Customer Service Manager
Resume:
OBJECTIVE
to utilize my skills in a customer service environment, a position with emphasis
on consumer satisfaction that would provide for professional growth and
development
WORK EXPERIENCE
Produce Associate
November 2012 - September 2013
wal mart mount juliet,tn
made sure all fruits and vegetables fresh and stock, unload trucks, meat
department
Warehouse Manager
July 2011 - September 2012
mallet funiture cleveland,ms
responsible for managing transportation logistics, customer escalations, and
payroll
fork lift,
sr marketing representative
August 2008 - November 2011
Crescent Processing Company Grand Prairie, Texas
Business Services - Other
made outbound calls to small business around the united states setting up
appointments for our regional manager to explain our credit and debit card
terminals.
Customer Service Specialist
May 2006 - August 2008
ACS State:Texas
Telecommunications Services
work as a customer service specialist for Sprint in a fast pace call center.
Assisted customers with billing issues, plan changes, activating phones,
payment, and technical problems. Quickly upgraded my position to floor walker in
which I took over escalated calls.
care person
March 2001 - April 2006
home health service Cleveland, Mississippi
Personal and Household Services
worked as a care person for the elderly. Help patients with taking their medicine,
giving shots, blood pressure, and cleaning.
sr material handler
July 1998 - February 2001
solectron global studies Memphis, Tennessee
Computer/IT Services
recieving and distributing parts in a technical environment. Entered key
information to provide financial data and records to management. Executed
strategies to increase operational efficiency and improve performance. reduced
monthly operating expenses through accurate inventory procedures. Also
repaired lab tops for Toshiba.
EDUCATION
High School or equivalent,
August 1989 - May 1993
East Side High Cleveland, Mississippi
obtain2.3 gpa- and excel in sports
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