Engineer Network
Resume:
Ronak Patel
Morrisville, NC
acbyux@r.postjobfree.com
SUMMARY
. CCNP certified network engineer with extensive experience in
conducting configuring, troubleshooting, monitoring and maintenance
for a large complex LAN/WAN environment for Cisco routers and
Switches.
. Expertise in troubleshooting problems pertaining to network
connections including but not limited to TCP/IP, DNS settings, and
basic router configurations.
. Expertise in troubleshooting and implementing networking protocols
such as DNS, DHCP, NFS, NIS+, 2003-ADS, VPN, TCP/IP, RIP, OSPF, IGRP,
EIGRP, BGP, & NAT, Spanning Tree Protocol, ISL/802.1Q Trunking etc.
. Proficient in monitoring elements, fault identification and
management, performance reporting, real-time performance tuning and
capacity planning and analysis and determining network problems.
. Experience in integrating needs assessments, estimates costs, plans
projects, and plans implementation, operation, and maintenance of
products deployment for upgrade of networks.
. Proficient in responding to and implemented client requests and
notified them of network problems and the impact on customers
business.
. Experience in virtual machines using VWware, specifically ESXi and
VSphere.
. Implemented Security Policy and Risk Management.
. Documented proposals to address issues of security and identity
management.
TECHNICAL SKILLS
. Routing & Switching on Cisco Products, Point-to-Point Serial Link,
Frame-Relay
. Protocols: DNS, DHCP, NFS, NIS+, 2003-ADS, VPN, TCP/IP, RIP, OSPF,
IGRP, EIGRP, BGP, & NAT, Spanning Tree Protocol, ISL/802.1Q Trunking.
. LAN related: 802.3, 802.1d, VLANS, Cisco switches
. Cisco routers, CatOS, IOS and NxOS switches.
. Operating Systems: Win NT Server, Win Xp, Win 2003 Server, Win 2000
Server, Red Hat Linux, UNIX.
AT&T - Durham, NC
Aug 2008- Till today
Network Engineer
. Working as Tier2 network support and subject matter expert for various
clients to support and troubleshoot their Layer2 and Layer3 network
issues.
. Monitor and maintain customer networks globally with network
monitoring tools like Remedy and various networking tools like putty,
looking glass etc.
. Support and troubleshoot on layer2 protocols like Frame Relay, ATM,
MPLS, VPN, Leased Line and ISDN networks with layer3 protocols like
BGP, OSPF and EIGRP. Configuration of BGP using attributes, route-map,
prefix-list etc.
. Work on MPLS VPN networks for customer
. Providing support for the bugs that appear in the real production
world related to MPLS, BGP OSPF, Including Switching, provide design
solution to fix the bugs
. Provide Support and troubleshooting for Business VOIP clients.
. Troubleshoot connectivity issues from Circuit (T1, T3, OCX, Fractional
T1 and T3) continuity between Backbone and customer router to routing
problems.
. Working with Cisco TAC to troubleshoot hardware crashes and bug
related issues.
. Replace and configure routers, switches, Interface cards and upgrade
IOS.
. Working with different vendors and carriers like Verizon and Sprint to
troubleshoot and fix the circuit and routing issues.
. Configure Cisco 1700, 1800, 2600, 3600, 3700, 3800, 7200 Routers and
Cisco 1900, 2950, 3550, 6500 Catalyst Switches. Also configured and
installed CSU/DSU like Para dyne, Visual and US robotics modems
. Perform remote dial-up, telnet and revere telnet sessions into
customer's routers and switches to configure and debug hardware,
circuit and routing issues.
American Software Resource Jan 2008 - July 2008
Network Engineer
. American Software Resources plans businesses covering some of the
major IT business areas like resource Staffing Services, Software
Development, IT Infrastructure, Application Development, Software & IT
Services and System Integration Services.
. Responsibilities:
o Responsible for troubleshooting techniques and solving network
problems and validating layer 1, layer 2, and/or layer 3 network
connectivity.
o Configuring, troubleshooting and maintaining Cisco routers and
switches and designed network topologies.
o Configuring and Troubleshooting Routing issue for LAN/WAN
protocols such as EIGRP, OSPF, TCP/IP, and RIP.
o Responsible for determining network problem and issues and
documentation and tracking.
Space Application Center - India Jan 2005 - Nov 2007
Network Engineer
. SAC is one of the major centers of the Indian Space Research
Organization (ISRO). It is a unique center dealing with a wide variety
of themes from payload developments to societal applications. SAC is
responsible for realizing the applications-oriented programs of ISRO
in the areas of Satellite Communications and Remote Sensing.
. Identifying and determining network problem sources and resolving
configuration issues.
. Monitor elements, fault identification and management, performance
reporting, real-time performance tuning, and capacity planning and
analysis.
. Monitor and troubleshoot network and server issues by Cisco Works.
. Engaged equipment and service vendors to support operations.
. Delivered service level reporting to client on performance of vendors.
. Responded to and implemented client requests and notified them of
network problems and the impact on customers business
. Acts on client's behalf in handling network problems and changes.
. Designed and tested features for network compatibility.
. Integrates needs assessments, estimates costs, plans projects, and
plans implementation, operation, and maintenance of products
deployment for upgrade of networks.
. Identified, isolated, and resolved simple to complex network issues.
. Vendor Management (i.e. engaging 3rd party vendors to resolve network
issues.)
. Problem documentation and tracking.
. Change management and implementation of new devices.
Pramukhswami Computer Institute - V.V. Nagar, Gujarat, India 2003 - 2004
System Administrator
. Students admitted to PCI have the highest academic records and the
faculty is renowned for preparing successful professionals.
. Trained staff and customers in computer-system setup and operations.
. Gained experience in system operations and various types of hardware
and software.
. Installed various Operating Systems like Win NT Server, Win Xp, Win
2003 Server, Win 2000 Server, Red Hat Linux, UNIX etc.
. Designed and implemented a daily backup plan.
. Monitor physical operation of all equipment, including servers and
modem racks.
. Systems administrator for approximately 100 users.
. My role included the functionality of IT Manager, Desktop support,
Network Administrator, and Application support - desktops, laptops,
network applications, routers/switches
. Microsoft Workstation support and administration (Windows XP, 2000,
NT)
. DNS support and administration
CERTIFICATIONS
CCNP Certified Cisco ID: CSCO11366379 Expires on: 06, 2013
CCNA Certified Cisco ID: CSCO11366379 Expires on: 06, 2013
CCNA Security Cisco ID: CSCO11366379 Expires on: 10, 2014
EDUCATION
Sardar Patel University - V.V.Nagar, Gujarat, India 2000 - 2003
Bachelor of Science Computer; Courses included Computer Application,
Language, Programming, and Design.
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