MICHAEL HAYNES

Overview of relevant experience

Accomplished systems administrator with 20 years of experience managing

server infrastructures across multiple platforms (Novell, Windows).

Effectively plan, install, configure and optimize the IT infrastructure to

consistently achieve high availability and performance.

Skilled problem identifier and troubleshooter comfortable managing systems,

in a range of IT environments and looking for a position to utilize my

experience. I am equally comfortable working as a member of a team and

independently

TECHNICAL SKILLS:

Operating Systems: Novell NetWare 3.x, 4.x, 5.x, 6.x, Windows Server 2003,

2008, 2012

Networking Utilities: Solwarwinds, Compaq Insight Manager, HP JetAdmin,

ArcServe, Backup Exec, etc.

Additional software: Vcenter, Microsoft Server Manger, GroupWise, Exhange

and Office 365, SCCM 2012, Microsoft Office Suite, McAfee, Symantec

Corporate, Kaspersky and Computer Associates Antivirus software, Cisco VPN

utilities, etc.

Hardware: Dell and Compaq servers and workstations. Install memory, network

cards, motherboards, hard drives, tape drives, array controllers, etc.

Work History

Columbus Metropolitan Library 11/03 to Present

Network Engineer

. Responsible for supporting existing Novell network, including

preventive maintenance and trouble shooting.

. Supported GroupWise email

. Provided technical support for Migrating Novell GroupWise to Exchange

. Provided technical support for Migrating Novell to Microsoft

. Manage Antivirus and Antispyware servers

. Upgrade servers hardware, OS and patches

. Setup and supported Windows 2003, 2008 and 2012 servers

. Worked with Active Directory Maintenance and GPO

. Managed Physical VMware and Microsoft Hyper-V Servers

. Provided Level 3 support with the helpdesk

. Support hardware and software at Applications

. Researched and implemented new technology

. Trained helpdesk and staff

Networking With Businesses 1/02 to 11/03

Network Engineer

. Installed Network systems for new clients

. Upgraded existing network operating systems

. Performed software and hardware upgrades for servers and PCs.

. Diagnosed problems with existing networks.

. Provided onsite and telephone technical support.

. Setup Tape backup systems for customers

. Worked with vendors to resolve hardware and software issue for

customers

. Setup wireless access points

Careworks Technologies 6/98 to 01/02

Network Engineer

State of Ohio Department Of Job and Family Services

Team Lead Backup

. Attended management meetings, assign duties to admins as needed.

. Made decisions on network related problems, reporting to upper level

management.

. Troubleshoot NDS issues and worked with NDS team when installing new

sites, server moves or high level migrations.

. Participated in the domain and post office upgrade of GroupWise 4.1 to

5.2 and from GroupWise 5.2 to 5.5.

. Network administration of enterprise Novell NetWare and Microsoft

network consisting of cluster of over 300 Servers and 20,000 nodes.

. Worked on multiple projects at the same time.

. Provided level 3 technical support for end users and technical support

staff for ODJFS enterprise network.

. Worked on supporting backup software (Cheyenne Arc serve).

. Handled multiple users and data moves, migrations, assigned rights and

login scripts, performed daily network administration as assigned.

. Setup new applications with Novell Zenworks software.

. Setup schedules and managed rollouts for windows upgrade s and new PC

installations

. Diagnosed problems with switches and routers.

. Tested new software rollouts in preproduction lab, tested procedure in

production environment and documented any problems found and reported

back to preproduction team.

. Ran daily checks on servers with Compaq insight manager for problems

with disk space, failed hard drives, memory errors, bad fans,

overheating etc.

. Worked overtime on special projects and occasional travel when needed

to off site locations.

Auro Computer Systems 2/1994 - 6/98 469 Westdale Ave Westerville OH, 43082

Network Engineer

. Designed and setup Novell local and wide area network clusters.

. Installed GroupWise Email, Managewise, Arcserve and Backup Exec tape

backup and antivirus solutions along with customer specific software.

. Upgraded Network Operating systems to new versions.

. Built IBM clone file servers and configured Compaq servers.

. Performed software upgrades.

. Setup and configured routers.

. Trained customers to use new software.

. Assisted salesmen on new network installations.

Columbus Micro Systems 2/93 - 2/94 5087 Westerville Road Westerville OH,

43082

Computer Technician

. Repaired and upgraded PC's, installed software and completed software

tests for Customers.

. Provided onsite and technical phone support.

. Supervised employees

Benefits I 1/91 - 2/93

Computer Operator

. Ran all production cycles for claims and administration, month end and

commission reports,

. Maintained log book and check registers, tracked transition reports

and rebuilding files, traced errors in testing programs.

. Installed computers, monitors keyboards and printers.

. Performed nightly backups.

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