Julio Cesar Chapa Bueno
ADVISOR
Las Vegas, NV
*********@*****.*** - 956-***-****
Talented individual effective at multi-tasking and balancing customer needs and making top
sales. Able to delegate directions and lead by example. Understands what is best for the
company. Builds loyalty and long-term relationships with customers and co-workers. While
consistently reaching sales goals. My salary is open
WORK EXPERIENCE
SERVICE ADVISOR
BERT OGDEN MOTORS - October 2013 to December 2013
Handled warranty claims, managed approvals for work performed. Relayed information from customer to
mechanic and mechanic to customer. Managed appointments and scheduled
work for mechanics. Generated estimates for customers. Increased customer satisfaction and increased
returned Customer Satisfaction Survey.
TELLER
WELLS FARGO - April 2013 to July 2013
Introduce customers to new products and services, and generate leads for other members of the sales team
to close. Greet customers and engage customers to learn about their
financial needs. Processed transactions with no mistakes through patience, attention to detail, and the ability
to follow procedures. Responsible for maintaining and balancing a
cash drawer.
HAIR STYLIST
RUMOR BEAUTY SALON - October 2012 to July 2013
Managed daily operations. Made appointments and increased daily walk-in traffic. Insured
proper handling of money. Kept overhead low and increased monthly revenue. Kept record of supplies and
ordered as need. Organized continuing education for me and for employees
EDUCATION
DIPLOMA in Hostility and Tourism
VALLEY HIGH SCHOOL - Las Vegas, NV
2003 to 2007
ADDITIONAL INFORMATION
SKILLS & ABILITIES • Microsoft Word, Excel, Spread Sheet, Power Point
• Spanish
• Customer Service
• Customer Conflict Resolution
• CPR Certified
• Office Skills, Fax, Phone, Copier, Printer