Customer Service Sales

Milton J. Miranda

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Brandon, Florida

EDUCATION:

• Bachelor of Science in Criminology: Supreme Court of Justice

• Bilingual Spanish/English

• CDL Driver’s License class A

WORK HISTORY:

APA LOGISTICS Oct 1 / Dec 27, 2013

Bayonne, NJ

• Pick up or Drop off load or empty containers from Ports to different companies around New York,

New Jersey, Pennsylvania and Connecticut.

• Coordinate with Port Authorities when necessary.

• Secure containers and loads before each trip.

• Check doors properly closed and seals in place.

• Coordinate with dispatcher daily regarding: schedule delivery, appointments time and address.

• Daily and weekly truck inspection, submitting a maintenance report.

ACE TRANSFER RECYCLING October 2004-December 2009

South Plainfield, NJ

• Direct all vehicular traffic entering the transfer area

• Check the disposal of solid waste at the transfer

• Reviewing materials being unloaded and advising customers what to do

• Moved trailers around the yard once loaded

M&M TRANSLATIONS (Self Employee) August 2002-September 2004

• Provide translation services to various clients

• Counseling service

• Customer service orientation

BERLITZ LANGUAGE CENTER October 1997-

August 2002

• Analyze and audit the financial summary

• Project sales and quarterly sales and lessons

• Responsible for weekly and monthly closing reports

• Audit monthly Cash Activity Report

• Calculate and submit bi-weekly payroll

• Organize and maintain customer’s accounts

• Provide new account orientation, screening and placements

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COMPUTER EXPERIENCE/KNOWLEDEGE:

• Word, Excel, LCMS Accounting Software, Internet Research, ADP Software, CDL

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