Todd Japak
***** ****** ***** **., ****, FL *****
813-***-**** (c) 813-***-**** (h) ( ****.*****@*******.***
Technical Manager / Project Manager
Keeping costs down ... Ensuring systems availability ... Networking
Technical support leader with strong teamwork, interpersonal and
communication skills. Successful background in UNIX client/server and
Windows networks. Constantly seek ways to minimize costs while ensuring
uptime. Provide production support and direction to internal and external
customers.
Demonstrated Strengths:
. On time, on budget project management
. Team motivation & management
. Ensuring mission critical availability
. Executive presentations / reporting
Hardware:
Sun, HP, Fujitsu, Dell, IBM, NCR, Mainframe, Emulex hardware, Servers,
Workstations
Software:
Solaris 8/9/10, HPUX 10.20/11/11i, Redhat Linux, Windows (all versions)
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Professional Experience
Verizon data services, Tampa, FL 1998 - 2014
IT organization that runs & supports global Verizon Communications
corporation, for internal & external customers.
Technical Lab Manager (2013 - 2014)
Responsible for several test and development labs across the Verizon
footprint. Moved every system in Tampa lab to a new subnet. Maintained all
hardware and OS software across several platforms including SUN, LINUX, HP,
& AIX. Have physically replaced parts and serviced local hardware. Also
participated in hardware and software audits.
Technical Manager / Project Manager (2011 - 2013)
Saved company money by upgrading, refreshing, and eliminating old hardware
and operating systems. Managed teams to coordinate hardware and software of
new systems as well as removal of old systems including HP Superdomes
throughout entire company. Responsible for application portfolios and
reported directly to executive management re systems. Provided status
reports and presentations to executive management and group forums and
participated in one on one strategy discussions to achieve company's
objectives.
Hardware: Compaq, Dell. HP, IBM, Oracle, Sun, NCR, VMware
Software: Operating Systems - Redhat, Solaris, HPUX, AIX, Windows,
Teradata, SUSE Linux
Tools used: Excel, Access, HP Asset Manager, Outlook
. Remediated 3,000+ end of life servers by refresh, upgrade or
decommission.
. Saved millions of dollars by managing project to remove over half of
Superdomes by having applications moved to less costly hardware.
. Assumed major role in cost cutting measure by managing end of life
project to remediate old hardware & software. Networked with 100+
different application portfolio contacts to achieve goals. Teamed with
IT upper management to complete project on time and under budget.
. Ran weekly calls for end of life and Superdome projects. Reported
metrics to VP of IT.
. Departmental manager when associate director was unavailable. Included
attending regular calls with directors and vice presidents re status
of team and projects.
Systems Administrator (1998 - 2011)
Ensured uptime of mission critical and other systems. Managed merger
transitions of networking systems including system removal and builds for
3rd party companies. Built, patched, upgraded, refreshed and decommissioned
Open Source systems such as HPUX, Solaris, Linux and NCR for wireline
systems. Supported mainframe.
Hardware: Mainframe, Oracle/Sun, HP, NCR, Dell (v880, T5220, 280R, V480,
E6000, Sun 10K, Sun 15K, Sun 25K, V490, V440, Ultra-80, x386, Sun Blade,
Ultra 60, V210, T5440, V240, Blade 2500, T5420, T5120)
Software: Open Source Solaris, HPUX, Teradata, Redhat Linux, Consoleworks,
Oracle 10g, TCP/IP
Tools used: In house Golden Image Tool, Excel, Word, HTML, Unix Shell
Scripting
Selected productivity results / improvements:
. Ensured zero downtime or customer impact when operating systems were
upgraded.
. Upgraded several mission critical systems such as FIOS and billing
with zero impact to the business.
. Improved operating environment and maintained 99.9% uptime by keeping
servers up to date.
. Improved stability of Operating Systems by upgrading and patching.
. Resolved outages and major system issues quickly by maintaining
updated and accurate technical documentation and team web pages.
Additional achievements & job scope:
. Received numerous awards for: Individual Excellence, Individual
Achievement, Quality, and monetary bonuses from management and
application portfolios.
. Provided advanced technical support for unresolved problems.
. Configured operating systems for maximum computing output.
. Provided technical expertise for server sizing. Installed
applications, databases, web servers.
. Provided administration to servers, including assignment and removal
of access privilege.
. Facilitated file transfers to system vendors for additional support
and maintenance.
Education
BS, IS, Pennsylvania State University
Verizon Data Services, Advanced Management Training
University of Maryland, Baltimore County, Certified Linux Administrator
Course
University of Maryland, Baltimore County, Linux Networking and Security
(2/4/14 - 3/4/14)
Professional Development
. Maintaining Operating Systems
. Advanced Management Training (9 month in house course)
. Adaptive Leadership
. Installing/Troubleshooting Servers
. SOX -IT Requirements
. IT Security
. Consoleworks
. Solaris Administration
. Linux Administration
. HPUX Administration
. CPI Data Classification & Data Trustee
. Security Awareness Top Ten
. Management Code of Conduct
. Safeguarding Privacy & Confidential Information
. FIOS I&M Install & Support