Customer Service Sales
Resume:
Anice Takahara
Oxnard, CA *****
***********@*****.***
Qualifications:
Excellent written and verbal skills
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Ability to work independently with minimal supervision
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Ability to excel in Customer Service
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Knowledge of Windows, MS Word, MS Excel, MS Outlook, Internet Explorer and SAP
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Experience:
Tory Burch 10/11 present
Sales Support
Assist sales associates with customer service
Replenish items on the sales floor
Organize inventory for stock room
SunbriteTV 04/12 11/12
Sales Administrator
Processed orders for residential users, distributors, and commercial dealers
Handled inbound/outbound calls for customer inquiries
Maintained a database for rebate requests on special offers
Corresponded with dealers/distributors
Masssage Envy 06/10 08/11
Front Desk Sales Associate
Handle inbound/outbound calls to set appointments
Greet customers and assist them to discuss massage/facial options
Promote sales for membership enrollment
American Recovery Service Incorporated 04/10 07/11
Default Clerk
Prepared judgment packets for attorneys
Corresponded with California Superior courts to confirm case hearings
Mailed judgment packets to court according to court deadlines
Aerotek 03/09 03/10
Collections Specialist
Handled high volume outbound/inbound calls daily for accounts receivable
Managed/organized excel spreadsheets for collection proceedings
Offered technical support to manufacturing engineers for proper machine function
Assisted with developing ideas to maintain international accounts
Handled 100 or more inbound/outbound calls daily for mortgage collections
Processed homeowner financials to determine eligibility for loan modifications
Answered customer service inquiries
Assisted in the training process for new employees
Blue Cross/Anthem 06/05 03/08
Health Outreach Specialist/Small Group Associate
Handled 80 or more outbound/inbound calls daily
Performed surveys to determine overall health conditions for members
Set appointment for nurses to continue health coaching
Contact this candidate