Customer Service Sales

Objective - Long term employment - continued professional growth.

Profile - Motivated personable business professional, who is

diplomatic and tactful with professional, non-professional people from all

levels and walks of life. Flexible and versatile and able to handle all

matters under pressure while being poised and sensitive to all situations.

Skills Summary (General)

Customer Service - Case Management - Sales Associate - Working With

Children & Teens - Putting Away Inventory - Knowledge of Microsoft Office -

Filing Documents - Greeting Customers - Detail Oriented - Time Management

- Team Building Skills - Ability to Multitask - Organizational Skills -

Counseling - Listening Skills - Writing Skills -

Interpersonal/Communication Skills - Cashier

EMPLOYMENT HISTORY

NIA COMMUNITY SERVICES - Brooklyn, New York - Worked as a Project

Assistant/Referral Case Manager in the community of Coney Island to help

people who were affected and traumirtized by Hurricane Sandy. I assisted in

helping people from diverse populations with various needs to get help with

housing, Medicaid/Medicare, HIV/AIDS, Immagration, Unemployment, Mental

Therapy and counseling as well as many other social sevice resources and

referrals to help them reattain a life of comfort and contentment . This

postion ended due to a lack of funding in September 2013.

TAI PING CARPETS - New York, New York - November 2012-April 2013 - Showroom

Assistant (Temporary Position): Assisted Senior Operations Manager in the

showroom/shipping receiving department. Organized and maintained all

carpets and pom samples in the showroom as well as lifting, moving and

hanging rugs for display. Operated UPS System, Received client and sample

orders, unpacked and photographed orders, distributed orders to the office

and employee staff members they were destined for.

HOUSING WORKS TRIFT STORE - New York, New York - Sales Associate, Customer

Service Rep. 2008-2011 : Sold used vintage clothing and 2nd hand home

furnishing items, Contributed to the display and presentation of store

environment, Greeted Customers, Resolved all customer complaints, Pricing

items, Handled Donations, Cashier, Communicated all store needs to

supervision and management, Ensured that all customers received receipts on

all purchases, Educated customers on all garments and items, ensured that

store was operationally ready at all times.

CASSINA FURNITURE WAREHOUSE - Long Island & NYC - Shipping & Receiving

Clerk/ Customer Service Rep. 2004 - 2007: Picked and packaged orders for

delivery to clients, Delivered furniture to customers, Set up furniture

showroom working with interior designer and visual artist, Participated in

inventory counts, communicated all customer needs and inquiries to

management, assisted customers in selection of purchases during warehouse

sales, Loaded and unloaded furniture from trucks for incoming and outgoing

orders.

SUPER RUNNERS - Long Island & NYC - Shipping and Receiving Clerk/Customer

Service Rep. 2001 -2004: Picked and Packaged orders (sporting apparel and

footwear) for deliveries to all stores and deliveries. Put away all

incoming inventory for outgoing sales, supplied customer service when

requested, organized stock and supplies room for easier access to stores

products for distribution and sales orders.

EDUCATION -

METROPOLITAN COLLEGE OF NEW YORK - NEW YORK, NEW YORK

BACHELORS OF SCIENCE IN HUMAN SERVICE

GRAUATED IN 2012 WITH 3.75 GPA

SUNY COLLEGE AT OLD WESTBURY - LONG ISLAND, NEW YORK

MUSIC AND THE PERFORMING ARTS

SPECIAL TRAINING -

New York State Liscensed Loss Prevention

Agent/Security Guard

Professional Muiscian /Multi Percussionist

Instructor

REFERENCES AVAILABLE UPON REQUEST

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