Customer Service High School

Samantha Ross

** ***** ******** ***. **

Pitman, NJ 08071

Phone: 856-***-****

E-Mail: ***********@*****.***

Professional Summary

I have had many years working with the public. Ever since my first job as a

telephone operator, I have worked with the public in both on and off the

book jobs. So I have built up 19 years of experience dealing with all kinds

of people. My patience is high, I've learned this from dealing with special

needs children for the past 13 years. I have many years also in customer

service, selling, and promoting.

Core Qualifications

Client-focused

Quick learner

Dependable

Creative Problem Solving

Customer Service and Satisfaction

Sales Experience

Experience

February 2000 to December 2013

Archway Programs Atco, NJ

Paraprofessional

Worked with special need children in a school setting.

November 1999 to March 2000

Group III Promotions Philadelphia, PA

Going into public settings and promoting our client's product

June 1995 to November 1999

24/7 Communications Philadelphia, NJ

Telephone Operator

Answering telephones after hours for Doctors, local businesses.

Education

1997 Gloucester County Institute of Technology Sewell, NJ

Medical Assisting

Maintained Honor roll. Learned how to run a clinical and reception areas of

a doctor's office. Learned how to schedule appointments, transcription, and

medical billing.

1995 Washington Township High School Sewell, NJ

High School Diploma

Professional Affiliations

While at my last job at Archway Programs I was learning ASL to teach to

both staff and students to perform at shows. I was also a Girl Scout Troop

Assistant leader for 2 years at the school.

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