Customer Service Sales
Resume:
Terri L Brummett
CAMDEN, SC 29020
Phone: 803-***-****
Alt Phone: 803-***-****
************@*******.***
Objective
I am applying for the position that will allow me to utilize the experience in my field.. I
have along with skills I have developed working over many years. Through the positions
listed, i have acquired in-depth and diverse knowledge about then field that I hope to
fully utilize in the new position. My extensive experience in this area of business
working on a large and small scale, will enable me to bring a full range of skills to the
position advertised.
Ability Summary
I have excellent communication skills telephone etiquette,Microsoft Home, Microsoft
Office, Microsoft Word, Microsoft Excel. I have the typing experience of 65 WPM. I have
experience in clerical work, filing documents, fax machine, copier, email, outlook,
scanning and answering multiply phones and operating various office machines.
Employment History
CASHIERS
04/2013 - PO BOX 3227,
WORSLEY OPERATING CORPORATION
05/2013 WILMINGTON, NC
My responsibilities providing excellent customer service to our customers. Key
priorities included greeting customers and helping them with their purchases of their
merchandise, completing transactions and answering any questions that the customer
might need and want.
CASHIERS
09/2010 - 01/2013 WAL-MART ASSOCIATES INC Camden, SC
I received and disbursed money in the establishment other than financial institutions.
Usually involves of electronic scanners, cash handling, registers, or related equipment.
It often involved processing credit or debit card transactions and validating checks.
Retail Sales Associate
07/2008 - 08/2010 General Nutrition Camden, SC
Stocked and followed plan-o-grams for merchandise, assembled displays of advertising
units well as customer service and operated POS cash register and cash handling for a
major vitamin company. I advised customers on purchases, and provided exceptional
customer service and support. I have hand on experience's opening and closing the
store on a day to day basis and made nightly bank deposits. I operated various office
machines and made sure the store was well kept and neatly cleaned.
Sales Associate/ Cashier
07/2003 - 07/2008 Target Columbia, SC
advise clients or customers, answer customer or public inquiries, arrange merchandise
display assemble advertising displays, authorize credit charges calculate rates for
organization's products or services clean rooms or work areas collect deposit or
payment demonstrate goods or services, labor requirements examine garment fit on
customer or cast member greet customers, guests, visitors, or passengers identify best
product for customer's needs inspect merchandise to determine value inspect products
or materials for damage, process credit transaction provide customer service,
merchandise stock or organize goods use cash registers use computers to enter, use
knowledge of sales contracts use oral or written communication techniques use sales
techniques wrap products
Cashier and Salesperson
06/2004 - 06/2005 Piolt Lugoff, SC
My responsibilities providing exceptional service to our customers. Key priorities
included greeting customers, assisting them with selection of merchandise, completing
transactions, and answering questions regarding the store and merchandise. I have
stocked merchandise, made sure the store was well kept and neatly cleaned.I monitored
and stocked notions in institutions convenience store. I advised customers on the
background locally produced items, ensured the highest levels of customer service and
satisfaction. I also monitored receiving, check-in, and stocking of merchandise to verify
accuracy. I assisted the store manger in merchandising and the store layout to feature
new items and best sellers.
Customer Service Agent
02/2002 - 06/2004 Best Buy Columbia, SC
calculate rates for organization's products or services collect deposit or payment
collect or reports examine financial documents to verify issue examine products or
work to verify conformance, reports, or files maintain telephone logs make decisions
obtain information from individuals prepare recommendations based upon research
prepare reports provide customer service resolve customer or public complaints sell
products or services take messages type letters or correspondence use computers to
enter, access or retrieve data use knowledge of investigation techniques use knowledge
of written communication in sales work use telephone communication techniques write
business correspondence
Machinist
02/1998 - 06/2002 Standard Corporation Camden, SC
compare shipment contents to records, confer with engineering, technical or
manufacturing personnel,examine products or work to verify conformance to
specifications fill out business or government forms load, unload, or stack containers,
materials, or products maintain inventory of office forms, maintain records, reports, or
files manage inventories or supplies measure, weigh, or count products or materials
monitor materials or supplies obtain information from individuals operate business
machines package goods for shipment or storage requisition stock, materials, supplies
or equipment take messages
Material Handler
06/1995 - 02/1998 Jubilee Embroidery Lugoff, SC
achieve special lighting or sound effects attach or mark identification onto products or
containers clean equipment or machinery clean rooms or work areas dismantle or
reassemble rigging handle props during performances load, unload, or stack
containers, materials, or products maintain production or work records maintain safe
work environment measure, weigh, or count products or materials move or fit heavy
objects operate hoist, winch, or hydraulic boom operate packaging or banding machine
or equipment operate sewing machine operate equipment/machinery package goods for
shipment or storage perform safety inspections in manufacturing or industrial setting
read technical drawings read work order, instructions, formulas, or processing charts
repair specialized rigging requisition stock, materials, supplies or equipment set up
specialized rigging signal directions or warnings to coworkers sort manufacturing
materials
Server
01/1993 - 05/1995 Red Lobster Columbia, SC
answer customer or public inquiries assist patrons at entertainment events assist
patrons, balance cash register calculate monetary exchange, clean rooms or work areas
collect payment, notify kitchen personnel of food orders, shortages, or special orders
obtain information from individuals prepare appetizers, salads, or cold dishes prepare
beverages prepare bill or check in restaurant or related food establishment provide
customer service recognize customer intoxication replenish supplies of food, tableware
or linen serve food or beverages set or clear tables in dining areas understand
government alcoholic beverage service regulations understand government health,
hotel or food service regulations use cash registers use computers to enter, access or
retrieve data use knowledge of food handling rules use oral or written communication
techniques
Education and Training
Completion Issuing
Location Qualification Course of Study
Date Institution
09/2008 Midlands Columbia, 1 Year of College or a Customer
Technical Technical or Vocational Service/Call
SC
College School Center
I became a proficient with customer service concepts including target
marketing, market segmentation, the marketing mix, and quality
function deployment. I would beable to differentiate between
industrial and consumer marketing, and know how to support new
products introductions, satisfy international, customers, work in a
call center.
Camden High
Camden High
06/1995 Camden, SC High School Diploma SchoolCamden,
School
SC
Honors & Activities
Additional Information
I have the experience as a customer service/ call center. I have the knowledge of quality
products and how to problem solve problems and the ability to solving issues. I have the
marketing knowledge and documentation skills to get the job done. I have the
experience in multi-tasking by answering multiply phones and resolving conflict when
issues occur.
Detailed References
Marlene Deeds, Cashier
Walmart
Personal reference known for 3 year(s).
Gladys Primus, Cashier
Walmart
Personal reference known for 3 year(s).
Angie Carter, Loan Officer
SecurityFinance
Personal reference known for 3 year(s).
Janeen Eschenbrenner, Bank Teller
TD Bank
Personal reference known for 3 year(s).
Cheryl Mckenzie, Food Tech
Lugoff Middle School
Personal reference known for 36 year(s).
Contact this candidate