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Customer Service Electrical

Location:
United States
Posted:
January 06, 2014

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Resume:

Scherrod Busby

832-***-**** *******@*****.***

PROFILE:

My experience and knowledge in customer service, accounting and inventory management has

allowed me to build and develop customer relationships; assess and quickly solve problems to

achieve business results. I am well organized, detail oriented, and capable of handling

complicated and confidential matters. My work habits, commitment to goals and peer support will

result in a productive contribution to any organization.

PROFESSIONAL EXPERIENCE:

Capp Electric APR 2013 – OCT 2013

Electrician

Install, maintain, and repair electrical wiring, equipment, and fixtures.

Ensure that work is in accordance with relevant codes.

Plan layout and installation of electrical wiring, equipment and fixtures, based on job

specifications and local codes.

Place conduit (pipes or tubing) inside designated partitions, walls, or other concealed areas,

and pull insulated wires or cables through the conduit to complete circuits between boxes.

Work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring,

equipment, and fixtures.

Repair or replace wiring, equipment, and fixtures, using hand tools and power tools.

Perform physically demanding tasks, such as digging trenches to lay conduit and moving

and lifting heavy objects.

All Tex Staffing and Personnel

July 2013 Present

Skilled Laborer (Part Time)

Perform tasks involving physical labor at construction sites

May operate hand and power tools of all types: air hammers, earth tampers, cement mixers,

small mechanical hoists, surveying and measuring equipment, and a variety of other

equipment and instruments.

May clean and prepare sites, dig trenches, set braces to support the sides of excavations,

erect scaffolding, and clean up rubble, debris and other waste materials.

May assist other craft workers.

Anew Med Inc. JAN 2012 FEB 2013

Material Handler

• Loads, unloads, and moves materials within or near plant, yard, or work site.

• Loads and unloads materials onto or from pallets, trays, racks, and shelves.

• Conveys materials to or from storage or work sites to designated area, using hand truck,

electric dolly, or other device.

• Purchases supplies (chemicals) and machinery.

• Package and prepare product purchase orders for shipment.

• Assembles crates to contain products, such as machines or vehicles, using hand tools and

precut lumber.

Vesta Corporations NOV 2011 – JAN 2012

Order Processing Agent

Receive and process incoming orders for materials, merchandise, classified ads, or services

such as repairs, installations, or rental of facilities.

Inform customers of receipt, prices, shipping dates, and delays; preparing contracts; and

handling complaints.

Verify customer and order information for correctness, checking it against previously

obtained information as necessary.

Check inventory records to determine availability of requested merchandise.

Collect payment for merchandise, record transactions, and send items such as checks or

money orders for further processing.

Case mate, Tucker, GA OCT 2009– SEPT 2011

Customer Service Representative

• Prioritize and manage multiple projects simultaneously, and follow through on issues in a

timely manner.

• Communicate and resolve any issues regarding order status and product related concerns.

• Deal directly with customers either by telephone, electronically or face to face.

• Manage customers' accounts.

• Keep records of customer interactions and transactions.

• Record details of inquiries, comments and complaints

E Commerce Online Coordinator (Lead)/Inventory Clerk

• Coordinate with online warehouse team daily expectations and order volume.

• Keep weekly count of shipping supplies and pick up schedule with USPS, FedEx, and

UPS.

• Ship and receive product specifically for online warehouse/e commerce.

• Implement quality control procedure on all incoming and outgoing product.

• Perform cycle counts at least once a week to maintain inventory levels for daily online

sales.

• Compares inventories to office records or computes figures from records, such as sales

orders, production records, or purchase invoices to obtain current inventory.

• Compiles and maintains records of quantity, type, and value of material, equipment,

merchandise, or supplies.

• Operate power jack to store all product numerical in warehouse.

Southland Electric Inc, Norcross, GA MAY 2007 JUNE 2009

Electrician/Electrician Apprentice

Install, connect, test, and maintain electrical systems for a variety of purposes, including

climate control, security, and communications.

Inspect electrical systems, equipment, and components to identify hazards, defects, and the

need for adjustment or repair.

Ability to work from ladders, scaffolds, and crawl spaces.

Install conduit (pipes or tubing) inside designated partitions, walls, or other concealed areas.

Pull insulated wire or cables for service installations.

Assist lead electrician in performing required duties for each job.

Perform job functions in commercial, residential, and industrial locations.

Ability to read electrical blueprints.

Elite Lighting Services Inc, Jonesboro, GA FEB 2006 – APR 2007

Electrician Apprentice/Electrician Helper

Understand working of the devices and tools involved in the job from the lead/supervising

electrician.

Gather necessary materials and check their status before the actual installation works, as

guided by the lead/supervising electrician.

Record the respective measurements and perform the needed installation and cleaning

activities.

Install electrical devices or equipment at the specified locations. (Electrical Blueprints)

Reporting the details of work done to the lead/supervising electrician.

EDUCATION:

Booker T. Washington ‘1994

Strayer University B.S. Accounting ‘2015

Independent Electrical Contractors(IEC) Electrical Wiring

4th Year Electrical Apprentice

TECHNICAL SKILLS:

Microsoft Office Excel 2007

Microsoft Office Word 2007

Microsoft Office Powerpoint 2007

Avaya Communication Systems

Netsuite Systems



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