Customer Service Manager

Kelley Andrus IV

**** * *** **** *** Apt#*, Los Angeles, CA, 90019

Email: *.**********@*****.*** Mobile: 323-***-****

WORK HISTORY

The London Hotel West Hollywood, California

Banquet Supervisor,– May 5, 2008 Current

1020 N San Vicente Blvd 310-***-****

• Managed Inventories, labor & t raining, storage equipment.

• Conserving labor Cost for the hotel and Ensuring higher levels of productivity and

service standards are met.

• Managed all Banquet Equipment, Supplies.

• Self Sufficient, Outstanding Communication Skills and Customer Service Eagle eye

to detail and Team Player.

• Trained 2 Banquet Manager, 3 Captains in proper event setups throughout all

spaces.

• Managed and Supervised 10 Houseman and worked closely with the Dir of F &B

M anager.

• Worked as a Pool and Gordon Ramsay Food Runner and IRD Server.

I HSS Los Angeles, California

Home Care, Jan 2003-May 1 2008

• Performed home management tasks including housekeeping, laundry, shopping and

e rrands

• Prepared and served simple modified diets according to instruction and assists with

feeding as necessary

• Assisted with bathing, dressing and grooming

• Assisted with toileting, including use of bedpan, commode or toilet

• Assisted with t ransfers and ambulation including use of cane, walker, and

w heelchair

• Assisted with medication as specified on plan of care

• Provided routine skin care.

• Assisted with self-directing in applying nonprescription topical medications to skin

surface.

• Measured and recorded vital signs

• Collected routine specimens

• Obtains Patients weight

• Assisted in self-directing patient in performing maintenance exercise programs

E DUCAT IO N Los Angeles High School

Graduation 2001 Diploma

Santa Monica College

Online Degree in Progress-Front End Developer

Skills PC: MS Office,Word, Trouble Shooter, Problem Solver, Computer Savvy, Self Motivated

50 WPM (English).

C ertificates T IPS Certified, Food Handler Certificate.

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