Travel Consultant
Resume:
Kashif H. Jaffery
Matawan, NJ 07747
*.*********@*****.***
OBJECTIVE
Looking forward to a making a significant contribution with an ambitious travel agency that offers a genuine opportunity for progression.
AREAS OF EXPERTISE
Segment status changing, geographical coding, airports, airlines, fare quotes, flight availability,
flight service information, service class, hotel booking (Room Master),car booking (Car Master),
itinerary pricing, queues, rules, seat assignments, seat maps, fare storage, tariff displays, and
ticketing/e-ticketing procedures. Strong travel coordination skills. Experience of marketing local and worldwide travel destinations. Able to develop relationships with suppliers to obtain cost effective prices.
CAREER EXPERIENCE
American Express, New York
Virtual Travel Consultant (2012-2013)
Strong consultative selling skills and the ability to listen to the customers’ needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
Creating memorable travel experiences for our customers by booking leisure and corporate travel with a key focus in domestic and international destination air, car and hotel travel arrangements
Creating innovative ways to resolve customers’ issues or concerns to win their loyalty and travel spend.
Travel 15 Ltd. New Jersey
Senior Travel Consultant (2011-2012, Temporary)
Developed and executed international and state corporate travels and meetings plans joint venture with client.
Key focus on the client maintenance, satisfactions, result design and industry development.
Help clients in getting passports and visa from different countries.
Train clients on how to keep and revise their individual travel databases.
Quality manage and ticketing.
Managed airline reservation for corporate clients.
Accountable for replying incoming telephone contacts while maintaining first-rate service levels.
Provide information regarding rates of exchange or import duties.
Monitor travel budgets, negotiate supplier contracts.
Travel Treat Inc, New York
Senior Travel Consultant (2007-2010)
Developed and executed international and state corporate travels and meetings plans in joint venture with client.
Key focus on the client maintenance, satisfactions, result design and industry development.
International booking
Help clients in getting passports and visa from different countries.
Train clients on how to keep and revise their individual travel databases.
Quality manage and ticketing.
Managed airline reservation for celebrity corporate clients.
Accountable for replying incoming telephone contacts while maintaining first-rate service levels.
Provide information regarding rates of exchange or import duties.
Monitor travel budgets, negotiate supplier contracts.
Organize files through utilization of Sabre, including building airline reservations, making profiles, attending earnings, and meeting each deadlines.
Cyber International Inc, New York
Senior Travel Consultant (2004-2007)
Developed and executed international and state corporate travels and meetings plans in joint venture with client.
Key focus on the client maintenance, satisfactions, result design and industry development
Help clients in getting passports and visa from different countries.
Train clients on how to keep and revise their individual travel databases.
Quality manage and ticketing.
Managed airline reservation for corporate clients.
Accountable for replying incoming telephone contacts while maintaining first-rate service levels.
Experience with an onsite meeting plan for different corporate customers.
Provide information regarding rates of exchange or import duties.
Monitor travel budgets, negotiate supplier contracts.
Organize files through utilization of Sabre and Amadeus, including building airline reservations, making profiles, attending earnings, and meeting each deadlines.
ABS Travel Inc, New York
Senior Travel Counselor (1996-2004)
Developed and executed international and state corporate travels and meetings plans in joint venture with client.
Key focus on the client maintenance, satisfactions, result design and industry development
Help clients in getting passports and visa from different countries.
Train clients on how to keep and revise their individual travel databases.
Quality manage and ticketing.
Managed airline reservation for corporate clients.
Provide information regarding rates of exchange or import duties.
Accountable for replying incoming telephone contacts while maintaining first-rate service levels.
Monitor travel budgets, negotiate supplier contracts.
Organize files through utilization of Sabre, including building airline reservations, making profiles, attending earnings, and meeting each deadlines.
ACADEMIC QUALIFICATIONS
John Bowne High School (1994-1998)
REFERENCES
Available Upon Request
Contact this candidate