Customer Service Sales Representative
Resume:
DeJuan A. Green
**** ******* ***** *******, ** **612 910-***-****
**********@*********.*** H
Skills and Qualifications:
o Dependability and exceptional time management skills
o Results driven and deadline-oriented; Strong ability to lead and train
staff
o Remarkable ability to interact effectively with other employees
and the general public
o Multitask a variety of challenges and responsibilities within a fast past
environment
o Ability to communicate effectively, both orally and in writing
o Superior customer service skills, great personality, and professionalism
o Able to work safely within a team setting or individually.
o Microsoft Office Skilled
Experience
Grid One Solution (Contractor for Duke Energy Progress) Raleigh, NC
Warehouse Supervisor
June2012-Present
o Supervised and assist in daily warehouse activities
o Reserved hotels and set up new warehouse sites based upon location and
job order.
o Ensuring accuracy of shipments and supporting documentation, receiving
incoming material and routing to appropriate area or personnel,
o Ensuring inventory transactions are accurately logged and issue to
workers
o Delivered supplies and equipment to departments by receiving and
transferring items.
o Responding to and dealing with customer communication by email, fax, and
telephone
o Fulfilling objectives and directions from the operations headquarters
o Ensuring the health, safety, cleanliness and security of the work
environment.
Physicians Pharmacy Alliance Cary, NC
Pharmacy Technician September 09-June2013
o Assisted Pharmacists in providing medication and other healthcare
products to patients.
o Responsible for the successful receipt, processing, adjudication, and
fulfillment of medication orders.
o Trained new personnel, ensuring open lines of communication between
patients, staff and physicians with demonstrated efficiency and
confidentiality
o Verified patient and medication information, Data Entry.
o Scheduled and maintained workflow, prepackage bulk medications.
o Keep work areas clean and safe at all times performing routine screening
tests
New Hanover Metro Treatment Center Wilmington, NC
Substance Abuse Counselor May 2007-Jan 2008
o Assist individuals who had alcohol or drug dependencies understand and
cope with their problems.
o Addressed each individual problem area and offer a wide range of
therapeutic interventions to help each client achieve their specific
goals.
o Conduct programs aimed at preventing addictions from re-occurring.
o Counsel addicts as well as the families, friends, and loved ones of
addicts, whose lives are inevitably affected by the problem.
Waste Management Wilmington, NC
Dispatcher/Customer Service Rep May 2006-Jan 2007
o Provided information and referrals to the appropriate service points and
contacts.
o Verified customer's information by inputting data entry, writing reviews
and printing invoices.
o Resolve customer service complaints while maintaining professionalism at
all times.
o Responsible for receiving and transmitting pure and reliable messages,
tracking vehicles and equipment, organize safety meetings and recording
other important information.
Other Experience:
Jackson Beverage. Wilmington,
NC
Sales Representative June 2004-
April2006
o Delivering and taking orders to various work sites. Marketing new
products, while working independently or as a team when needed.
o Monitoring customer account details for non payments, delayed payments
and other irregularities
o Responsible for all inventory and orders processed
o Prepare invoices, reports, memos, letters, and other documents.
Community Girls and Boys Club Wilmington, NC
Program Director/Teen Coordinator (Seasonal) June 2003-Aug 2005
o Provide educational and safe activities for youth ages 14-18.
o Maintain accurate program records.
o Plan program activities independently or within a group.
o Taught various computer software programs to the youth, while marketing
programs and activities to the community.
o Ordered supplies and material and performed basic bookkeeping tasks
Education:
Chowan University Murfreesboro, NC
Bachelor of Arts in Graphic Communications
2004
DeJuan A. Green
7608 Astoria Place Raleigh, NC 27612 910-***-****
**********@*********.*** H
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