Quality Assurance Management

Reginald D. Pegues **** Bradford Dr. Memphis, TN *8109 901-***-**** ***********@*****.***

OBJECTIVE

To obtain a career position where I can maximize my strong organizational skills, quality assurance, educational background, and training experience.

EXPERIENCE:

Memphis College of Art - Memphis, TN Campus Safety Officer 04-29-2012 to present

• Patrol Interior, Exterior buildings student housing and dorm areas.

• Transport students, faculty members and visitors driving a shuttle bus around campus.

• Monitor surveillance cameras and respond to any disturbances in a timely manner.

• Dispath security assignments to other officers throughout the shift.

• Answer front desk phone, direct students and visitors in the right location for meeting and classrooms.

CINTAS - Memphis, TN Washroom Operator 12-15-2008 -04-26-2012

• Maintain separation and sequence of all garment types, groups, specials, soil classifications according to washroom requirements and proper batch sequence.

• Have an understanding of all codes relative to the proper order of washing and drying of all products.

• Ensure washroom chemicals are used according to formula charts. Frequently monitor temperatures, water levels, and running times.

• Inspect load after each wash for good cleaning and finishing quality.

• Perform all duties as assigned using time management skills, while working in harsh conditions.

ORANGE BUSINESS SERVICES - Memphis, TN Inventory Control Clerk 04-10-2006 - 11-13-2007

• Conduct inventory counts according to established facility and client requirement upon request.

• Submit supporting shipping numbers and requirements to the service team and clients using Federal Express shipping system.

• Resolve any necessary discrepancies resulting from audits with management.

• Maintain inventory of outgoing shipping supplies.

• Manually ship outgoing orders according to clients location and shipping needs.

MURRAY GUARD - Memphis, TN Security Guard 05-16-2003 - 08-17-2009

• Monitor surveillance cameras throughout shift.

• Dispatch security assignments to other officers during shift.

• Responsible for report writing and upholding a code of ethics on a daily basis.

• Quickly respond to any disturbances or complaints in an timely manner.

• Mobile foot patrol interior and exterior facility grounds in compliance to making a safe working environment.

EDUCATION & TRAINING BETHEL COLLEGE - McKenzie, TN Bachelor of Science, Organizational Management 01-10-2006 - 06-6-2007

SKILLS

Microsoft Word, Excel, Access, and Powerpoint proficient. Type 35-40 words per minute. Forklift experience. Licensed Unarmed Security, CPR Certified

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