Frame Relay.

This includes DS0 & DS1 level testing via remote test systems for

fault isolation and repair

of MCI network and LEC issues.

. Locally monitor the UNIX platform processes via remote session and

report outages to

appropriate support organizations which affect the established

production environment.

. Provide technical feedback to engineering organizations on platform

anomalies for

subsequent platform revisions or immediate, engineering/vendor

assistance.

Newbridge Networks Herndon, VA

Aug 11, 1997 - Aug 12, 1998 - Technical Support Engineer

Alternate shift coverage of the Technical Assistance Center.

. Troubleshooting of NMS (Informix Database/UNIX/Solaris/46020) Voice

and HCV, Sub-rate and

Super-rate data, Frame Relay, ATM and LAN Networks.

. Technical phone support and Dial-in Diagnostics for Field Engineers,

NMOC's and customers to

include the complete Mainstreet Product line.

. Co-ordination of Field Engineers and required parts to site to meet

maintenance requirements.

. Recreation of customer network in Lab environment to verify Hardware

or software issues.

. Promoted from Associate TSE to TSE on May 1 1998.

November 1996 - Aug 11 1997 - Unit Test Technician

. Mechanical assembly, test and troubleshoot Sun Systems, Mainstreet

ATM, Frame Relay, Access Products,

bandwidth Managers, Small Multiplexers and Data Termination units.

. Responsibilities include installing Solaris OS and 46020 NMS, software

downloading and PROM

burning through RDS and Data I/O.

April 1995 - November 1996 - Reverse Logistics Co-coordinator

. Processed and Destaged returned T&E and Credit Return equipment.

. In depth knowledge of the Revision Control System, Engineering Change

orders, Bill of Materials and Pacerterm Database.

Pencrafter Dunkirk, MD.

July 1990 - April 1995 - Computer Operator/Office Assistant

. Performed general administrative/management activities, preparation of

graphics and text for federal contracts.

. Install PC and Macintosh peripherals to include Operating Systems and

applications software.

. Received copier training as copier tech on Gestetner and Mita

equipment.

Education

Newbridge Technical Training

Network Management (46020/ 46020 Advanced /HPOV 45020/ 48020)

ATM (36170/ 36150 Mainstreet)

Frame Relay (36120 Mainstreet)

LAN (Intro / Advanced)

Bandwidth Management (3600 Mainstreet)

Small Multiplexers (3606/ 3612 Mainstreet)

Access Products (3624/ 3630 Mainstreet)

Technical Education Center, Inc. (formerly HumRRO TEC) Rockville, MD

Electronics Technology (900-hour program)

Computer System and Peripheral Devices /Introduction to Data

Communications (Lecture/ Lab)

Electronics Technology I and II (Lecture/ Lab)

Digital Electronics (Lecture/ Lab)

Microprocessors (Lecture/ Lab)

Electromechanical Concepts and System Application

Technical Math

Fabrication Tools and Techniques

Contact this candidate