Customer Office
Resume:
R awan Shaat
**** ********* *****, *********,** *0855
*****.***@*****.***
Objective Statement:
My purpose is to obtain a position where I can utilize my experience in
combination with attained skills beyond the potential which is expected.
Professional Profile
Not Your Average Joes, Lead Hostess Apri l 2010- September 2010
Complete personal and business related tasks pertaining the expectations of restaurant
Assist customers in a courteous and helpful demeanor
Book reservations within a high volume atmosphere
Properly maintain a waitlist
Mandatory office tasks filling, faxing, mailing, copying
Cure by Hyatt Hotels, Maitre ‘D D ecember 2010- August 2011
Greet customers with warm welcoming
Assist in seating arrangements
Thoughtful with customer satisfaction going beyond company expectation
Maintain waitlist and reservations; skilled knowledge with open table reservation system
Prepare daily menu(s)
Maintain clean and organized atmosphere at host stand
Oversee customer dining experience making sure all leave satisfied
American Tap Room, Server/hostess J uly 2010- December 2010
Assist customers in a courteous and helpful demeanor
R awan Shaat
7441 Oskaloosa Drive, Rockville,MD 20855
*****.***@*****.***
Prepare different table set up for brunch, lunch, dinner, holiday parties, banquets,
business meetings
Properly take food orders paying attention to detail and service expectations
Print out sale summary, total profit made and credit card reports at accounting office
Educational Background
Montgomery College
Rockville, MD, 2012-present
Continuing Bachelor of Arts degree in Business
Virginia Commonwealth University
Richmond, VA, 2008-2012
Continuing Bachelor of Arts degree in International Affairs
Contact this candidate