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Customer Service Electrical

Location:
United States
Posted:
January 06, 2014

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Resume:

Scherrod Busby

832-***-**** *******@*****.***

PROFILE:

My experience and knowledge in customer service, accounting and inventory management has

allowed me to build and develop customer relationships; assess and quickly solve problems to

achieve business results. I am well organized, detail oriented, and capable of handling

complicated and confidential matters. My work habits, commitment to goals and peer support will

result in a productive contribution to any organization.

PROFESSIONAL EXPERIENCE:

Capp Electric APR 2013 – OCT 2013

Electrician

Install, maintain, and repair electrical wiring, equipment, and fixtures.

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Ensure that work is in accordance with relevant codes.

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Plan layout and installation of electrical wiring, equipment and fixtures, based on job

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specifications and local codes.

Place conduit (pipes or tubing) inside designated partitions, walls, or other concealed areas,

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and pull insulated wires or cables through the conduit to complete circuits between boxes.

Work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring,

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equipment, and fixtures.

Repair or replace wiring, equipment, and fixtures, using hand tools and power tools.

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Perform physically demanding tasks, such as digging trenches to lay conduit and moving

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and lifting heavy objects.

All Tex Staffing and Personnel

July 2013 Present

Skilled Laborer (Part Time)

Perform tasks involving physical labor at construction sites

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May operate hand and power tools of all types: air hammers, earth tampers, cement mixers,

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small mechanical hoists, surveying and measuring equipment, and a variety of other

equipment and instruments.

May clean and prepare sites, dig trenches, set braces to support the sides of excavations,

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erect scaffolding, and clean up rubble, debris and other waste materials.

May assist other craft workers.

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Anew Med Inc. JAN 2012 FEB 2013

Material Handler

• Loads, unloads, and moves materials within or near plant, yard, or work site.

• Loads and unloads materials onto or from pallets, trays, racks, and shelves.

• Conveys materials to or from storage or work sites to designated area, using hand truck,

electric dolly, or other device.

• Purchases supplies (chemicals) and machinery.

• Package and prepare product purchase orders for shipment.

• Assembles crates to contain products, such as machines or vehicles, using hand tools and

precut lumber.

Vesta Corporations NOV 2011 – JAN 2012

Order Processing Agent

Receive and process incoming orders for materials, merchandise, classified ads, or services

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such as repairs, installations, or rental of facilities.

Inform customers of receipt, prices, shipping dates, and delays; preparing contracts; and

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handling complaints.

Verify customer and order information for correctness, checking it against previously

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obtained information as necessary.

Check inventory records to determine availability of requested merchandise.

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Collect payment for merchandise, record transactions, and send items such as checks or

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money orders for further processing.

Case mate, Tucker, GA OCT 2009– SEPT 2011

Customer Service Representative

• Prioritize and manage multiple projects simultaneously, and follow through on issues in a

timely manner.

• Communicate and resolve any issues regarding order status and product related concerns.

• Deal directly with customers either by telephone, electronically or face to face.

• Manage customers' accounts.

• Keep records of customer interactions and transactions.

• Record details of inquiries, comments and complaints

E Commerce Online Coordinator (Lead)/Inventory Clerk

• Coordinate with online warehouse team daily expectations and order volume.

• Keep weekly count of shipping supplies and pick up schedule with USPS, FedEx, and

UPS.

• Ship and receive product specifically for online warehouse/e commerce.

• Implement quality control procedure on all incoming and outgoing product.

• Perform cycle counts at least once a week to maintain inventory levels for daily online

sales.

• Compares inventories to office records or computes figures from records, such as sales

orders, production records, or purchase invoices to obtain current inventory.

• Compiles and maintains records of quantity, type, and value of material, equipment,

merchandise, or supplies.

• Operate power jack to store all product numerical in warehouse.

Southland Electric Inc, Norcross, GA MAY 2007 JUNE 2009

Electrician/Electrician Apprentice

Install, connect, test, and maintain electrical systems for a variety of purposes, including

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climate control, security, and communications.

Inspect electrical systems, equipment, and components to identify hazards, defects, and the

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need for adjustment or repair.

Ability to work from ladders, scaffolds, and crawl spaces.

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Install conduit (pipes or tubing) inside designated partitions, walls, or other concealed areas.

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Pull insulated wire or cables for service installations.

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Assist lead electrician in performing required duties for each job.

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Perform job functions in commercial, residential, and industrial locations.

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Ability to read electrical blueprints.

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Elite Lighting Services Inc, Jonesboro, GA FEB 2006 – APR 2007

Electrician Apprentice/Electrician Helper

Understand working of the devices and tools involved in the job from the lead/supervising

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electrician.

Gather necessary materials and check their status before the actual installation works, as

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guided by the lead/supervising electrician.

Record the respective measurements and perform the needed installation and cleaning

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activities.

Install electrical devices or equipment at the specified locations. (Electrical Blueprints)

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Reporting the details of work done to the lead/supervising electrician.

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EDUCATION:

Booker T. Washington ‘1994

Strayer University B.S. Accounting ‘2015

Independent Electrical Contractors(IEC) Electrical Wiring

4th Year Electrical Apprentice

TECHNICAL SKILLS:

Microsoft Office Excel 2007

Microsoft Office Word 2007

Microsoft Office Powerpoint 2007

Avaya Communication Systems

Netsuite Systems



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