Customer Service Project Manager

Jessica Person

*** ** ********* - **** ******, MO 64086

*.********@*****.*** - 816-***-****

to obtain a position as an Full-Time Employee and gain further knowledge and grow with this company SKILLS

AND COMPETENCIES

Superior Customer Service Detail Oriented Leadership Qualified Conflict Resolution Records Management

Control of Assets Organizational Skills Inventory Control Project ManagerTime Management Interpersonal

Skills Process Improvement PROFESSIONAL

WORK EXPERIENCE

Career Advisor

Liquid Education - Lenexa, KS - September 2013 to Present

Responsibilities

receiving inbound, and making outbound phone calls to prospects either encouraging them to go back to school

to further their education, or submit forms for different colleges and universities so that the prospect can get

more information about the school and program.

Accomplishments

I submit over 40 forms a day for different people wanting to better themselves and further their education to

work towards their goals.

Skills Used

computer skills, customer service skills, sales, people skills

Customer service representative

Cvs Caremark - October 2011 to Present

800 Chipman rd Receiving inbound calls from federal employees to refill their medication and assist them

with their insurance plan Sales Associate (11/2009-11/2010) Walmart 1000 NE Sam Walton LaneLees

Summit, 64063 Assisted with cash controls functions, including cash handling, balancing and preparing

daily deposits of $5,000-$10,000 daily. Maintained superior job knowledge through training and detail

operations. Provided personalized assistance to customers with the goals of ensuring a positive shopping

experience and established a basis for repeat patronage.Customer Service

Representative

Shift Manager

Lees Summit, MO - August 2008 to November 2009

Deals 634 NE Stay Route 291Lees Summit, MO 64063 Directed various operations, including financial

responsibilities and customer service functions. Methodically identified staffing needs and scheduled

employees to ensure coverage. Developed and maintained positive relationship with customers on a daily

basis.Ensured adherence to all signage standards.Shift Manager

Project Manager

Dollar Tree - Lees Summit, MO - May 2007 to October 2007

703 SE Melody LaneLees Summit, MO 64063 Accomplished customer service representative with proven

skills by successfully achieving all sales targets and assisted store in leading district sales revenues generated

through priority marketing skills set in advance.Excellent communication and presentation skills demonstrated

by consistant and ongoing skills in conveying set directives clearly and effectively. Independantly partnered

with vendors to ensure proper planning of popular products.Project Manager

EDUCATION

EDUCATION Lees Summit North High School - Summit, MO, US

August 2005 to August 2006

Contact this candidate