Customer Service Quality Control

Lynna Small

Clerk/Customer Service Agent

**** ******** ***** - *******, ** 38128

**********@*****.*** - 901-***-****

To obtain a professional position within your company.

WORK EXPERIENCE

Clerk/Customer Service Agent

Target Super Center - Cordova, TN - June 2011 to February 2012

Responsible for checking guests orders out according to procedure.

* Handling complaints and returns from guests.

* Unloading of products and stocking products.

Assistant Payroll Clerk

FCC Environmental Service - Memphis, TN - May 2011 to January 2012

Working on the application program Microsoft Office

* Responsible for employees check-in and out logs.

* Over seeing payroll and ordering products for the company.

Housing Coordinator

FCC Environmental Service - Memphis, TN - March 2010 to November 2010

Interviewing clients that qualify for the housing choice program.

* Over seeing quality control that provides clients with housing placements.

* Handling confidential documents.

Phlebotomy Technician

ZLB Plasma Service - Memphis, TN - January 2005 to June 2006

Handling confidential information, checking patients in and out * Examine patients that qualifies to donate

plasma

* Handling lab work, including blood work.

EDUCATION

Victory University - Memphis, TN

2013

Certificate in Phlebotomy Technician

Tennessee Technology - Memphis, TN

2003 to 2004

Diploma

Northside High School - Memphis, TN

1999

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