Network Engineer

ABHISHEK PATEL

**** ******** ***** ***, ****, NC-27518

Phone. 267-***-****, Email. **************@*****.***

Network Engineer

A results-driven IT professional with extensive experience in the

engineering, administration and support of information systems. In-depth

expertise in the implementation, analysis, optimization, troubleshooting

and documentation of LAN/WAN network systems. Strong "hands on" technical

knowledge with MCSE, CCNA, CCNSE certifications. Proven ability to lead and

motivate project teams to ensure success. Track record for diagnosing

complex problems and consistently delivering effective solutions.

Advanced Skills And Knowledge Areas

. Experience on Cisco Enterprise Routers and Switches, Firewall (Cisco ASA,

Checkpoint), Load balancers, Proxy (Bluecoat)

. TCP/IP, UDP, ICMP, MPLS, DNS, DHCP, IP Subnetting, 802.1q, VLAN, QoS,

STP, RSTP, Virtualization, Active Directory, IDS/IPS protection

. Operating system Deployment and troubleshooting (Windows 2003/2008,

Windows 7/8, MAC OSX, Linux)

. Proficient with the networking concepts and technologies; Access Control

List (ACLs), TCP/IP, VLANs, Port channeling, Traffic Shaping, Priority

Queuing, IP Multicast and routing protocols

. SNMP and Network Management

. Expert knowledge of the OSI model and ability to apply it to real world

problem solving

Professional Experience / Training

IT Network Analyst

April 2013 Present

HCL America INC,Raleigh, NC (Contractor)

Client: Cigna Health Care, Raleigh, NC

April 2013 July 2013

Key Responsibilities:

. LAN/WAN administration

. Maintenance and administration on Network IP addressing scheme, VLAN,

Load balancers, Proxies, VPN

. Support on network infrastructure devices such as Routers, Switches,

Firewalls, Backup media, mobile devices

. Installation, troubleshooting, commissioning & decommissioning Avaya/

Cisco IP phones, Cabling

. Change Management Execution Support ?

. Emergency Onsite Support for High Priority issues

. Ensure adherence to processes and procedures ?

. Network Monitor and Security

Client: Chemtura Corporation, Middlebury, CT

July 2013 Dec.2013

Key Responsibilities:

. Windows 7 image deployment, Software Installation, Troubleshooting on

application

installation

. Backup and data recovery, Hardware replacement/upgrade, Mobile

device/Tablet setup

. Map the network drives and network printer setup

. TPM security

. Traveled on various sites to implement this project; Middlebury-CT, El

Dorado-AR,

West Lafayette- IN, Adrian-MI, Gastonia-NC

Network & Security Engineer Dec.

2009 Nov.2012

Elitecore Technologies, Ahmadabad, India

Envisioned as Platform for Innovators, it has grown to become a dynamic

technology company in IP-based technologies. It provides business critical

solutions for Telecommunications, Networks Security and Access Gateway.

Key Responsibilities:

. Tier 2 End-user/vendor support within SLA agreement

. Deployment, Maintenance & Troubleshooting on Cisco, Checkpoint,

Juniper,

Cyberoam, Citrix, Bluecoat, F5 equipment

. Troubleshooting end to end network and application connectivity

authentication,

authorization and accounting (AAA)

. Troubleshooting on various trunking / routing protocols

. Implementation of network security plan with established personal &

outside vendors

. SSL VPN, IPSec VPN tunnels troubleshooting on different network

equipments

. Conducting Network risk assessment and network troubleshooting, policy

audit and maintenance on network security elements

. TCP/IP packet analysis using Wireshark or raw packet captures using

tcpdump

. Conducting various technical training on routine issues like MPLS, IPSec

VPN, Firewall Rules, ACLs, NAT

Network Enterprise Administrator Training March 2009 July

2009

Zoom Technologies, Hyderabad, India

Zoom Technologies is a pioneering leader in network and security solutions.

For well over a decade, they have designed and built avant-grade secure

networks for hundred of clients. Zoom is the first to set up an IPsec VPN

in India, the first to set up a Linux based WAN, the first to set up a 24/7

antivirus and malware support centre in India.

Training Courses:

. MCITP 2008

. MS Exchange

. RHCE Linux

Network Support Administrator December 2005 November

2008

Copland Community College, Wembley, Middlesex

UK based Copland Community College is a governing college supporting by

British Government. World-class education infrastructure with a total

capacity of 800 workstations. I determine the exact nature of problems

(1st, 2nd line support). Provided support to over 900 students and 200

staff in the campus.

Key Responsibilities:

. General Installation and maintenance tasks such as cabling, racking-

stacking of

network devices, hardware installation.

. Worked with Management and third party hardware/software vendors to

ensure equipment and software effective solutions are best to meet the

requirements.

. Identifies, researches and resolves technical problems

Academic / Professional Development

. CCNA Security

June 2013

. CCNA

March 2013

. Cyberoam Certified Network & Security Expert (CCNSE)

February 2012

. Microsoft Certified IT Professional (MCITP)

September 2009

. P G Diploma in Information System

October 2003 October 2005

Jupiter Information Technology, London, UK

. Bachelor of Computer Application

June 2000 April 2003

Sardar Patel University, Gujarat, India

Internships:

- Worked on 'Cosmic Voyage' Project for South Asian Community children who

were awarded with 'British Educational Communications & Technology Agency

award on 'INNOVATION & CHANGE' category' 2005.

- Developed 'Medical Informatics Help' application during last year college

study

Interpersonal

- Possess excellent communication skills in English language, both verbal

and written.

- Possess strong interpersonal and presentation skills.

- Ability to perform as a team member as well as individually.

- Fast learning ability.

- Self-motivated and initiative.

VOLUNTEER HISTORY

BAPS Charities, 2000-2013, Relief Volunteer/ IT Worker

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