Customer Service Sales
Resume:
tiffany hobbs
*** ****** ****** ***** *******, KY 41046 ****************@*******.*** or
*****************@*****.*** Home:859-***-**** Cell 859-***-****
OBJECTIVE Reliable and hardworking warehouse operator committed to getting each job done as quickly,
efficiently and safely as possible.
SKILLS &
ABILITIES
•Trusted key holder
•Creative problem solver
•Exceptional communication skills
•MS Windows proficient
•Quick learner
•Strong client relations
•Floor set design expertise
•Training development aptitude
•Proficient in cash management
•Shipping and receiving professional
•Cash flow management
•Multi-line phone talent
•Material handling
•Organized
•Proficient in MS Office
•Fast learner
•Flexible schedule
•Shipping and receiving
•Computer proficient
•Organizational skills
•Excellent communication skills
•Well organized
•Outstanding interpersonal skills
•PowerPoint knowledge
•Microsoft Office proficiency
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•Quick learner
•Verbal communication skills
•Team leadership skills
EXPERIENCE CASHIER/ COOK HARDEES
05/2011-05/2012
GREETED CUSTOMERS ENTERING THE STORE TO ASCERTAIN WHAT EACH
CUSTOMER WANTED OR NEEDED.
•DESCRIBED PRODUCT TO CUSTOMERS AND ACCURATELY EXPLAINED DETAILS AND
CARE OF MERCHANDISE.
•EARNED MANAGEMENT TRUST BY SERVING AS KEY HOLDER, RESPONSIBLY
OPENING AND CLOSING STORE.
•POLITELY ASSISTED CUSTOMERS IN PERSON AND VIA TELEPHONE.
•ASKED OPEN-ENDED QUESTIONS TO ASSESS CUSTOMER NEEDS.
•Contacted customer to follow up on purchases, suggest new merchandise and inform them
about promotions and upcoming events.
LABOR, TAB RETAIL REMODEL INC.
06/2012-02/2013
•COMPLETED TEAR-DOWN OF EXISTING STRUCTURES AND PREPARED FOR NEW
CONSTRUCTION.
•TRAVELED AROUND THE UNITED STATES
•REMODEL OLD WAL-MARTS
•PUT SHELVES,REGISTERS AND OTHER EQUIPMENT INTO THE NEW WAL-MARTS.
•STOCK SHELVES
•RENEW MODS AND TAGS
•Clean store
CASHIER, SPEEDWAY
05/2013-10/2013
•ANSWERED AN AVERAGE OF [NUMBER] CALLS PER DAY BY ADDRESSING
CUSTOMER INQUIRIES, SOLVING PROBLEMS AND PROVIDING NEW
PRODUCT INFORMATION.
•GREETED CUSTOMERS ENTERING THE STORE TO ASCERTAIN WHAT EACH
CUSTOMER WANTED OR NEEDED.
•DESCRIBED PRODUCT TO CUSTOMERS AND ACCURATELY EXPLAINED DETAILS AND
CARE OF MERCHANDISE.
•EARNED MANAGEMENT TRUST BY SERVING AS KEY HOLDER, RESPONSIBLY
OPENING AND CLOSING STORE.
•POLITELY ASSISTED CUSTOMERS IN PERSON AND VIA TELEPHONE.
•COMMUNICATED WITH VENDORS REGARDING BACK ORDER AVAILABILITY, FUTURE
INVENTORY AND SPECIAL ORDERS.
•PROVIDED AN ELEVATED CUSTOMER EXPERIENCE TO GENERATE A LOYAL
CLIENTÈL
•ANSWERED PRODUCT QUESTIONS WITH UP-TO-DATE KNOWLEDGE OF SALES AND
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STORE PROMOTIONS.
•BAGGED, BOXED OR GIFT-WRAPPED SOLD MERCHANDISE PER CUSTOMER'S
REQUEST.
•ASSISTED CUSTOMERS WITH FOOD SELECTION, INQUIRIES AND ORDER
CUSTOMIZATION REQUESTS.
•INVESTIGATED AND RESOLVED CUSTOMER INQUIRIES AND COMPLAINTS IN A
TIMELY AND EMPATHETIC MANNER.
•ENSURED SUPERIOR CUSTOMER EXPERIENCE BY ADDRESSING CUSTOMER
CONCERNS, DEMONSTRATING EMPATHY AND RESOLVING PROBLEMS ON
THE SPOT.
•MANAGED WIDE VARIETY OF CUSTOMER SERVICE AND ADMINISTRATIVE TASKS TO
RESOLVE CUSTOMER ISSUES QUICKLY AND EFFICIENTLY.
•MANAGED WIDE VARIETY OF CUSTOMER SERVICE AND ADMINISTRATIVE TASKS TO
RESOLVE CUSTOMER ISSUES QUICKLY AND EFFICIENTLY.
•ENSURED SUPERIOR CUSTOMER EXPERIENCE BY ADDRESSING CUSTOMER
CONCERNS, DEMONSTRATING EMPATHY AND RESOLVING PROBLEMS ON
THE SPOT.
•SERVED AS THE MAIN LIAISON BETWEEN CUSTOMERS, MANAGEMENT AND SALES
TEAM.
CASHIER, SPEEDWAY
05/2013-10/2013
•ANSWERED AN AVERAGE OF [NUMBER] CALLS PER DAY BY ADDRESSING
CUSTOMER INQUIRIES, SOLVING PROBLEMS AND PROVIDING NEW
PRODUCT INFORMATION.
•GREETED CUSTOMERS ENTERING THE STORE TO ASCERTAIN WHAT EACH
CUSTOMER WANTED OR NEEDED.
•DESCRIBED PRODUCT TO CUSTOMERS AND ACCURATELY EXPLAINED DETAILS AND
CARE OF MERCHANDISE.
•EARNED MANAGEMENT TRUST BY SERVING AS KEY HOLDER, RESPONSIBLY
OPENING AND CLOSING STORE.
•POLITELY ASSISTED CUSTOMERS IN PERSON AND VIA TELEPHONE.
•COMMUNICATED WITH VENDORS REGARDING BACK ORDER AVAILABILITY, FUTURE
INVENTORY AND SPECIAL ORDERS.
•PROVIDED AN ELEVATED CUSTOMER EXPERIENCE TO GENERATE A LOYAL
CLIENTÈL
•ANSWERED PRODUCT QUESTIONS WITH UP-TO-DATE KNOWLEDGE OF SALES AND
STORE PROMOTIONS.
•BAGGED, BOXED OR GIFT-WRAPPED SOLD MERCHANDISE PER CUSTOMER'S
REQUEST.
•ASSISTED CUSTOMERS WITH FOOD SELECTION, INQUIRIES AND ORDER
CUSTOMIZATION REQUESTS.
•INVESTIGATED AND RESOLVED CUSTOMER INQUIRIES AND COMPLAINTS IN A
TIMELY AND EMPATHETIC MANNER.
•ENSURED SUPERIOR CUSTOMER EXPERIENCE BY ADDRESSING CUSTOMER
CONCERNS, DEMONSTRATING EMPATHY AND RESOLVING PROBLEMS ON
THE SPOT.
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•MANAGED WIDE VARIETY OF CUSTOMER SERVICE AND ADMINISTRATIVE TASKS TO
RESOLVE CUSTOMER ISSUES QUICKLY AND EFFICIENTLY.
•MANAGED WIDE VARIETY OF CUSTOMER SERVICE AND ADMINISTRATIVE TASKS TO
RESOLVE CUSTOMER ISSUES QUICKLY AND EFFICIENTLY.
•ENSURED SUPERIOR CUSTOMER EXPERIENCE BY ADDRESSING CUSTOMER
CONCERNS, DEMONSTRATING EMPATHY AND RESOLVING PROBLEMS ON
THE SPOT.
•SERVED AS THE MAIN LIAISON BETWEEN CUSTOMERS, MANAGEMENT AND SALES
TEAM.
WAREHOUSE, ELWOOD
10/2013-03/2014
••LOADED PRODUCTS WEIGHING UP TO [100] POUNDS ONTO TRAILERS FOR
DELIVERY.
•MOVED FREIGHT, STOCK AND OTHER MATERIALS TO AND FROM STORAGE AND
PRODUCTION AREAS AND LOADING DOCKS.
•RECEIVED, STORED AND SHIPPED GOODS AND MATERIALS.
•TAGGED ALL INBOUND MERCHANDISE WITH RECEIVING DATE.
•STACKED AND TRANSPORTED ALL OVERSTOCK TO STORAGE AREAS.
•REPORTED ALL EQUIPMENT FAILURES AND MALFUNCTIONS TO SUPERVISOR.
•CLEANED AND MAINTAINED THE WAREHOUSE IN COMPLIANCE WITH OSHA SAFETY
STANDARDS.
•PICKED UP INCOMING STOCK AND DELIVERED MATERIALS TO DESIGNATED
LOCATIONS.
•SWEPT FLOORS AND STORED EQUIPMENT AT THE END OF EACH SHIFT.
•ATTACHED IDENTIFYING TAGS TO CONTAINERS.
•RECORDED NUMBERS OF UNITS HANDLED AND MOVED USING DAILY PRODUCTION
SHEETS AND WORK TICKETS.
EDUCATION KNOX CENTRAL HIGHSCHOOL, BARBOURSVILLE,KY
HIGHSCHOOL DIPLOMA
GPA 3.0
computer skills class with high scores of typing class
Business class got accomplishment in with rewards of attendance and keeping a and b in.
EMPIRE BEAUTY SCHOOL, FLORENCE,KY
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Working on certification and license.
Had to stop it for family and money issues and going back after the summer.
LEADERSHIP Management asked to trained and be a leader for the newer employees of previous jobs.
REFERENCES HOLLY BROUSSARD,
TEACHER
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Rebecca Hampton
Coach
Jennifer Perkins
Warehouse
Matt Hampton
Sherri Stone
Retired
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