Quality Manager

Robin M. Shollack

**** ********

Brighton, Michigan 48114

Cell 810-***-**** Email: *********@*******.***

PROFESSIONAL SUMMARY

Over ten years of progressive Quality Systems experience in the Automotive

Industry, including experience as Quality Manager at a global Automotive

parts manufacturer. Responsible for assessing and achieving quality

certifications, developing system and process standards and providing

problem solving support (QPS) for international facilities, creating and

managing Internal Audit programs, and providing quality-related training.

Strong knowledge and background in ISO 9001:2008 and TS 16949 Quality

systems. Possess Bachelor's Degree in Quality Management and Associate's

Degree in Business Administration. Strong proficiency in project

management and computer software applications including SAP, MS-Office

Suite (Word, Excel, PowerPoint, Access and Project). Strong communication

skills developed in coordinating with management, support staff and field

personnel to lead teams for special projects. Self-motivator that

understands job flow and is able to prioritize workday as it develops.

Exceptional problem-solving skills utilized in streamlining systems for

continual improvement.

EXPERIENCE

01/2013 - Current Ebersp cher Exhaust of the

Americas, Novi, MI

Systems Management and Audit Manager

. Corporate Representative for TS16949:2009 QMS.

. Member of the Global Quality Team.

. Develop system and process standards for international facilities.

. Achieved certification for Greenville, SC facility with no non-

conformances.

. Provide training to EETAM facilities on standards and procedures.

. Lead 5S team at corporate headquarters.

. Provide Quality System related training including new hire orientation

and internal auditor training.

. Provide problem solving (QPS) support to facilities.

03/2011 - 01/2013 Ebersp cher North America,

Inc., Novi, MI

Corporate Quality Engineer & Quality Manager-Wixom Facility

Corporate Representative for TS16949:2009.

. Created and managed Internal Audit Program.

. Assessed systems per TS16949:2009 requirements (GAP Analysis) and

developed time line for certification for new facilities.

o Achieved certification with only minor non-conformances at Wixom

facility.

o Created QMS for three new facilities to prepare to TS16949:2009

certification.

. Developed and provided training on corporate procedures to ENA

employees.

. Developed Document Control, Repository and Reporting systems for

Quality Management.

. Developed NCR process and provided training.

. Provided customer specifics and developed presentations for new

customer program launches.

. Assisted in special projects assigned by senior management (5S

implementation, BOS Template, quality operational reports, LPA audits,

Lead PPAP activities).

. Centralized Quality Lab documentation and requirements by assessing

Quality Lab equipment to meet minimum requirements in all facilities.

Robin M. Shollack

06/2010 - 03/2011 Orbitform Group LLC,

Jackson, MI

Quality Engineer

Management Representative for ISO 9001:2008.

. Created Internal Audit Team.

. Prepared First Article Inspection per customer requirements.

. Assessed systems per ISO 9001:2008 requirements (GAP Analysis) and

developed time line for certification.

o Achieved certification with no non-conformances

. Led Management Team in the creation of Quality Manual, Quality Policy,

Quality Objectives.

. Managed the Corrective Action process.

. Managed and developed measurement controls.

. Created Document Control system and repository.

. Created and managed the MRB process (Identified cost-saving

initiatives on manufacturing process).

02/2007 - 10/2007 Karmann USA, Inc.,

Plymouth, MI

Quality Systems Engineer

Management Representative for TS16949.

. Created Internal Audit Team.

. Prepared QOS, Q1, MMOG, PSO customer requirements.

. Assessed systems per TS16949 requirements.

. Led Management Teams in the creation of Quality Manual, Quality

Policy, Quality Objectives.

. Managed the SQE process.

. Administered the Supplier Website.

. Created Document Control system and repository.

. Supported Quality Manager duties during his emergency leave of

absence.

10/2002 - 01/2007 3Point Machine, Inc.,

Southfield, MI

Quality Technician (formerly Hayes Lemmerz Inc.)

. Compiled reports for plant and corporate management levels related to

Policy Deployment, Voice of the Customer, Operational Excellence and

Voice of the Supplier utilizing data tools.

. ISO/TS16949:2002 Certified Lead Auditor, ISO 14001 certified and

member of internal business unit audit team.

. Responsible for PPAP, Control Plans, Customer Service and part

verification requirements for assigned product lines.

. Provided Quality Manager back up support during vacations, travel, out

of office scenarios.

. Created and implemented VQS (Visual Quality System) within

organization.

. Managed Document Control, customer presentations, corrective actions

and supplier performance systems.

. Received training for GD&T, Manage by Facts, Kaizen, Union Organizing

Management and Green Belt.

EDUCATION & TRAINING

2006 Bachelor's Degree in Quality Management - Cleary University

2005 Associates Degree in Business Administration - Cleary University

Certificates received for training in GD&T, TS16949 Lead Auditor, ISO14001

Internal Auditor, AIAG Core Tool Training, Union Organizing Management,

Problem Solving, and Communication for Managers

Contact this candidate