KENDY A. CALIX
New York, NY 10035
Mobile: 646-***-****
***********@*****.***
SUMMARY
My goal is to obtain a position with a growing company with room for advancement. I am a hard worker
who is looking to be an asset to a company where I can utilize my clerical and administrative skills.
EDUCATION
William Howard Taft High School
May 2001 Diploma Bronx, NY
Mid Manhattan Adult Learning Center
February 2013 Certified Medical Administrative Assistant New York, NY
Certified Medical Biller & Coder
Paul Smith College
January 2002 Liberal Arts/Science Paul Smiths, NY
EXPERIENCE
Rooney & Rooney Associates Queens, NY
April 2011- January 2013 Clerical/Receptionist
At Rooney & Rooney Associates I performed various task. Provided clerical duties including filing,
copying and faxing. Put files in alphabetical order as well as updating information on customers. Answer
calls and take messages down. Input data entry into computer and review work before submitting. Order
supplies and maintain inventory. Communicate with customers on daily basis. Performed errands when
necessary.
Time Warner Cable
November 2007 - January 2012 Front Counter New York, NY
Assist customers face to face with questions regarding billing as well as account set-up, developed ability
to work in a fast-paced atmosphere, bill payments, operated cash register, upgrade and downgrading
services while giving quality customer care to existing and potential customers obtained knowledge of all
Time Warner application systems and services. Schedule appointments and confirm with customers.
Memorial Herman Northwest Hospital
February 2005- November 2007 Accounts Representative Houston, TX
Provide support for hospital local/regional accounts, maintained database of clients billing information.
Prepared and updates weekly patient/client inquiries reports. Screen patients for financial assistance. Help
patients get on Medicaid or any financial assistance they qualify for. Schedule patient appointments, and
call patients to confirm. Assists daily with patient inquiries relating to billing and/or collection matters.
Verify patient demographics, update insurance information. Researches and resolves payment
discrepancies and input adjustments and/or write offs as necessary, processes requested cancellations,
provides refund verification.
SKILLS
My skills are I'm very fluent in Spanish. Very proficient in MS Word, Excel.