Manager Manual Testing / Client Support Manager

Srinivasa Nukala

E-mail: ****************@*****.***

Ph# 925-***-****

Objective:

Aspiring for a position, which will enable me to utilize my skills in a

challenging environment.

Experience:

15+ years of IT Professional experience as QA & Application Support Manager

between end users, onsite and offshore teams.

. Currently working with FinancialOxygen Inc., San Jose, CA since May

2000.

. Worked with SKTech Business Solutions, New Jersey, NJ from August 1998

to May 2000

. Worked with Mastech Corp., Pittsburgh, PA from Jan 1998 to August 1998

. Worked with Vtech Information Systems, Hyderabad, India from May 1995

to Jan 1998

Expertise:

1. Excellent experience in supporting Banking Applications and Trading

Platforms for JPMorgan, Bank of America, Citibank etc.,

2. Good understanding in Software Development Life Cycle (SDLC)

3. I've excellent communication skills. I'm a self-starter, Quick Learner,

goal oriented.

4. Highly self motivated Excellent Written and Oral communication skills.

5. Time Management and Timeline prediction

6. Open to learn new technologies

7. Dedicated to finishing projects by or even before the set deadlines

Technical Skills:

Testing Tools: WinRunner 6.0/7.0/8.0, Load Runner 7.0

Bug Tracking Tools: TestDirector 5.0

Languages: J2EE Technologies, JSP, HTML, JavaScript

RDBMS: Oracle 9i, 10g etc.,

Application Servers: Web Logic, JBoss

OS Environments: Windows NT/XP/2000/7, Unix, Linux

Messaging Systems: IBM MQ 6.0

Other tools: TOAD

Web Browsers: Internet Explorer, Google Chrome, FireFox

Protocols: TCP/IP, HTTP, SSL, FTP, WINSCP, HTTPS

Projects

Financial Oxygen

Banking Solutions Jan'00-

Till date

Position: Application Manager & QA Support

. Availability, Stability and Performance of trading and pricing

applications.

. Direct contact with Clients in getting functional enhancements,

Application Support etc.,

. Coordinating tasks to team members as per requests received from

Clients

. Make sure the applications are developed as per functional specs and

check by writing scripts with different Scenarios.

. Prepared risk maps to identify the high risk and usage areas.

. Worked closely with offshore/onsite teams in resolving the tasks.

. Functional and Technical Trouble shooting.

. Liaising with end users (ex: Traders) regarding application requests

. Managed the implementation of software releases in controlled way.

. Recommended enhancements where appropriate.

. Involved in Review and status meetings

. Working with offshore/onsite teams to achieve the required

functionality in time.

. Communication point between development, QA teams and End Users.

. Planning the teams workload and ensure time is logged appropriately.

. Prioritize, Monitor and Track Requests

. Work in partnership with delivery teams to ensure a high quality work

is delivered into production

. Quickly establish requirements and ability to work closely with the

business to deliver the most appropriate outcome.

. Tasked with working across wide range of departments, sales staff,

marketing department and All Levels of Technical Engineers to ensure

partner satisfaction.

Environment: J2EE Platform, WebLogic and JBoss Application Servers, Manual

Testing, Windows and UNIX Servers, Oracle 9i, 10g etc., Browsers used are

IE and Google Chrome etc.,

DIVA Systems Corp., CA.

Solutions for Video On Demand (VOD)

Feb'98 - Jan'00

Position: Client Co-ordinator

DIVA is a Pre-IPO, world leader in On Demand TV, providing consumers with a

choice of hundreds of movies and other programs, all available at the touch

of a button on their TV's, with digital picture, stereo sound, and full VCR

functionality. And they get even more: digital-quality picture and sound,

free previews, the assurance their selection is always available, and the

convenience of watching their favorite programming without rewind charges,

late return fees, or trips to the video store.

Responsibilities:

. Work with onsite and offshore teams to communicate the new and

additional functional requirements received from end users.

. Supporting Development and QA Test teams in getting results on time.

. Point of contact between the multiple end user clients and

organization in getting new business requirements.

Environment: J2EE Platform, QA, Windows and UNIX Application Servers,

Oracle 9i, IE and NetScape \ browsers

Computer Maintenance Corporation Mar'97 -

Jan'98

Intranet Solutions for Computer Maintenance Corp.,

Position: QA Tester

The company's Intranet had pages for communication between employees and

timely reports on growth and sales. The web pages use stored data from the

company's database and represent them in a classy graphical format. The

customers used client applets, which talks to the server to maintain their

product information into the database.

Role:

. Manually testing the web based application and writing down the

positive and negative test cases.

. Used JDBC to connect the application to the database to access the on-

line flight data.

. Participated in the development of intranet applications using HTML,

JavaScript.

. Involved in Functional, End user Documentation.

. Running all the existing oracle database functions, stored procedure

etc., of this web application.

Environment: Manual Testing, JSP, JavaScript, HTML, JDBC, Oracle 7.x,

SQL, Windows'95/NT, UNIX

Calsonic Data Systems

From Apr'95 to Feb'97

Remote Banking System

Position: QA Tester

Worked on design development of Remote Banking System. This system

emulates the real time environment of a banking system to form prototype of

the same. The basic transactions include fund transfer, balance inquiry

and statement of accounts.

Role:

. Manually testing the different web based modules and its integration

. Design of screens and HTML to access the database using JSP.

. Involved the database connectivity of web page forms to the rear-end

Oracle database.

. Involved in Program Specification Documentation.

. Involved in the deployment of internet/intranet applications for

government customer or banking.

Environment: Manual Testing, JSP, HTML, JavaScript, JDBC, Oracle 7.x,

Windows 95/NT.

Contact this candidate