Customer Service Assistant

Stanley Mathew

*** ********* ***

Addison, IL ***01

630-***-****

*************@*******.***

Education Northeastern Illinois University

Bachelor of Science in Accounting, August 1995

Software Skills Proficient in Microsoft Office & QuickBooks

Certified Microsoft Office Specialist in Excel, Word, &

Powerpoint 2007

Experience

05/2013 - Present Finance Assistant - Cambium Networks - Remedy

Staffing

Responsible for analysis, verification, and processing of rebates within

Excel spreadsheets.

Creating manuals & procedures within Microsoft Word.

02/2012 - 02/2013 Equipment Coordinator - MOL America

Maintained/positioned inventory based on demand within the Midwest

Corresponded with truckers, customer service, and MOL staff via email and

phone regarding equipment - approximately 30 calls and 50 emails per day.

Utilized Excel for reports and analysis.

07/2011-10/2011 Excel/Lab Assistant - Tegrant/Sonoco - Staffmark

Organized & maintained physical inventory.

Created & updated inventory spreadsheet.

Assisted engineers with daily product testing & reports.

Helped organize lab to run more efficiently.

03/2011-05/2011 Excel Project - Byrne Transportation - Accountemps

Created & manipulated rate spreadsheets.

Provided Excel & miscellaneous software support to office.

09/2010-02/2011 Admin/Bookkeeping Clerk - BHM Golf

. Recorded sales orders, receipts & bills using QuickBooks Enterprise.

. Updated Excel spreadsheets with sales orders.

12/2009-02/2010 Investment Operations Associate - Harvest Investments

. Logged orders/requests for investment review from auditors & clients

. Utilized Excel, Outlook, & specific mainframe databases for each

order

01/2008-03/2008 Bookkeeping Assistant - Beltran Accountants

. Assisted president/owner with bookkeeping services for small sized

clients

. Recorded & processed: receivables, payables, bank reconciliations

using Peachtree & QuickBooks.

06/2007-09/2007 Excel Project - Arc Disposal Co - Addison Search

. Used Google Maps & Excel to create driver routes.

10/2005-04/2006 Cash Application - Minuteman International - Accountemps

. Applied lockbox checks & credit card payments using Oracle.

. Assisted A/R Manager & Collections Manager with special projects

07/2005-10/2005 Office/Executive Assistant - JN Machinery Corp - Total

Staffing

. Handled A/P, A/R, Inventory & Bank Reconciliations.

. Assisted President with miscellaneous projects.

. Software used: Peachtree, Excel, Word and Internet.

11/2003-05/2004 Account Marking Analyst - SBC - Mountain LTD

Responsible for justifying SBC billed revenue for multiple Marketing

Business Units of SBC & moving accounts to appropriate BU when needed.

Analyzed & moved accounts to correct customer account by populating in

Excel, the correct corporate structure of the top global & national

customers.

. Multiple tools used for research and validation of corporate

hierarchy were: SBC Intranet, Internet, and other SBC server based search

tools.

01/2003-04/2003 Tax/Administrative Assistant - Mathew & Associates

Responsible for tax return processing and mailing after interview by tax

professionals.

. Marketing and mailings.

. Client scheduling and other administrative duties.

. Ongoing QuickBooks data entry/bank reconciliation on a quarterly

basis for one client.

References Furnished Upon Request

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