Customer Service Sales

MaDonna Matuzek

**** ******* ****

Lorain, Ohio *4052

Mobile: 440-***-**** or 440-***-****

Email:*********@*****.***

Accounting/administrative/office professional

Professional Skills Highly productive in managing projects; a creative problem solver who rapidly adapts to changing demands

Computerized Accounting/Database Design/Peachtree

Payroll Accounting/Windows XP, Vista and NT/Adobe Illustrator

Tax Accounting/Microsoft Office Suite/Photoshop

Business Math/QuickBooks Pro/Type 50 WPM

Professional Highlights

Desktop Publishing and Project

• Vendor Management Coordination

• Filing/Database savvy

• Publication and distribution of annual reports

• Budgets (tracking and developing)

• Extensive PC Knowledge

• Use of varied Accounting Software

• Community Development

• Accounts Payables/Receivables/ Bookkeeping

Office and Administration

• Financial Secretarial

• Supply Chain/Purchasing

Professional Experience

KOYO CORPORATION (SNIDER BLAKE PERSONNEL): Westlake, OH

2013-2013

Production/Data Entry

Assembled and packed bearings for shipment for multiple clients; also created daily spreadsheets for ontime and late shipments from warehouse.

BEN FRANKLIN PAYROLL SERVICES: Lorain, OH

2012-2012

Payroll Administrator (Seasonal)

Tracked and logged employee hours, processed and appropriated employee pay checks on a weekly basis

TELE TECH: Amherst, OH

2011-2012

Customer Service Representative (Downsized)

Answered customer calls explaining bills, helped to t roubleshoot malfunctioning phones and provided excellent customer service to ensure secure sales

STACK HEATING AND COOLING (AREA TEMPS): Avon, OH

2011–2011

Receptionist/Customer Service

Created and invoiced work orders using customer S2000 database, scheduled service calls and maintained and filed client paperwork

DOLLAR GENERAL: Lorain, OH

2007–2009

Sales Associate

Provided exceptional customer service, accurately handled cash and credit card

transactions to process sales and assisted with the opening and closing procedures of store

LORAIN COUNTY COMMUNITY DEVELOPMENT: Elyria, OH

2001–2002

Financial Secretary

Published and distributed annual reports involving community development plans for Lorain County, oversaw the accounting processes and new filing system of firm, maintained records and databases, greeted visitors, answered multi-line phone

and ordered company supplies

LORAIN COUNTY AUDITOR: Elyria, OH

1993–2001

Accounts Specialist

Completed company payables/receivables and recorded all transactions relating to the fi rm’s assets, liabili ties, owners' equity,

revenue, and expenses

Education

• Ohio Business College: Sheffield Village, OH

12/2010 - Diploma: Accounting Clerk

3/2010 - Dual Associates Degrees: Administrative Office Assistant /Information Technology in Applications

12/2010 - Diploma: Medical Office Procedures

Contact this candidate