Customer Service Sales

Megan Mi reles

San Jose, Ca

408-***-****

P rofile:

Dedicated, hard working, and creative team player with progressive experience and a positive,

p rofessional attitude that is always commit ted to strive for excellence.

Professional Experience

SCVCS I nc. San Jose, CA May 2011- June 2013

Shift Manager

• Handled and overviewed sales

• Inventory-count and maintenance

• Supervision of 6 staff and 8 volunteers;

• Opening/Closing procedures

• Product Knowledge

• Trained new staff

• Opening and closing of shift balances

• Buyer

• Conflict resolution

• Costumer Service

• Scheduling appointments

European Wax Center Mountain View, CA June 2012- Ma rch 2013

Guest Service

• Managing f low of guests

• Appointment Management

• Sales and outside promotion

• Checking guest in/out

• Product Knowledge

• Conflict resolution

• Responsible for store appearance

• Answered phones

• Customer Service

• Open/Close of store

• Shift opening and closing balances

Abercrombie San Jose Valley Fair Jan 2009-July2009

Model

• Customer service

• Responsible for store appearance

• Product Knowledge

• Handled Cash register

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