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Customer Service Insurance

Location:
Forked River, NJ
Posted:
January 04, 2014

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Resume:

Lida Kienle, ACLS

*** ******* ******

Beachwood, NJ 08722

Phone: 732-***-****(C) or

732-***-**** (H)

acby6x@r.postjobfree.com

OBJECTIVE: A position in which I can apply my insurance experiences and

can be used to their fullest potential

SKILLS AND QUALIFICATIONS:

* Knowledge of Windows NT, Microsoft Outlook, Excel Spreadsheets and

Word

* Excellent data entry skills (approx. 50+wpm)

* Experienced in Property and Casualty, including auto, homeowner,

boat and Worker's Compensation insurance benefits, claims and

underwriting

* Skilled investigator with experience in uncovering fraudulent claims

* CPT/ICD-9 Codes

* Arbitration

PROFESSIONAL EXPERIENCE:

CLAIMS and UNDERWRITING

. Running Driver history and additional household member reports

. Reviewed policies to determine coverage

. Wrote Workmen's Compensation policies, auto, homeowners and

Commercial auto polices

. Established proper and accurate reserves

. Skillfully and cost-effectively processed First and Third Party auto

claims, HO's, Marine, and Workmen's Compensation claims

. Investigated and uncovered fraudulent claims

. Negotiated settlements with claimants, attorneys, brokers, carriers

& TPA's

. Conducted Investigations regarding liability issues under NY

Regulation 64

. Assisted co-workers in challenging claims

. Trained new hires

. Requested documentation from TPA's for contracts In handling claims

. Receptionist

. Taking First Reports & Assisting where needed

. Auditing and payment of medical bills (PIP)

. Assisted in preparation of setting up IME's for PIP claims

. Excellent Customer Service skills

. Strong attention to details

. Excellent verbal and written skills

. Excellent data entry skills

EMPLOYMENT HISTORY:

Underwriter / Office Manager, Nanda Insurance Agency,

October 2013 - Present

Eligibility Analyst, ReNewJerseyStronger (HUD), June 2013

- September 2013

. Marketing Specialist, Farmers Insurance, January 2013 -

September 2013

. Third Party Auto Claims Examiner, Cure Insurance, March 2012-

April, 2012

. Out of State Medical Claims Examiner, Horizon BC, January, 2011 -

February, 2011 (Temp)

. Compliance Analyst, Headway Corp., 10/2009 - 11/2009

. Third Party Auto Claims Examiner, American Transit, December, 2004 -

March, 2009

EDUCATION:

Testeachers, 2013, Life License

Atlantic School of Insurance, 2012, Property & Casually License (NJ & NY)

American Educational Institute. 2012, ACLS Designation



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