HANNA VOLEN

*** ***** *****, ******** ****, GEORGIA 31324

912-***-**** acbx44@r.postjobfree.com

Worked full time for the past 5 years in the service industry while also pursuing a college education and

maintaining an honors grade point average, Experience includes beginning employment as a restaurant server

and extending responsibilities to supervisory duties, such as hiring new employees, financial transactions, staff

training, creating and implementing policies. Most recently, held the position of Special Events Coordinator in

which I created new policies and organization systems, communicated and met with clients to design

successful events for both the client and the business.

SKILLS

Grant Writing/Writing for Non profit ServSafe Certified

Word, MS PowerPoint, MS Excel Excels at multi tasking

Presentations – Prezi program Excellent communicator

CPR Certified Social Media –Twitter, Facebook, Blogging

EXPERIENCE

Director of Special Events The Speakeasy at The Distillery

November 2012 December 2013 Savannah, Georgia

Directly coordinated special events with clients for a newly opened special events facility. Worked with clients to

design unique events. Oversaw necessary staffing schedule, coordinated with kitchen, worked with vendors and

arranged the specific design details, client payments and invoices. Advised marketing strategies to bring

awareness of this new venture.

Produced all aspects of the new position of Special Events Coordinator, including an organizational system and

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policy guidelines

Formed a “Special Events” menu and marketing materials

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Created contracts and policy agreements

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Developed menu packages with Executive Chef

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Sold and coordinated over 50 private events in the first year of operation

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Boosted sales for The Distillery by bringing in new clientele, including special events in Main Dining Room

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Manager The Distillery

November 2010 November 2012 Savannah, Georgia

As a manager at The Distillery, a high volume, fast paced restaurant and bar specializing in craft beer,

responsibilities included overseeing front of the house serving staff, scheduling entire front of the house staff

based on community calendar and seasonal history, enforcing policies including uniform and appearance

standards, interviewing, hiring and training new employees, daily financial accounting, in addition to continuing

as leader in total sales.

Created duties checklists for each specific front of the house job

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Assisted in overseeing a staff of 25

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Lead Server The Distillery

November 2008 November 2010 Savannah, Georgia

Set standard of expectations, both in customer service and product knowledge. Responsibilities included

organizing server sections according to individual capabilities, overseeing side work duties completion, training

of new floor staff, and updating POS system.

• Trained over 30 new hires

• Leader in total sales from 2008 2010

• Received “Senior Status” by proven capabilities of multi tasking

Server and Hostess J & P Pizza

February 2005 August 2008 Mount Airy, Maryland

Began as a hostess and moved into a server position in this fast paced, neighborhood pizza restaurant, while in school, interning and

later working a second part time job.

Sales Associate Velvet Lounge

September 2006 August 2007 Frederick, Maryland

Began as a high school intern and moved into part time sales associate position in this trendy women’s clothing

boutique. Duties included opening and closing of store, customer sales, assisting with window displays and

store inventory.

EDUCATION

Bachelors of Liberal Arts degree with a concentration in Communications

Armstrong Atlantic State University GPA 3.75 December 2013

Notable classwork:

• Grant Writing for Non profits – wrote grant, psa and feature news article for Savannah Hearing and Speech Center

• Journalism – wrote articles for school newspaper

• Public Relations – wrote a public relations campaign for The Distillery

Associates degree in Marketing Management

Savannah Tech June 2011

Notable classwork:

• INTERNSHIP at The Bohemian under the supervision of the Event Coordinator,; organizing, advertising and creating a

timeline for a public wine event featuring Cesare Martini, including Mr. Martini’s travel, hotel and dining

• Entrepreneurship – wrote a business plan

• Received Sales Representative Certification (09/2010)

Frederick Community College – General Studies January 2007 – May 2008

Began classes during senior year of high school.

Linganore High School, Frederick, Maryland

Laboratory Institute of Merchandising, New York City, NY

• SUMMER CLASSES – 2006 (Fashion Forecasting, Visual Merchandising, Fashion Magazines)

• NEW YORK FASHION WEEK – Sept 2007 – back stage prep and front of the house setup

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