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Customer Service Representative

Location:
Blacksburg, VA
Posted:
March 08, 2014

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Resume:

P at r icia “T rish “Robbins

*** ********* ******, *************** ** 22901

Cell: 434-***-**** t **********@*****.***

Career Overview

• Motivated customer service representative with over 1 year fast

food experience in a fast-paced environment.

• Dedicated customer service representative with motivation to

maintain customer satisfaction and contribute to company

success.

• Personable and responsible Cashier with 1 year of experience

working in fast-paced environments. Solid team player with

g reat positive atti tude.

Core Strengths

• Conflict resolution

• Strong organizational skills

• Creative problem solver

• L istening skills

• Excellent communication skills

• Fast learner

• Courteous demeanor

• Knows how to use Microsoft Word, Power point and Excel

• Strong client relations

• Energetic work atti tude

• Customer service

• Credit card processing

• Telecommunication skills

• Adaptability

• Mediation

• Knows how to work a cash register

Accomplishments

Customer Service

• Consistently received positive feedback from guests and created repeat

business by developing long-term relationships with customers.

• Handled guest complaints, maintaining a positive dining experience for

a ll rest

Cashier

Achieved highest number of new credit accounts opened within 1-month

period.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of

key accounts.

Work Experience

Wings Over Charlottesville

Position: Cashier and Phone Girl

Date From: July 2010 Date To: September 2010

Company: Wings Over Charlottesville City: Charlottesville

S tate: Virginia

Description: I took peoples orders and rang them up over the phone

and in person.

Greeted customers entering the restaurant to ascertain what each

customer wanted or needed.

Noerr Programs

Position: Photographer

Date From: November 2011 Date To: December 2011

Company: Noerr Programs City: Charlottesville State: Virginia

Description: I took people’s pictures that wanted to sit on Santa’s

l ap, work the cash register and greeted people at the door.

Kupkake Promotions

Position: Promoter

Date From: July 2012 Date To: Jan 2013

Company: Mush Mouth Media City: Washington DC and

Charlottesville State: Virginia

Description: Pass out flyers, work at events and send invi tes/make

posts on Facebook about the events.

Go Further

Position: Sales

Date From: Jan 2013 Date To: May 2013

C ity: Mu rray State: Kentucky

Description: Id help people find i tems in the store then r ing them up on

t he cash register

Restoration Resturant

Position: L ine Cook

Date From: July 2013 Date To: Aug 2013

City: Crozet State: Virginia Company: Old Trail Golf Club

Description: Id prep and cook food

Educational Background

School: Mu rray H igh School

G rad Year: 2010

City: Charlottesville State: Virginia Count ry: USA

Degree: H igh School Diploma

School: Piedmont Community College

Grad Year: 2014

City: Charlottesville State: Virginia Country: USA

Field of Study: Art Degree: In progress

Keywords

HS diploma, customer service experience, Microsoft Office Suite,

computer savvy, fast food experience, cashier experience.



Contact this candidate