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Customer Service Assistant

Location:
Ann Arbor, MI
Posted:
March 10, 2014

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Resume:

Dear Hiring Management Team,

I am applying for the role of a Registered Radiographic Technologist, and I feel that my skills and

credentials match what you are looking for. I have cooperation, communication skills, and can

perform repetitive tasks. I also have integrity and confidentiality as I work in creating quality x- ray

images of different parts of a patient’s body to help diagnose health problems or injuries. When

getting ready to take the x rays by explaining the procedure to the patient, removing metal objects

from the patient’s body, and placing the patients in the correct position; placing the equipment in the

proper position in relation to the patient’s body and determining the proper machine settings given

the thickness of the area being x- rayed and the part of the body. I also have experience in

orthopedic imaging, and have excellent customer service skills. Radiologic Technologist is highly

needed to the growth and integrity of any Health Center. I believe I am the one who has the skill set

and the experience you’re looking for.

Please call me at 734-***-**** anytime of the day to arrange an appointment that best fits your

schedule if you’d like to meet in person. I hope we can meet soon and that you’ll find me the perfect

candidate for the position. Attached is a copy of my resume.

Sincerely Yours,

Angelic Chambers RT(R)

Angelic L. Chambers

151 Frontenac

Howell, MI 48843

734-***-****

*************@*****.***

OBJECTIVE

Seeking a full time position as a certified Radiologic Technologist, I have 3 years’ experience

working in a hospital setting. Experienced in GI studies and assisting Radiologist with

procedures. Knowledgeable with both analog and digital equipment, as well as using the c-arm

in the operating room.

SKILLS AND ABILITIES

Highly skilled Radiographic Technologist with experience with: PACS, tomography, bone

densitometry, sterile procedures and portable x-ray machines.

EMPLOYMENT HISTORY

Patient Service Assistant, 11/13 - current

Manpower, Ann Arbor, MI

Checking in payments and verifying account information.

Greet patients, and visitors, as well as communicate any concerns.

Gather information needed to enter phone information into patients’ records correctly.

Answer phones and schedule appointments.

Handle payment during office visits, and obtain signatures for documents.

Radiographic Technologist, 08/08 - 02/11

Providence Park Hospital, Novi, MI

Use radiation safety measures and protection devices to comply with government regulations

and to ensure safety of patients and staff. Review and evaluate developed x-rays, or computer

generated information to determine if images are satisfactory for diagnostic purposes. Position

imaging equipment and adjust controls to set exposure time and distance, according to

specification of examination. Explain procedures and observe patients to ensure safety and

comfort during any exam. Operate portable and c-arm machine while positioning and

immobilizing patients' for safety.

• Knowledge of principles and processes for providing customer and personal services.

This includes customer needs assessment, meeting quality standard for services, and

evaluation for customer satisfaction.

• Ability to listen and understand information and ideas. Ability to communicate infor mation

and ideas.

• Work cooperatively with patients, families, and other members of the healthcare team to

provide individualized care.

Nursing Assistant, 09/04 - 06/06

Arbor Hospice, Ann Arbor, MI

Answer patients' call signals. Turn and reposition bedridden patients to prevent bedsores.

Observe patients' conditions, measuring and recording food and liquid intake and output and

vital signs. Report changes to professional staff. Assisted patients with feeding when needed.

Provide patient care in assisting with walking and exercising, bathing, changing linen,

transporting patients, and any daily needs.

• Knowledge of principles and processes for providing customer and personal services.

Actively look for ways to help people, and give full attention to what other people are

saying.

• Use logic and reasoning to identify the strengths and weaknesses of alternative

solutions, conclusions or approaches to problems.

Patient Sitter, 02/02 - 09/06

Central Staffing University of Michigan Hospital, Ann Arbor, MI

• Observed patients' ensuring their safety.

• Feed patients who were unable to feed themselves.

• Give full attention to patient while actively listening, and conveying any concerns to the

proper medical staff.

EDUCATION

Associates Degree - Science and Technologies

Washtenaw Community College, MI

CERTIFICATES / LICENSES

Radiographic Technology ARRT# 446954

HONORS AND ACTIVITIES

A member of New Queen Sheba Grand Chapter in the Order of the Eastern Star. Second place

winner in the student bowl at the MSRT in 2007-2008.

NOTES / OTHER INFORMATION

Ability to adapt to any situation. Problem solver, dependable, confident. Work well with others as

a team.



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