Customer Service Sales

Dana Jaeschke

*********@************.***

312-***-****

OBJECTIVE

The position I seek should present various challenges and opportunities for

growth.

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EDUCATION

Cosmetology & Spa Institute, Crystal Lake, IL

Cosmetology Certification

Graduation Date: August 2009

Lakes Community High School

Lake Villa, IL 60046

Graduation date: 2007

GPA 3.0

PROFESSIONAL SKILLS

-Microsoft Office -Communication Skills -Filing/Editing

-Networking

-Typing (60+ wpm) -Customer Service Skills -Office

Procedures -Sales & Marketing

-Time Management -Organizational Skills -Data Entry

-Budgeting

EMPLOYMENT HISTORY

The Chicago Sun-Times

Chicago, Il

October 2012-Present

Integrated Media Account Executive

. Experienced in web and mobile sales--Utilizing Sun-Times Media's many

web & mobile platforms including traditional, mobile and tablet

versions of our weekly & daily newspapers.

. Used sales programs effectively

. Responsible for generating revenue in a local sales territory through

effective account management and new account development.

. Developed relationships with business owners and account professionals

. Work with local advertisers to generate response and increase

awareness using traditional print and cutting edge digital media

products.

The Advertiser Network November

2010-August 2012

Antioch, IL

Advertising Account Executive

. Creatively worked with accounts to improve and build the most

effective ads in order to receive the most productivity possible for

their business

. Created customer relationships by working with budgets and taking care

of current needs and wants.

. Executed cold calls over the phone and in person on a daily basis

Showed responsibility by following instructions and making decisions

with no supervision

. Met daily, weekly, and monthly goals since being employed

. Produced targeted promotions in order to build effective business as

well as generate extra revenue

. Worked with multiple departments to complete a variety of projects and

daily tasks

. Developed ability to work in a fast-paced atmosphere

. Resolved customer needs and wants on as-needed basis

4Kids Child Care Center

Teacher Assistant and Transportation Provider

Grayslake, IL

. Executed lesson plans on a daily basis to provide a safe and fun

environment for children

. Assisted head teacher with all tasks and duties involving inside and

outside classroom activities

. Built team working skills for the children on a daily basis by

bringing them together as a class

. Displayed leadership by showing the kids to be neat, organized,

respectful and courteous

. Brought new and creative ideas for the organization in daily and

weekly meetings

. Provided safe transportation for the children that needed assistance

getting to and from school

Lawn Doctor

Inside/Outside Sales

Lake Villa, IL

. Sold lawn care packages to new and existing customers

. Practiced customer service skills by making sure all customers'

expectations were met

. Completed decision making independently on a daily basis

. Effectively developed telephone communication skills

. Developed great relationships with management, co-workers, & by

showing responsibility and honesty

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