Project Management Manager
Resume:
Lawrence Witham, MBA, PMP
**W*** Steeple Circle, Campton Hills, IL 60124
*****@******.***
PROFESSIONAL SUMMARY
IT Project Management Leader... Successfully managing large complex
projects as well as developing, implementing, and improving IT and project
management processes. Expertise in communicating with both end users and
technical resources, and optimizing costs to enhance the bottom line.
PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS
Chelar Corporation, Campton Hills, IL
2011 - Present
IT Organizational Project Management Consultant
Providing clients with PM management, program management and portfolio
management. Also offering organizational PM capability assessment and
roadmaps for PM process improvement.
Assignment: Cadence Health - Provided management on multiple IT
infrastructure projects. Assessed the current process for acquisition
integration and facilities build out and implemented process improvements.
. Managed the RFP process IT Vendors to build out new infrastructure
. IT Vendor Management
. Improved communication between IT Infrastructure groups, IT Support
and IT Application groups to improve project delivery.
. Improved communications with end users and clinicians and improved
customer satisfaction.
DAUGHERTY BUSINESS SOLUTIONS, Oak Brook, IL
2011 - 2012
Manager Consultant
Providing clients with project management consulting, Also offering PM
process improvement.
Assignment: Walgreens - Provided management on multiple projects. Reviewed
the release management defect fixing process and implemented process
improvements.
. Simplified and improved the defect selection and tracking process.
. Improved defect fix reporting process
. Implemented time tracking on defect fixes to improve future
estimating.
COVENTRY HEALTHCARE, Downers Grove, IL 2005 - 2011
$13 billion diversified national managed healthcare company based in
Bethesda, Maryland, operating health plans, insurance companies, network
rental and workers' compensation services companies. Acquired First Health
in 2005.
IT PMO Manager
Responsible for development and on going improvement of project management
processes and tools for IT infrastructure, as well as training, development
and coaching of Project Managers. Staff of eight.
. Established Project Management Office (PMO) to allow the company to
execute projects efficiently.
. Oversight for RFP process and IT vendor management for large projects.
. Led consolidation of an acquired data centers, driving the project to
completion saving $100,000 a month in hosting fees.
. Led the insourcing of the Worker's Compensation system, saving more than
$10 million in outside service fees.
. Effectively designed curriculum and presented classes on project
management to prepare staff PM's for PMP certification.
. Significantly contributed to the taskforce creating the Coventry
Iterative Process for Project Management (Agile).
FIRST HEALTH, Downers Grove IL 2002 - 2005
$6 billion full-service national health benefits company serving large,
national employers and payers. Acquired CNA Mail Handlers Benefit Plan in
2002.
Project Manager
. Managed million dollar program and sub projects developing provider
contract imaging and workflow system.
. Managed the design and development of an internal computer request system
reducing work flow from 30 days to one week.
. Negotiated with IT vendors for contract developers and managed vendor
relationships.
CNA INSURANCE, Chicago IL 2002
CNA founded in 1897, is the country's seventh largest commercial insurance
writer and the 13th largest property and casualty company.
IT Manager, Mail Handlers Benefit Plan
Responsible for a cross functional team of developers, business analysts
and testers, as well as oversight for software and web development.
. Developed a web-based portal for plan members improving customer service
and response time.
WITHAM CONSULTING, LLC, Minneapolis, MN 1999 - 2002
Independent consultant focused on IT strategic planning and process
improvement for IT software development and project management.
Founder
Assignments included:
. Successfully partnered with Internet startups and mid-sized rapid growth
companies to provide assistance in improving their technology strategy,
taking advantage of e-commerce and B2B solutions.
. Assisted clients with RFP process and vendor management.
MAGENIC TECHNOLOGIES, Minneapolis, MN 1997 - 1999
National consulting organization recognized as the premier Microsoft
application development consulting organization in a five state region.
Director of Consulting Services
Responsible for business development, large engagements, communicating with
sales and recruitment teams, and best practices for consulting assignments
and project management.
. Trained and certified more than 80% of consultants as MCSD or MCSE,
augmenting the company's resources from 20 to more than 100 consultants
within 24 months.
MICROSOFT CONSULTING SERVICES, Minneapolis, MN 1993 - 1997
Regional consulting service of Microsoft.
Managing Consultant
Responsible for P&L, business development and oversight of consultants.
. Sold $10 million consulting contract to national tire manufacturer.
Worked with IT vendors to subcontract services.
CNA INSURANCE, Chicago, IL 1987 - 1993
Project Lead, Healthcare
ADVANCED SYSTEMS APPLICATIONS (ASA) ? Bloomingdale, IL 1984 - 1987
Healthcare Claims Processing Software Developer,
Management Data Communications (MDC) ? Rosemont, IL 1981 - 1984
Medicare Claims Processing Software Developer
EDUCATION
UNIVERSITY OF PHOENIX, Phoenix, AZ
MBA, Technology Management 2004
INDIANA STATE UNIVERSITY, Terre Haute, IN
B.S, Liberal Arts, with Concentration in Philosophy and Psychology 1977
Graduated cum laude
NORTHERN ILLINOIS UNIVERSITY, DeKalb, IL
Postgraduate Coursework in Computer Science 1984
OTHER EXPERIENCE, AFFILIATIONS AND CERTIFICATIONS
Project Management Institute (PMI)
Project Management Professional (PMP) Certification 2004
PMI Leadership Institute Masters Class 2010
Microsoft Certified Professional 2000
HIAA Certification A, B, and C 1990
Member, Project Management Institute (PMI)
Virtual Community Leader, PMI Organizational Project Management Community
of Practice
Past Executive Board Member, PMI Chicago Land Chapter
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