Engineer Developer

Craig Hook

Scottsdale, AZ *****

520-***-**** **********@*****.***

SUMMARY

Talented Software Automated Test Developer with outstanding experience and demonstrated expertise with high end

projects in deadline oriented environments.

10+ years experience in Software testing and methodologies including expertise in UI, C#, Java, and SQL

7+ years background in diverse facets of .NET, and WINFORMS development, encompassing

analysis, design, development and execution of business applications.

Instructor for SmartBear Test Complete automation tool.

Extensive programming experience using TestComplete, LoadComplete, Quality Center, QTP,

LoadRunner, Selenium, ASP.NET 2.0, VB.NET, ADO.net, VB SCRIPT, MSI, HTML and XML.

Experienced with Scrum/Agile Methodologies, Windows Workflow Foundation, Team Foundation

Server, SQL Queries, Systems Integration, Onshore/Offshore Development practices,

Leader of User Acceptance Testing with Excellent communication skills and strong background

working directly with clientele to identify business objectives and establish requirements.

US Government Security Clearance (current)

TECHNICAL SKILLS

Tools: VB, C#, C++, .NET, VS.NET 2005 2008, ASP, ADO.NET, JIRA, GreenHopper, VersionOne,Adobe

Dreamweaver, JavaScript, VB Scripting,, SMS, PHP,HTML, XML,SOAP UI, TRAC Defect Management, RALLEY

Documents

MSI scripting packages, MASH scripting tools.

Databases: MS SQL Server 2005, MS Access, MYSQL, Oracle 10g

Platforms: Embedded Systems VMWare, Windows 2000/NT/XP/Vista, Win7, Linux, Sun Solaris, DOS, Batch,

DB2 Basic Stamp MCU all versions, Arduino MCU process control system

Software: Visual Studio .NET, MS Office Suite, Smart Bear TestComplete. LoadComplete, ALM Complete Selenium,

MonkeyTalk (Android OS Automated Test Tool), HP Quality Center, Mercury Quick Test Pro, Team Foundation Server,

Test Complete Borland Softest, SharePoint, Load Runner TFS Reports, Chrystal Reports, T SQL

PROFESSIONAL EXPERIENCE

Recent Training / Continuing Education

Certified Scrum Master CSM 2014

University of Phoenix – Apollo Group 8/19/2013 – 10/05/2013

Tempe, AZ

Lead QA Scrum Team

Functional and Automated Test Engineer for new integration of all Student and Faculty web experience

applications. Used QTP and HP ALM as primary tools.

Developed test plans, unit tests, automated tests using Quality Center / HP ALM 2010.

Scripted Load tests with HP LoadRunner and Reported defect trends to management.

SOAP UI used for web transaction validation

Craig Hook

Scottsdale, AZ 85258

520-***-**** **********@*****.***

Lead requirements based test case development so that each test case was traceable to object

requirements.

Android / IOS Application for Student/Faculty Portal

Used MS Virtual Machine with Win7 multi platform testing

Agile SCRUM methodology using JIRA / Greenhopper

Laid off because of congressional shutdown.

PipingRock.com 4/2013 - 7/27/2013

Scottsdale, AZ

SQA Resource

• Acted has sole SQA Resource on a project to add features and a complete code refactored to move

LAMP environment website to updated technology.

• Worked as the sole SQA resource for a team of 3 developers.

• Site added a number of new high risk features to automate customer service workflow, automated

order fulfillment and shipping.

• Load tested using LoadComplete to support expected dramatic increase in orders

• Site v2 was launched on time with few unknown issues.

• Testing was 75% manual, 25% automated using the TestComplete tool.

• Technologies used were Symfony framework, Red Hat Linux, AJAX, MySql 5.5, and JIRA for defect

reporting.

• Payment Gateways were tested with SOAPUI (Chase and Paypal.)

Blood Systems 11/2012 - 3/10/2013

Scottsdale, AZ

SQA Analysts

GRE Payroll Database Conversion

Craig Hook

Scottsdale, AZ 85258

520-***-**** **********@*****.***

• Originated FDA documents, Test Cases, Traceability Documents for GRE Database conversion from

Mainframe DB2 to Oracle using Fast Formulas and Forms procedures.

• Developed automated scripts using HP QTP

• Extensive Oracle SQL used in validation using the TOAD tools.

• Lead requirements based test case development so that each test case was traceable to the object

requirements matrix.

• Interacted with stake holders for new software to insure Food and Drug Administration requirements were

being met.

• Interacted with software developers in-house and contract to validate requirements.

• Authored Functional / Manual Test cases with Quality Center ALM

Matrix Medical 1/2012 9/2012

Scottsdale, AZ

Lead Automation / Performance Tester

Automated Test Developer for new Android tablet / Ipad application.

Created automation test scripts using TestComplete / Android MonkeyTalk

Lead Performance Tester for ACES application using LoadComplete

Reported defect trends to management.

Lead requirements based test case development so that each test case was traceable to object

requirements.

Used Virtual Machine platform with Win7 64 & 32 bit OS.

SOAP UI testing confirmation of file and process trensaction

Load testing SQL server, web objects and html forms

Walt Disney World 10/2011 – 1/2012

Orlando, FL

Applications Test

Functional Test Engineer for new integration of all guest experience applications.

Developed test plans, unit tests, automated tests using QTP, Quality Center / HP Tools 2010.

Scripted Load tests with HP LoadRunner and Reported defect trends to management.

Lead requirements based test case development so that each test case was traceable to object

requirements.

Used MS Virtual Machine with Win7 multi platform testing

Agile SCRUM methodology was followed for the project

DATRON 2/2011 – 9/2011

Vista, CA

Lead Automation / Test Developer (contract)

Lead Automation Test Engineer for military communication radios with embedded systems

Developed test plans, unit tests, automated tests using TestComplete Tools 2010.

Craig Hook

Scottsdale, AZ 85258

520-***-**** **********@*****.***

Reported defect trends to management using HP Quality Center

Lead requirements based test case development

Tested a Windows Service module and API.

TestComplete and TestExecute applications used extensively as well as direct manual testing.

Used MS Virtual Machine with Win7 for multi platform testing.

Selenium WebTools v.9

Boeing Unmanned Systems 10/2010 – 2/2011

Mesa, AZ

Lead Automation / Test Developer (contract)

Lead Automation Test Engineer for avionic equipment embedded systems.

Developed test plans, unit tests, automated tests using TestComplete Tools 2010.

Reported defect trends to management.

Mentored Boeing employees in the use and maintain of test cases.

Built test result reporting tool in Team Foundation Server with SharePoint integration for traceability

Integration with a 3rd party software to device board schematics to highlight out of band results.

L 3 Communications – Contract 6/2010 – 10/2010

San Diego, CA

Lead Automation / Test Developer (contract)

Agile SCRUM methodology was followed for the project and was part of SCRUM Team.

Test Lead for product development team for Military Situational Awareness application on multiple

proprietary platforms.

Mentored and trained associate testers in SQA / Agile methodology, automated test scripting and reporting.

TestComplete Scripting and Integration with MS Team Foundation Server.

ScrumMaster for Bi weekly Bug Scrum, with reports generated from the MS Test Manager

Developed a completely automated Regression Test Suite with over 100 individual test cases in

TestComplete.

Authored written regression test cases for new products. Designed and coded a proprietary software

recovery partition.

Development project was completed as projected, on budget.

Craig Hook

Scottsdale, AZ 85258

520-***-**** **********@*****.***

INTEL

3/2010 – 6/2010

Portland, OR

Lead Integration Tester (contract)

Test Lead for integration test team for the Intel branded AppUp online software store. Develop test case for

individual modules, web services and integration of the full application.

Agile SCRUM methodology was followed for the project and was part of SCRUM Team.

Created Selenium and SOAP UI test cases for UI and Backend testing

Administered Microsoft Visual Studio Test Professional for test team

Lead for Bi weekly Defects meeting, with reports generated from the MS Test Manage

Developed from requirements specialized reports in Team Foundation Server Test Manager

Business Analyst for Developer team, provided budget projections and reports to management.

Onshore / Offshore Development Teams

Authored software stories and requirements in Team Foundation Server

Selenium Web Tools

Scripted and used SOAP UI for web services validation

Interfaced and managed relationship with PayPal Financial Services testing

NBC Universal – Yoh Talent 8/2009 – 10/2009

Tucson, AZ (remote)

Automated Software Tester (contract)

Agile Development Methodology, Onshore / Offshore Development Practices

Developed test cases and entered in HP Quality Center & Quick Test Pro, automated regression testing

for both the EntreGo Digital Content Delivery Application and the Station Appliance Hardware Systems

Developed Test Scripts (C#) in Visual Studio export to MS Test Complete

User Acceptance Testing both internal and external clients

Created Defect store in Rally, Code store in Team Foundation Server

Canyon Ranch Spa, Inc. 1/2009 – 7/2009

Tucson, AZ

Test Engineer (contract)

Acceptance Testing using MS Test Complete and TestComplete

Developed UAT scripts in Mercury QTP.

Supervised testing throughout migration project lifecycle.

SMS integration, MSI deployment packages.

Developed proprietary Gift Card Management solution for multi site retail firm with VB.NET v8, MS SQL

2005 and Oracle Databases. Served as Project Business Analyst to gather management requirements,

produce budgets and timelines for project from conception to deployment.

Served as lead reports developer for profit and loss, exposure reporting, risk management, pricing, trade

processing, and reconciliation.

Craig Hook

Scottsdale, AZ 85258

520-***-**** **********@*****.***

Designed Web based ASP.NET and Winforms Internet applications linked to multiple enterprise

SQL databases.

Scripted DB2 query to SQL stored procedure

Designed and created a .NET system architecture for ASP migration project.

Team Foundation Server

VB Script used for training tools.

SCC Computer 8/2008 12/2008

Clearwater FL

Automated Test Engineer

Developed scripts using Borland SoftTest used in automated testing of enterprise Medical

Laboratory System, Web based .NET applications leading to FDA approval.

Application Performance and Stress Testing using Borland SilkPerformer

Liaised with production team to analyze bugs and resolve issues.

Designed and reviewed Winform interfaces, C++ and .NET application architecture, analyzed software

development process

VB Scripter for test applications using Visual Studio

Worked with Oracle databases and designed scripted stored procedures.

Worked with Developers in Poland, Ukraine and India (offshore)

MoneyLynk Corp. 6/2006 – 6/2008

Tampa, FL

Software Test Developer

Responsible for testing Java modules embedded in web pages to pull credit information for loan

applications.

Agile SCRUM methodology was followed for the project and was part of SCRUM Team.

Wrote automation test scripts using JavaScript, VB.Net, and Third Party Java Modules tested with Selenium.

Used VB.Net, ASP and XML to create Web based tools for transactions on SQL and Oracle databases.

DB2 conversion to SQL, query and data verification

Troubleshot and resolved bugs in .NET applications to ensure optimal development environment.

Developed WinForms user interface projects with initial layout and base controls.

Freedom Scientific, Inc., 4/2007 – 6/2008

St. Petersburg, FL

Software Test Developer

Lead Software and Hardware Tester for Low Vision Products

Deployment Developer for MSI install packages. Visual Studio VB Scripting

Craig Hook

Scottsdale, AZ 85258

520-***-**** **********@*****.***

Version control and defect management via Team Foundation Server

Created prototype and production level object oriented applications using VB.Net and Winforms

technologies.

Team Lead throughout software development lifecycle, including design, modeling, coding, testing, and

documentation.

Analyzed business, functional, and technical requirements to make sure project met expectations.

Talk America 3/2001 4/2007

Palm Harbor, FL

Windows Application Software Developer

Gathered Requirements, wrote project plans, managed development and deployment of

Telecommunications CLEC applications.

DB2 query (AS400), Data Conversion to application formats.

Designed Web based ASP.NET, VB and VB.Net Internet applications linked to SQL databases.

Developed Window Forms Applications

Supervised testing staff throughout migration project lifecycle.

EDUCATION & CERTIFICATIONS

Florida State University, Tallahassee FL o

Electrical Engineering 3 years

Arizona State University

o Metro Phoenix Courses Completed

Microsoft MCSD .NET Certification 2009

Programming the Basic Stamp MCU for Industrial Applications 8/2011

Understanding Signals for Process Control 8/2011

Applied Sensor for Robotics 5/2011

FREELANCE PROJECTS 2009 2013

As a freelance software consultant, I had the role of Business Analyst gathering requirements, Application Designer

and Software Developer. Chaired weekly meetings with the client to review progress and incorporate changes and

enhancements where required.

Craig Hook

Scottsdale, AZ 85258

520-***-**** **********@*****.***

Nurses Charting System An expert system designed for Nursing Home Care for floor nurses to do

patient charts and care planning, Pharmacy orders, Appointments.

Technologies : Winforms . ASP.net, ADO.net, LINQ, SQL Databases (5). Modules developed are Nurse

Station, Nursing Aids Work List, Pharmacy, Physical Therapy Appointments / Charting, Patient Offsite

Appointments.

Developed Standardized Reports with Crystal Reporting Tools

Chiropractic Practice Mobile A Winforms and web application for Chiropractic services providers.

Designed to allow provider access to records and billing information remotely via a netbook / laptop.

Technologies: ASP.net, ADO.net, LINQ, SQL Databases. Server accessed via internet

Haute Furs Online fur coat website store. Website to support an online business.

Technologies: ASP.net, ADO.net, LINQ, SQL Databases, Dreamweaver

Wise Woman Properties Vacation Rental home website with booking calendar and property

management system.

Technologies: ASP.net, ADO.net, LINQ, SQL Databases, Dreamweaver

Tucson RV Rental website for marketing and management of RV rentals.

Technologies: ASP.net, ADO.net, LINQ, SQL Databases, Dreamweaver

Project Wedding website for brides, wedding service vendors. (ongoing project)

Technologies: ASP.net, ADO.net, LINQ, SQL Databases

Brides Best Choice – Wedding services vendors, similar to Projec t Wedding.

Technologies: – Joomla, ASP.net, LINQ

PDF to Word

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