Administrative Assistant Human Resources
Resume:
VERONICA KWARAMBA
CONVERSE, TX 78109
***********@*****.***
OBJECTIVE
To obtain a human resources, office, or administrative assistant position in a business environment where my
office and computer skills, as well as my education will be utilized.
SUMMARY OF QUALIFICATIONS
• 9 years of experience working in the clerical/administrative field in a military, warehouse, human
resources, staffing, and school environment where accountability and attention to detail is essential
to the support of customers.
• Responsible and mature person with proven ability to work under stressful situations with little or no
supervision.
• Exceptional customer service skills working with people of similar and diverse cultural backgrounds.
• Multi-tasked and organized team player.
• Computer skills: Microsoft Word, Excel, Outlook, Internet, and various databases.
EXPERIENCE
ADECCO
Administrative Assistant (contract), July-September 2013, San Antonio, TX
• Answered multi-line phones (5-10 lines). Answered questions and concerns, guided people with
application process and assessments, transferred calls.
• Logged associates' availability and personal information daily on database system Custom Match.
• Used MS Outlook to communicate with applicants, co-workers, and associates.
• Used MS Word and Excel to log associate information, create letters for employment verification.
• Conducted background checks and logged information into Custom Match and Excel, and scanned
documents into US Verify website.
• Completed employment verification forms.
• Scanned, printed, copied, faxed, and filed documents.
ONIN STAFFING
Human Resources Receptionist (contract), April- July 2013, San Antonio, TX
• Answered multi-line phone. Answered questions and concerns, transferred calls.
• Searched and reviewed resumes on job websites, phone screened applicants for interviews.
• Reviewed applications and entered applicant information on database system Staff Suite.
• Conducted background checks, drug tests, and employment verification.
• Used Microsoft Excel and Outlook, Internet Explorer, Firefox, and Google Chrome.
• Provided new hire packets and conducted orientation.
• Printed, faxed, scanned, and copied various documents
NEISD-PAYROLL/PRINT SERVICES DEPARTMENT
Office Clerk (contract), Feb- Sept 2012, San Antonio, TX
• Created ID badges – took photographs and produced ID badges for all employees of the Northeast
Independent School District using the Expressions ID System. Cropped, printed, scanned, and
laminated photo IDs.
• Made appointments by phone for all employees needing ID badges.
• Scanned various payroll forms such as W2s, W4s, direct deposit forms, child support forms, and hire
packets using Winocular System.
CAREER MANAGEMENT ASSOCIATES
Human Resources Verifying Official (contract), Mar - Sep 2010, Fort Sam Houston, TX
• Performed a variety of tasks involving eligibility verification, demographic verification, production
of ID cards, and enrollment in a military medical benefits program (DEERS).
• Interviewed sponsors and assisted them in completing applications for family member enrollments.
• Processed in/out newly arrived soldiers, civilians, and contractors. Updated change of address and
other personal information, and added new dependents on RAPIDS database.
• Typed memoranda for authorization to shop for disabled and underage dependants. Maintained a lost
ID card log by name and provided to supervisor on weekly basis.
NEISD-KIDS NETWORK INVOLVEMENT PROGRAM
KIN Assistant (school season), Aug 2009 – Mar 2010, San Antonio, TX
• Supervised, interacted, and monitored elementary children in an afterschool enrichment program.
• Provided snacks and physical activities for well-being and motivation, and promoted positive youth
interactions.
• Prepared curriculum/program materials to develop skills and assisted with homework.
• Ensured children departed with an authorized and verified person.
ALLIANCE DATA SYSTEMS
Payment Processor, Aug 2006 – 2008, San Antonio, TX
• Prepared mail for processing by operating automated mail opening equipment and distributed
payments to correct lockboxes.
• Staging- received racks of mail in trays; sorted and prepared them by lockboxes to distribute to
machine operators.
• Logged any incoming payments in form of cash; sorted and distributed coupons and letters.
HAWKINS PERSONNEL GROUP
File Clerk/Office Assistant (contract), Jul 2005 – Mar 2006, San Antonio, TX
• Copied and faxed timesheets to payroll office.
• Answered multi-line phone and distributed messages to employees.
• Filed invoices, purchase orders, and various forms by company names.
MS2 CONSULTING ENGINEERS
Receptionist Sep 2003 - Oct 2004, San Antonio, TX
• Typed memorandums, business letters, facsimiles, and submittal review comments.
• Logged in/out facsimiles, architectural drawings, and submittals on Access and Excel programs.
• Answered multi-line phone.
• Performed data entry on Excel.
• Placed orders for pickup and delivery using Internet.
• Weighed and delivered outgoing mail; logged incoming mail and packages.
• Filed correspondence documents and construction administration documents.
EDUCATION
St. Phillips College, San Antonio, TX
Associate in Applied Science- Medical Administrative Assistant
Anticipated date of graduation: December 2014
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