Vahid Ghanouni
***** ****** ** #*****, **********, GA 30004
678-***-**** *********@*****.***
OBJECTIVE
Seeking a position in the IT Networking field, with a company where my Computer Networking, System
Administration, and Customer Support skills are utilized and there is an opportunity for growth.
TECHNICAL SKILLS
● Configuration and Troubleshooting of Cisco Routers and Switches using Cisco IOS CLI and Cisco
Configuration Professional ● TCP/IP, DHCP, NAT, ACLs, VPN ● VLANs, Trunks, VTP, STP ● Routing
Protocols ( RIP, RIPv2, EIGRP, OSPF, BGP ) ● Frame Relay ● Wireless Routers ● WiFi Network
Configuration and Support ● Ethernet LAN Support ● Windows Server 2000, 2003 & 2008 Administration,
Configuration & Troubleshooting ● PC Hardware & Software Repair & Troubleshooting ● Microsoft Windows
Operating Systems Installation, Configuration and Troubleshooting ( 2000, XP, Vista, 7, 8 ) ● Data Recovery
and Backup ● Virtual Machines, VirtualBox, VMware ● RAID Configuration ● Configuring Android, iOS and
BlackBerry PDAs, Tablets, & Smart Phones for Customers
PROFESSIONAL EXPERIENCE
Zircon Solutions LLC, Alpharetta, Georgia
IT Asset Management Company
PC Technician and Network Specialist
09/2010 – Present
• Supporting company’s Local Area Network, Wireless Network, Servers, Workstations, and
Printers; review, troubleshoot, and optimization of system performance to ensure efficient operation.
• Evaluating prospective hardware and software for implementation.
• Diagnostics, maintenance and repair of customer’s desktops, laptops, and peripheral computer
equipment (Hardware & Software).
• Responding to daily customer support requests, providing technical support on-site, via phone
and email to customers.
• Established inventory control process resulting in reducing scrap by 25%.
• Established online store. Increased revenue by refurbishing used desktops and laptops for
online sale, creating technical description of items, communicating with customers, receiving and
processing orders. Managed all tasks of the sale process from start to finish.
• Authored process and procedures required for online store.
Yavar Sanaye Co., Esfahan, Iran
Supplier of Instrumentation & Automation Equipment to Oil & Gas Industry
Office Network Support / Office Assistant /Sales Support 09/2001 - 09/2008
• Configured, troubleshot, managed, and maintained Workstations and office Local Area
Network.
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• Provided IT support and Help Desk service to 15 personnel staff.
• Trained users in the use of workstations, as well as software related tasks.
• Supported sales activities such as web product search and quotation preparation.
• Processed customer orders, organized and managed customer account files.
• Performed receiving inspection on purchased hardware.
• Managed and coordinated the shipment of hardware to clients.
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PERSONAL PROJECT
Hugmar Enterprises Inc., Alpharetta, Georgia 12/2011
• Setup and configured Client-to-Site VPN on a Cisco 861 Integrated Services Router for remote
access to the LAN consist of an IBM i Server running V7R1 and Windows 2008 File Server.
EDUCATION
• Lanier Technical College, Cumming, GA 05/2010 – 12/2012
Associate of Applied Science, Networking Specialist, Cisco Specialization
GPA 3.91
President’s list Summer and Fall 2010, Fall and Winter 2011
Cisco Network Specialist Certificate
PC Repair and Network Technician Certificate
Currently enrolled in CCNP ROUTE Coursework at Lanier Technical College 2014
RELATED COURSEWORK
• CCNA Exploration: Network Fundamentals, Routing Protocols and Concepts, LAN Switching and
Wireless, Accessing the WAN
• CCNP SWITCH: Implementing IP Switching
• Microsoft MCTS ( Windows 7 Configuration )
• Microsoft MCITP ( Windows Server 2008 Administrator )
ACADEMIC HONORS & MEMBERSHIPS
• Member of the National Technical Honor Society (NTHS) June 2012
CERTIFICATION
• CompTia A+ December 2010
Career ID: COMP001020217677
• CCNA (Cisco Certified Network Associate) March 2013
Cisco ID: CSCO12334297
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