Joshua Alicea
Health Service Administration
Brooklyn, NY
*****.******@**.***.*** - 347-***-****
Currently, I am a resent graduate from Long Island University with a Bachelors degree in Health Science with
a double minor in Biology and Psychology. I am involved with Kings brook Jewish Medical Center, where I
perform as an Intern in Medical Education Administration. As my enclosed resume indicates, I offer a solid
background of experiences in a variety of different fields as well as a strong dedication to my work. For the
past eight years, I have worked within the medical field at several detail and regulatory environments. Thus,
my experience helped me recognize how vital it is for any health organization to be dealing with that kind of
scrutiny. Some of the experience I can offer to your institution includes billing, inventory control, budgeting,
vendor management and various operational processes. In addition I can also offer my knowledge in medical
procedures, medical terminology and basic nursing practices etc. Through these experiences, I have gained
valuable work experience and team skills that I feel would be an asset to any organization.
About my personality, I can say I am persistent, energetic, reliable, and cooperative individual. I am very driven
and take pride in trying to be the best employee I can be. I am always on time to work, I am very resourceful
and always willing to learn new things to further enhance my knowledge and experience.
WORK EXPERIENCE
Administration Intern
Kings Brook Jewish Medical Center - Brooklyn, NY - February 2013 to Present
Managed the development of projects at the Medical Education Department
• Delegated specific tasks to appropriate departments
• Supervised the completion of delegated task
• Scheduled regular visits from Facilities Services, Building Services and IT Department
• Proctored and Correction of exams for medical students
• Analyzed, reviewed and correct daily attendance
• Prepared student Folders, Reviewed Documents
• Provided General Guidance of students
• Assisted at First day Orientations, Programs, etc.
• Coordinated staff meetings and Planning of events
• Provided daily office tasks, Print/Scan/Fax/File, etc
Patient Service Associate
Lutheran Medical Center - Brooklyn, NY - April 2008 to August 2012
• Promoted to the Billing department as a Patient Service Associate
• Coded data to produce and submit claim to insurance companies
• Reviewed and appealed unpaid or denied claims
• Worked with insurance company, health providers and patients to process and obtain payment
• Reviewed insurance referrals/authorizations and collaborated to assure proper reimbursement
• Secured all patient demographic and insurance information accordingly to hipaa stipulations
• Answered telephones, completed messages and transferred incoming calls appropriately
• Reviewed patient insurance coverage
• Prepared billing claims
• Reviewed billings claims to ensure information required by insurance companies
• Re-directed billing inquiries to appropriate Management to achieve effective prompt solutions
• Ensured and exceeded the submission of all outpatient billing claims daily quota
Ward Clerk
Lutheran Medical Center - Brooklyn, NY - June 2006 to April 2008
Greeted people at the counter, answered questions, directed visitors to patients' rooms and answered phones
• Created records on the computer for new patients, and regularly updated patient records from charts
• Recorded diagnoses and treatments on insurance forms and other medical forms and processing discharge
forms
• Transcribed physicians' orders from patient records
• Prepared requisition forms for laboratory tests, therapy, drugs and supplies
• Arranged for the transfer of patients within the unit or to other units
• Processed patient discharge forms
• Translated Spanish to English for Physician
• Compiled the daily census of patient
Volunteer Medical Assistant
Lutheran Medical Center - Brooklyn, NY - June 2005 to May 2006
• Interviewed patients to obtain medical information
• Made inventory and ordered materials, supplies and patient services
• Obtained patient’s vital signs
• Transported patients to operating room and recovery room
• Prepared examination room before and after physical checkup
• Collected specimen samples and submit them to the laboratory
Patient System Coordinator
American Access Care - New York, NY - June 2005 to May 2006
• Scheduled appointments
• Completed and mail bills, contracts, policies, invoices, or checks
• Collected, count, and disburse copayments money, do basic bookkeeping and complete banking transactions
• Troubleshoot problems involving office equipment, such as computer hardware and software
• Processed and prepare documents, such as business or government forms and expense reports
• Compiled, copy, sort, and file records of office activities, business transactions, and other activities
• Made travel arrangements for office personnel
Per-DM, O.R technician
American Access Care - New York, NY - June 2005 to May 2006
• Assisted in preparing operating rooms for surgery
• Responsible for having surgical instruments, sterile bandages and linens, needed fluids, and other equipment
ready for the operation.
• Assisted doctors by handing them needed instruments during surgery and for counting sponges and needles
before and after the operation.
• Performed aseptic technique in the area so that there are no germs in the area that is going to be operated.
• Suturing and bandaging the incision area to keep it clean free from any foreign objects that may be left such
as instruments or sponges.
• Sterilized all equipment and instruments after surgery
• Patient transport, transport the patient back to the recovery room
• Post operative care of the patient, check on vitals to make sure there are no complications after the procedure.
EDUCATION
BS in Health Science Major, Minor in Biology and Psychology
Long Island University - Brooklyn, NY
2008 to 2013
Certificate in Medical Assistant
Sanford Brown Institute - New York, NY
2003 to 2004
SKILLS
Bilingual: fluent in Spanish/English. Comp Skills: Med soft, Premis, McKesson, Medical Management, IDX,
Microsoft Word, Power Point and basic Excel.
ADDITIONAL INFORMATION
SKILLS
Medical Assistant Certification & CPR/BLS certification