Customer Service Accounts Payable
Resume:
Jocelyn D. Smith
Cartersville, Georgia 30120
*************@*****.***
Education:
Ronald E. McNair High
School Graduated:
June 1998
Decatur, Georgia
College Prep
Georgia Southern
College
August 1998-January 2000
Statesboro, Georgia
Business
Administration
Georgia Perimeter
College
January 2000- June 2001
Tucker, Georgia
Business
Administration
Work History:
TruGreen ChemLawn
Acworth, Georgia June 2001-October 2007
Billing Representative
Steve
McMakin $14 Hour
Job Description: Answering calls
regarding the billing of
customer’s lawn care accounts.
Paid monthly bills such as phone,
electricity, water, etc. At the end
of the month I performed “month
close” which is where we
consolidated the books for the
month and matched them to our
corporate office books.
A/S 400
Data entry (15 k)
Collections
Ten key
Accounts payable
Accounts receivables
Multiple phone lines
Payroll
Mail processing
Bank of America
Kennesaw, Georgia October
2007 – September 2009
Relationship
Representative
Kim Shook
$15 Hour
Job Description: While with the
bank I worked with a division
called Global Wealth and
Investment (GWIM). In this
department we were responsible
for the overall strategy and direct
management of deposit and
credit products, from credit cards
to lending products.
APR Quotes
Opening and closing of
accounts
Bank/balance transfers
Fraud detection/prevention
Credit approvals
Increase/decrease rates
Multiple incoming phone
lines
Updating account
information
Tax preparations from
credit card consolidations
Consolidation accounts
Selling banking products
Wells Fargo Acworth,
Georgia October 2010-March 2011 (temp)
Bank Teller
Caroline Steinitz $10.50
Hour
Job Description:
Bank teller, providing cash
assistance and customer service.
APR Quotes
Opening/ closing accounts
Balance transfers
Fraud detection/prevention
Increase/decrease rates
Multiple incoming phone
lines
Updating account
information
Tax preparations from
credit card consolidations
Consolidation accounts
Selling banking products
Ashton Staffing Agency
Cartersville, Georgia March
2011 – April 2012
1
St
Assignment: Monitor Tire
Manufacturer July
2011- January 2012
2
nd
Assignment: Southern
Color
January 2012-April 2012
Temps Excel Staffing
Agency
April 2012 – March 2013
1
St
Assignment: Nots
Logistics April
2012 – March 2013
Job Description:
General office and dispatching
loads of tires coming into Toyo
Tire, and going out to other
company’s.
Bill of Ladings
Dispatch to trucking
companies
Answering multiple phone
lines
Pick up and delivery
Schedules
Obtaining quotes from
various carriers
Alorica (Verizon Wireless)
Kennesaw,
Georgia April 2013- Present
Customer Service
Representative
Takola Thomas $9 Hour
Job Description:
I currently work in a call center
environment. I handle billing
questions and account changes
for Verizon Wireless customers.
Multiple phone lines
Billing changes
Credits
Debits
Plan changes
Device changes
Shipping and receiving of
devices
Insurance claims
Technical support
Upgrading devices
Opening and closing
accounts
Contact this candidate