Engineer System

NEHA KASUDHAN

Mobile : +** (0-744-***-**** E-Mail : ***************@*****.**.**

Home : +44 (0-131-***-**** *********.*******@*****.***

Seeking a challenging career in the sphere of Information Technology with the opportunity for

professional growth and learning. I wish to work with a growing organization, which gives me better

opportunity to prove my skills and get rewarded.

TECHNICAL EXPERTISE

• Worked with global clients like General Electric (GE) and Homeward Residential Inc. (Part

of Ocwen Financial Group) supporting complex and business critical server environment

• Solution-Oriented, Competent and Committed UNIX Administrator with more than 4 years of

experience in IT Consulting.

• Skilled in Planning, Configuration, Administration, and Maintenance of UNIX (Solaris/Linux) and

VMware.

• Experience in All levels of RAID Configuration and Management.

• Solid Understanding and Extensive Experience in Installation, Configuration and Administration

of VERITAS Net Backup, VERITAS Storage Foundation and Storage Foundation Custer File

System.

• Strong Experience in Troubleshooting of Network, OS and Performance related problems,

Understanding in numerous types of Networking and Computer Hardware.

• Experience in hardware remote support DELL, HP and SUN.

• Knowledge of Solving Memory and CPU utilization problems.

• Shell programming and Unix scripting.

• Good experience in Scheduling Full Backup and Incremental Backup for daily, weekly and

monthly Basis and creating Installation & Configuration Documentations.

• Experience working on cross platform windows and Citrix .The team successfully configured

Quest authentication software and enabled AD group helping users login to any Linux servers.

• Been part of different team Problem, change and incident management and followed ITIL based

process in firm to keep the entire request managed on time.

• Maintain a working environment that promotes Productivity, Responsiveness, High Team Morale,

Motivation and Excellence.

• Effective Communication and Strong Work ethics taking ownership of Duties and Responsibilities.

• Outstanding organizational skills including ability to Multi-Task, Prioritize, manage increasingly

Complex Issues, Work independently and organize workload with Minimal Supervision.

PROFESSIONAL EXPERIENCE

Organization : Homeward Residential Inc.

Tenure : September 2012 – August 2013

Designation : Server –Engineer

Client handled: Homeward Residential Inc. Also known as American home mortgage services, worked

as server Engineer.

Key Responsibilities:

• Have integrated Quest authentication software with Linux environment, which help us in

allowing authentication of AD (active directory) users .This helps in minimizing user account

administration.

• Have worked on priority / severity 1 issue by co-coordinating with different teams and various

vendors in order to get the incident fixed within service level agreement.

• Worked on transition of applications from one location to another.

• Worked on all flare of Citrix, windows, exchange and VMware environment and took all

decision in fixing issue.

• Daily day to day resolving Linux related issues.

• Knowledge of Disk Partitioning, Format & Mounting FS.

• Installation & Configuration of Red hat Linux enterprise

• Rebuilding Linux servers as per requirement.

• File system and storage handling from servers end.

• Worked on VMware environment from ESX and Vsphere.

• Configuring Password less SFTP.

• Making excellent co-ordination with Vendors for Technical issues.

• Hands on handling exchange server.

• Handling complex issues in the Citrix environment.

• Linux File System Administration.

• CPU utilization.

• LVM file system administration.

• Process monitoring.

• User account handling.

Organization : HCL Technologies – IOMC division

Tenure : June 2009 – June 2012

Designation : Specialist – System

Client handled: General Electric’s – GDC, Providing L2 system administrator support to client. Acted as

shift lead and guided my shift team which comprised of up to 6 – 7 members. Allocating task to team

members according to different skill set, managing shift incidents and change requests .Managed to

work under pressure during outage and severity cases .Guiding team in case of issues they got stuck.

Worked and resolved on all kind of severity issues by supporting more than 4000 UNIX servers all across

the geographies. Worked on priority 1 cases and coordinated with all technical team and vendor team to

get it resolved within defined SLA.

Key Responsibilities:

• Sun Solaris, Linux, VERITAS and VMware support

• Installation & Configuration of Red hat Linux enterprise and Sun Solaris OS.

• Setting up user account and groups.

• Knowledge of File System, System Security, Process Control & Boot Process of LINUX and

Solaris.

• Installation of Software Packages and Patches.

• Configuring FTP server to maintain the shared folders in the organization.

• File system managing using VERITAS, LVM and SVM.

• Knowledge of Network Configuration & NFS Environment.

• Knowledge of Disk Partitioning, Format & Mounting FS.

• Work with Open Boot PROM and define Boot Process.

• Installation & Configuration of Volume Manager.

• Up gradation of OS/Servers.

• Implementation and administration of, VERITAS and VERITAS cluster.

• Configuration of File Systems on internal and external storages using SVM including root

mirroring.

• Making excellent co-ordination with Vendors for Technical issues.

• Updating the Patches & Firmware and operating system tuning.

• VMware – administration,configuring new virtual setup

• Installation,configuration and administration of ESX hosts

• Various System Activities included

• Logging and managing Oracle Online Solution Centre Calls for support.

• Monitoring system logs

• File System Administration

• CPU utilization

• Process monitoring

Organization : Kanpur Institute of Technology

Tenure : Jan 09’ – June 09’

Designation : Lecturer

Responsibilities:

• Teaching subject advanced computer architecture.

• Linux C scripting.

EDUCATION AND TRAINING

• Hold bachelor degree in computer science and engineering scored 75%.

• Have taken vendor training on Red hat Linux Enterprise.

• Oracle SA1 certified.

• Taken VMware, VERITAS and Net backup corporate training.

• ITIL process based training.

SYSTEM AND DEVICES

• Sun Fire V440,V240&V490

• ESX 3.0, 4.0

• RHEL 3, 4 and 5

• SUN Fire V490,V880,V890

• M –series and T- series

• DELL and HP consoles

STRENGTHS

• An analytical mind with the ability to think clearly and logically.

• Ability to work accurately and pay attention to details.

• Acquired practical knowledge through various trainings and academic projects.

• Worked as team member as well leading team.

• professional communication skills, both written and oral

• Effective listening and questioning techniques to establish customer needs

• Experience working in a flexible and dynamic environment

PERSONAL DETAILS

10th Oct 1985

Date of Birth :

Languages : Hindi & English.

Husband’s Name : Mr. Abhinav Mor

Marital Status : Married

Work Permit : Eligible to work in UK

Address : 16/1, Balfour place, Edinburgh, EH65DW

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