Darryl L. Ball
PO Box ****
Ft. Lauderdale, FL **310-8224
Email: *************@*****.***
Software QA Analyst (Manual and Automated Testing)
Dynamic and energetic Software QA Analyst/ Tester with over 10 years experience in systems
administration, product development and testing, network management/administration and installation.
Open-minded leader recognized for creative thinking and effective problem solving. Outstanding
relationship-building skills with vendors, customers and team members. International technical
experience in multi-cultural environments.
Professional/Technical Skills
Operating Systems: Linux, Windows XP, 7 and 8 and many Legacy Operating Systems
Server Systems: Windows Server 2012, HyperV, Vmware, Windows 7 Administration
Servers/Routers/Switches: HP/Compaq, Linksys
Networks: Ethernet, Broadband, FDDI
Applications: Word, Excel, Access, Outlook, Adobe Products
Languages: C/C++, HTML, Assembler & Macro, Compilers and SQL
Accomplishments/Achievements
Developed and implemented products and solutions in the network management arena with sales
which exceeded $10,000,000
Developed and implemented applications/products for commercial use which improved
operational effectiveness by 35%
Developed policies and packages for Telecordia Compliance
Team Award for Best Network Management Software
Work History
McKenzie Financial, Inc. Fort Lauderdale, Fla. 2009-2013
Customer Service Representative
Developed and implemented tools for calculating default rates and delinquency dates
Developed web page for client look-up and deep search methodology
Softwareyourway.com Coral Springs, Fla. 2008-2009
Sr. Software Engineer
Developed, designed and implemented web pages and testing
Provided customer service and system installation
Fox/Titan International West Palm Beach, Fla. 2001-2007
Account Manager
Developed management system and the process to implement upgrades
Trained account personnel on installation and system upgrades
TCS/Convergent Networks 1999-2001
Sunrise, Fla.
Sr. Software Engineer
Designed Corporate Packaging Methodology, Testing and Documentation
Designed Corporate Code Management System
Co-Designed Corporate Network Management Architecture
Designed Unified Messaging Transport System
ProSource Distribution Services Coral Gables, Fla. 1996-1999
Sr. Software Engineer
Designed and implemented database tools for reporting, inventory
Maintained an electronic ordering system and an inventory system
Designed and implemented Network and Software Testing Environment
Interealty Corporation & HP/Compaq/Digital Equipment Corporation
Network Management Software Engineer
Embedded/Firmware Software Engineer
Embedded/Firmware Engineer
Associate Diagnostic/QA Engineer
Electronic Technician
Education
New Horizons Computer Learning Center Ft. Lauderdale, FL 2013
Certificates: W indows Server 2012, HyperV, Vmware, Windows 7 Administration, Network +
Penneco Institute of Electronic Technology Bristol, PA
Diploma
Awards & Recognitions
Team Award for Best Network Management Software
• 3+ years of experience in software testing, including planning, scripting and execution