Customer Service Sales
Resume:
A drian Quan-Vie
** * ******* ****, ******* City, TN, 37601
******.*****@*****.***
Objective
Aspire to serve my community by working with an entity whereby I may utilize my
education, knowledge and experience to promote growth and productivity.
Skills
P roficient M icrosoft Office Suite 2007 & 2010 Lexis Nexus
Customer Service A bility to plan, organize and schedule activities
Basic Accounting E xcellent public speaking
E xcellent in subject knowledge skill G reat subject knowledge skills
Medical Terminology E xcellent listening and reading skills
Smart draw Knowledge of Technology used in the
L aw Office
Legal Research and Writing E xcellent time management and
negotiation
Smart Draw A bility to prioritize and learn quickly
Knowledge of personnel practices E xcellent human relations skills
Achievements/Relevant Course Work
Career Readiness Certificate
E mployee of the Month (Brock, Home Depot)
Teamwork (Brock)
Leadership Skills (Brock)
Legal Research Writing I
Law Office Technology
Recipient of Academic Honors (ITT Tech)
Professional Work Experience
Lowes- Johnson City, TN, Ma rch 2013- Present
Assist customer with finding the r ight tools that they need for they projects
S killed at working with power tools
Showing the customers demonstrations on how to use power tools or get their projects
done
A ddeco/Staffmark- Johnson City, TN, September 2012- January 2013
Assembly Worker
Assisted on an assembly line with making of water heaters
Skilled at operating hand power tools
Advance Call Center (A.C.T.) Johnson City, TN, February 2012- September 2012
Sales and Care Agent
Assist customers with AT&T products and questions
Explained customer bills
Upsold AT&T products to existing customers
Met sales goals weekly
Able to listen, define, wri te, explain and interpret ideas and policies
Wal-Ma rt- Kingsport, TN, February 2011- February 2012
Receiving Associate/ Customer Service Representative
S tock shelves with new products Answer customer questions about products
Excellent reasoning abilities Abili ty to inform and consult with both staff and
customers
Good sense of timing A bility to recognize problems
Skilled at operating, monitoring equipment’s
Toys-R- Us, Johnson City, TN, October 2009- December 2010
C ustomer Service Representative
S tocked shelves
Loaded and unloaded merchandises from t rucks
Skilled at mentoring and selling
Aided customers with product information
Communicated with customers about questions and product information
Brock (Eastman), Kingsport, TN, August 2006- April 2009
U tility Worker/ Office Professional
Carpenter Helper Aided in the cleanup of oil spills
Excellent interpersonal skills Ability to work very long and odd hours
Excellent interpersonal skills Knowledge of human relations
Aided with quality work in the office Trained and develop staff
Work well as a team member Perform routine office work using basic clerical skills
Exercise proper telephone protocol
Home Depot, Johnson City, TN, October 2005- July 2006
Customer Services Representative
A bility to handle money correctly
Excellent t roubleshooting and sorting skills
Education
I T T Technical I nstitute- Johnson City, TN- December 2013-{Expected graduation
2015}
Associate of Applied Science- Business Management
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