Manager Supervisor

Calvin Edwards

Field Representative/Interim Office Manager - Birmingham American Federation of

Teachers

Birmingham, AL

***********@*******.*** - 205-***-****

WORK EXPERIENCE

Field Representative/Interim Office Manager

Birmingham American Federation of Teachers - Birmingham, AL - December 2011 to Present

1900 20th Ave South Birmingham, AL 35209 United States 12/2011 - Present Hours per week: 40

Field Representative/Interim Office Manager

Supervisor: Richard Franklin 205-***-****)

Okay to contact this Supervisor: Yes

I went to schools and met with teachers to explain the benefits of becoming a union member. If they were

members I would give them out new information about what is going on in the organization and if they were

not I would give them information on how to become a member. I would also help members file grievances

and sit in on meetings with them to come up with a solution. I have been interim office manager and in this

position I did correspondence to members and handled the bookkeeping through quick-books when I was not

in schools. I answered phones and handled the situation if I could if I could not I would route them to the proper

department. I interviewed members to secure needed technical information and obtain and clarify relevant

facts involving benefit problems related to the insurance and retirement. I had to explain legal provisions,

policies and regulations involving different criteria for benefits. I had to respond to specific procedural and

technical inquiries from members and potential members. I had to make phone call to get pertinent information

from members about different programs that are beneficial to them. I had to continuously explain different

laws and regulations instituted by the state of Alabama that could affect members and potential members.

I had to interpret state laws and regulations covering benefits concerning teachers seeking retirement, and

retirees seeking different information. I have to explain legal provisions, regulations and information to the

general public and provide assistance to the public on rights, benefits under a body of law. I had to use

databases in order to answer customer questions and perform follow-up action on customer/client accounts.

I operated a personal computer daily as a part of the job. I had to use different applications such as: Word,

Excel, PowerPoint, Publisher, and Access to put the information into readily accessible files and documents

that could be used for information purposes. I would use the information that was gained to create, edit,

print, retrieve, and manipulate files. I researched issues and make sound decisions within the parameters

of guidelines that fall within the parameters outlined by the Birmingham American Federation of Teachers. I

had to listen to information provided by individuals and identify the nature and purpose of the inquiry. I would

listen to information provided by individuals and identify the nature and purpose of an inquiry by extracting

relevant facts necessary to solve problems. I developed facts necessary to solve problems through probing and

questioning individuals. Worked successfully in position with tight deadlines and deadline that were constantly

changing to ensure the greatest outcome of the project. I would sometime have to realign my priorities because

of the changing priorities and time-frames. I managed and organized large amounts of information such as

work in bookkeeping, payroll, and legal information. I had to frequently make adjustments in procedures due

to changing laws, regulations and written guidelines.

Sales Associate/Cashier

Polo Ralph Lauren - Leeds, AL - September 2010 to February 2012

6200 Grand River Blvd E Leeds, AL 35094 United States 09/2010 - 02/2012 Salary: 10.00 USD Per Hour

Hours per week: 20

Sales Associate/Cashier

Supervisor: Matthew Wren 205-***-****)

Okay to contact this Supervisor: Yes

My Primary duties were to assist customers on the sales floor and assist them with finding merchandise. I

also worked the cash register area and helped train some on the new employees on different aspects of the

store functions. I also acted as an assistant manager on certain days. I handled individual that were irate,

uncooperative, in a calm and professional manner. I handled sensitive information with care from customers

with many diverse backgrounds. I had deal with constantly changing priorities and time-frames.

School Bus Driver/Pump Operator

Birmingham Board of Education - Birmingham, AL - October 2006 to January 2012

2015 Park Place Birmingham, AL 35203 United States 10/2006 - 01/2012 Salary: 26,000.00 USD Per Year

Hours per week: 40

School Bus Driver/Pump Operator

Supervisor: Stephen Holt 205-***-****)

Okay to contact this Supervisor: Yes

My primary duties were to driver a school bus and pick up and deliver students to their proper location. I

made sure to do this in a safe manner, following all the rule and regulation for transporting students safely.

Sometimes I would have to deal with irate parents because of incident that have taken place on the bus. I

was also in charge of making sure the buses was full of fuel and made sure that all paperwork was filled out

dealing with the fuel.

Facilities Operations Manager

Birmingham Board of Education - Birmingham, AL - July 2008 to October 2009

2135 Jefferson Avenue S.W. Birmingham, AL 35211 United States 07/2008 - 10/2009 Hours per week: 30

Facilities Operations Manager

Supervisor: Michael Wesley Sr 205-***-****)

Okay to contact this Supervisor: Yes

I was the overseer of many functions in the church from events setup, maintenance, custodial staff, and security

functions. I was responsible for making sure the church was ready for different events and made sure that

the church crew locked up the church at the end of the day. Kept records of when annual inspections were

to be performed on the different systems in the church. Met with the custodial staff to make sure that they

were not encountering anything that should be brought to my attention. I did order for the church and made

sure that all departments had what they needed to perform the job. I also responded to specific technical and

procedural inquiries.

Parts Sales Manager

AutoZone - Birmingham, AL - February 2006 to October 2006

724 3rd Avenue West Birmingham, AL 35210 United States 02/2006 - 10/2006 Salary: 13.00 USD Per Hour

Hours per week: 40

Parts Sales Manager

Supervisor: Eric Jones 205-***-****)

Okay to contact this Supervisor: Yes

Develops effective and attainable work programs. Coordinates fleet and facility maintenance programs.

Manages and directs the operations of supervisors and their assigned workers. Supervises shop operations

include a variety of scheduled equipment set-up activities, preventive and routine maintenance activities.

Develops and promotes effective work programs. Manages and directs work programs for the maintenance

of buildings, plumbing systems, electrical systems, computer networks, alarm systems, landscaping and

parking areas. Prepares budgets and work scopes for contracted maintenance activities. Manages equipment

maintenance requests. Identifies and pursues opportunities to optimize effectiveness. Manages the accounts

payable function of the parts and equipment procurement process. Is responsible for the identification and

management. Develops and administers management reporting systems. Prepares and presents information

concerning operational effectiveness and service levels to upper management, elected officials and the media.

I had to prioritize to get things done in tight deadlines and timeframes that were never constant.

Night Auditor/ Night Manager on Duty

Hampton Inn - Homewood, AL - December 2005 to August 2006

30 State Farm Parkway Homewood, AL 35209 United States 12/2005 - 08/2006 Salary: 12.00 USD Per Hour

Hours per week: 40

Night Auditor/ Night Manager on Duty

Supervisor: Frederick Brown 205-***-****)

Okay to contact this Supervisor: Yes

Performed all aspects of hotel accounting, including accounts payable, and reconciliation. I made sure all of

the money was accounted for and matched the records in the system. I counseled and wrote up employees

for transactions that were not entered in the system correctly. I prepared the end of day statement for the

manager's review before sending it to corporate for their review. I had to interpret and apply policies and

procedures in order to make sure information came out correctly. I had to make concise decisions when faced

by problem that were usually handled by the general manager. I also had to handle customers that may

otherwise become irate in a calm, professional manner.

Executive Assistant to the regional VP/Assistant Manager

Fifteen Assets Management - Birmingham, AL - April 2005 to January 2006

700 Aspen Drive Birmingham, AL 35209 United States 04/2005 - 01/2006 Salary: 14.00 USD Per Hour Hours

per week: 40

Executive Assistant to the regional VP/Assistant Manager

Supervisor: Sheryl Spradlin 205-***-****)

Okay to contact this Supervisor: Yes

I was the executive assistant and assistant manager for the regional vice president. I was responsible for

handling resident issues and making sure they were fixed in a timely manner. I was also responsible for

collections of late rent, worked with residents on ways to come current with their rent and had to go to court on

evictions. I planned new ways to bring prospective resident onto the property to boost occupancy. Assisted the

regional VP with planning the budget for the next fiscal year. Worked with vendor to ensure a timely payment on

invoices and make sure that work was performed up to standard. I had to respond to procedural and technical

information when handling sensitive information and documents belonging to residents and office staff. I had to

provide immediate assistance to customers, by answering and analyzing questions by the customers. I would

also make follow-up to ensure that the information was correctly entered in the computer. I had to handle

large volumes of vendor invoices making sure they were organized and matched the purchase order so the

vendor could be paid.

Technician in Surgery

HealthSouth - Birmingham, AL - March 2004 to April 2005

1201 11th Ave. South Birmingham, AL 35205 United States 03/2004 - 04/2005 Salary: 10.00 USD Per Hour

Hours per week: 45

Technician in Surgery

Initiated the paperwork for the doctors and nurses. Made sure that everything was in the room for the next

surgery. Talked with the patient to make sure that they were doing fine and ready for the procedure. I had to

review documents, data, records and other material and be able to identify missing information and determine

the appropriate paperwork and/or action that needed to be taken.

Hotel General Manager

USA Economy Lodge - Birmingham, AL - March 2003 to July 2004

400 Beacon Parkway Birmingham, AL 35209 United States 03/2003 - 07/2004 Salary: 30,000.00 USD Per

Year Hours per week: 45

Hotel General Manager

Managed all aspects of hotel accounting, including accounts payable, balance sheet and the manager's report

for discrepancies. Went to the bank on deposits and to change cash. Made sure staff were cleaning rooms

correctly and was in charge of all aspects of hiring and firing. Reported any finding to the Regional Manager. I

had to elicit information, using tact and diplomacy. I applied and interpreted procedure and policies. I used the

computer to retrieve information and initiate paperwork dealing with workers' compensation, unemployment. I

managed and organized large volumes of claims related to work. I had to meet time sensitive time-frames. I

managed and organized a large volume of complex technical/administrative work such as personnel, payroll,

accounting, financial. I had to ensure I-9, W-2, Time, and HR Paperwork was done and submitted correctly.

Robotics Operator/Trainer

Honda Manufacturing of Alabama - Lincoln, AL - January 2001 to May 2003

1800 Honda Drive Lincoln, AL 35096 United States 01/2001 - 05/2003 Salary: 26.25 USD Per Hour Hours

per week: 50

Robotics Operator/Trainer

Supervisor: Guy Belair 205-***-****)

Okay to contact this Supervisor: Yes

Trained new associated to spray base and clear coat onto the areas of the vehicles that the robots could not

spray. I also developed and made sure the program running on the robots were right and that the robots were

functioning correctly. I had to interpret and apply policies and procedures in order to make sure information

came out correctly. I had to make concise decisions when faced by problem that were usually handled by

the general manager. I also had to handle department heads that may otherwise become irate in a calm,

professional manner. I had to make sure the computer system was running the correct program for the robots

to spray the proper vehicle.

EDUCATION

Master's

Strayer University Birmingham - Birmingham, AL

March 2013

Bachelor's in Business Administration

Miles College Fairfield - Fairfield, AL

May 2007

MBA in Accounting

University of Phoenix Birmingham - Birmingham, AL

SKILLS

Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Publisher, Microsoft Access, Toolkit, Yardi

Voyager, Citrix, Membership Suites

Contact this candidate