Manager Management
Resume:
Dean Dang
Garden Grove, CA 92841
*********@*****.***
AV Infrastructure Architect & Telemedicine Technology Expert
Accomplished AV & IT professional with over 15 years of experience
including 5 years of success in pioneering the first AV Infrastructure and
Telemedicine Program at UC Irvine Health backed by 10 years of proven
Enterprise Windows and Unix systems management. Forward thinker with strong
planning and project management skills. Keen eye for user interface and
user experience with an in-depth understanding of user workflow needs to
design engaging and easy to use solutions. Team player and natural leader
with effective communication skills. Friendly personality building lasting
relationships with customers, vendors, contractors and staff.
Skills Summary
. Project Management
. Customer Consultation & Space Design
. User Interface & User Experience Design
. Planning & Procurement
. Enterprise Technology Standards Implementation
. Timeline & Budget Management
. Technical and End User Training & Support
. Event Coordination & Support
. Systems Administration, Monitoring, & Management
. Systems Troubleshooting & Problem Resolution
. Signal Flow Diagram & Architectural Plan
Professional Experience
University of California Irvine Health - Orange, CA
AV Infrastructure Architect / Telemedicine Technology Expert / Team Lead -
Dec, 2008 to Sept, 2013
Led & Managed all aspects of the AV Team, AV Infrastructure and
Telemedicine. Architected & Implemented all aspects of of audio video
including the video conference infrastructure, enterprise recording and
lecture capture, digital signage infrastructure, conference rooms and
meeting spaces, operating rooms, waiting areas and atriums. Coordinated
human and technical resources for events such as video conferenced live
surgeries, board meetings, and telemedicine doctor to patient encounters.
Supported and Managed all aspects of daily operations including user
support, systems troubleshooting, testing, end user training, technical
staff training and documentation. Established system-wide AV standards
creating a consistent user experience without relearning new technologies.
Created innovative interfaces for Telemedicine and meeting spaces providing
an intuitive easy to use experience.
Key Audio Video Infrastructure Accomplishments
. Pioneered UC Irvine Health's system-wide video conferencing
infrastructure utilizing Polycom CMA Telepresence platform laying the
foundation for next generation video communications and expanded its use
and adoption throughout the institution.
. Provided comprehensive AV needs for the four story Gavin Herbert Eye
Institute building including operating room AV control, switching,
recording, and streaming using Image Stream Medical's technology,
patient education displays using BrightSign Digital Signage, music
distribution in public areas, cable TV for staff lounges, state of the
art multipurpose conference center with integrated whole room touch
screen control.
. Supported and managed over 59 conference rooms, auditoriums, classrooms,
and operating rooms.
. Planned the deployment of enterprise recording and lecture capture using
MediaSite from Sonic Foundry to be used for Continuing Medical Education
(CME).
. Designed a state of the art smart conference table and smart podium
which subsequently became the university standard and was deployed
throughout the institutions meeting spaces and conference rooms.
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.
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Key Telemedicine Accomplishments
.
. Reinvented the Telemedicine Mobile Cart creating an affordable yet fully
functional Telemedicine cart in a clean and efficient design. This cart
was so innovative compared to previous designs that it was featured by
Telemedicine.com in the American Telemedicine Association Annual
Conference and Trade Show.
. Oversaw and managed the deployment of a $1.5 million Telemedicine
Initiative to enable rural clinics throughout California with the
Telemedicine Cart that I designed.
. Successfully piloted and launched tablet-based Telemedicine In The Home
for clinicians to follow up patient consults from their home. This
proved to be so useful that this was expanded to over 20 devices for the
Senior Health Center.
. Designed and project managed the implementation of 2 Opthalmology
Integrated Operating Rooms.
. Implemented Ambulance Telemedicine for transport of Neonatal ICU
patients.
. Piloted TeleNeurology & TeleStroke for the Emergency Room.
. Analyzed clinical workflows with remote robotic platforms.
. Implemented Video Remote Interpreter for speech and sign language.
. Revolutionized fellows & resident rounding by designing and deploying an
all new Physician Rounding Carts.
AV & Telemedicine Summary
. Crestron
. AMX
. Extron
. ClearOne
. Polycom
. Tandberg
. LifeSize
. Web Conferencing
. BrightSign
. Sonic Foundry MediaSite
. B-Line
. Karl Storz OR1
. Image Stream Medical
. InTouch Health
. VGo Robotic Telepresence
. H.323, H.320, SIP
University of California Irvine Health - Orange, CA
Windows Systems Administrator / Unix Systems Administrator - Oct, 1998 to
Dec, 2008
Administered UC Irvine Health's Servers consisting of over 300 Windows and
17 AIX/UNIX clinical, administrative, and financial servers in two Data
Centers.
Key Accomplishments
. Centralized, standardized and automated backup and restore process for
AIX systems.
. Installed, migrated & upgraded enterprise servers into the data center.
. Setup proactive monitoring and alerting of system uptime, disk space,
and system resources.
. Automated FTP, PGP, DNS, account creation jobs through shell scripting.
Server Technology Summary
. IBM RS/6000 & pSeries
. HP Server Systems
. Dell Server Systems
. Apple XServe & XServe Raid
. Microsoft DFS
. CA BrightStor
. Legato Networker
. Acronis True Image
. IBM Tivoli Storage Manager (TSM)
. AIX Logical Volume Manager
. SCSI & SSA Physical Disk Systems
. Netbotz Data Center Monitoring
. APC Power Distribution
. Mitsubishi Electric Power
. Liebert UPS
. Microsoft SharePoint
. SolarWinds IPMonitor
. HP Integrated Lights Out (ILO)
. Microsoft Operations Manager
. Altiris Helpdesk
. SQL Server, IIS, AIX
. Citrix
. VMWare ESX
. Korn Shell Scripting
. FTP & PGP Automation
. TCP/IP, DNS, SNMP, DHCP
. Wireshark
Education & Certifications
Bachelor of Science, Information and Computer Science, UC Irvine (Irvine,
CA), 1998
IBM Certified AIX Systems Administrator, 2001
Citrix Certified Administrator, 2007
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