Sales Engineer

BEN / ********.**@*****.*** / EMAIL FOR CONTACT NUMBER

qualification summary

An IRR Gulf War Vet who is experienced in all aspects of information system technology with ITIL foundation

certification. Knowledge includes virtualized environments, cloud computing, systems administration,

operations, relational and flat databases, web, network communications, performance, capacity disaster

recovery planning and programming. I have a breadth of business experiences in finance, trading, banking,

manufacturing, human resources and sales & marketing. I have strong facilitation skills and leadership skills

with a very broad technology background. My superb presentation skills and ability to tactfully challenge

people at various organizational levels adds to my overall value. I have years of experience with large projects

with an ability to analyze frameworks. I have experience creating cohesive roadmaps across project, people,

technology and process. I have excellent analytical and problem solving skills. I am comfortable in support of

development, QA and production support and continually strive to achieve exemplary customer support both for

IT and business users.

WORK EXPERIENCE

June 2004/Present Senior Systems Administrator NYSE Euronext

Key technologies utilized: Python, Ruby, bash, ksh, c, c++, perl, php, mvc, stacks, VmWare, HPUX, Solaris,

Zones, Redhat Linux, Windows 7, 2008, Clusters, samba, XP, sqlite, mysql, nosql, MongoDB, PostgreSQL,

Oracle 11, sqlserver, Apache, Tomcat, IIS, LAMP, Stacks, django, rails, redis, drupal, confluence, moodle,

Nginx, Hadoop, MapReduce, XML, SOAP, JSON, BSON, AJAX, FIX, TeamTrack, Perforce, github, Puppet,

Mecurial, TRAC, Service Now, Brocade, Hitachi, EMC, Netezza, 3par, SATA, SAN, HP OVO, ITRS,

netbackup, tidal scheduler, Veritas, AWS E2C S3 RDS EMR, LDAP, AD, IPtables, nis, dhcp, snmp, smtp, ssh,

dns, syslog OnLoad Solarflare, tcp/ip, udp, multicast, Sharepoint, Project, Visio, Excel, Powerpoint, Word,

wiki, nagios, Peoplesoft, SAP, TestNG, and some Groovy. Hardware Compaq, Sun and HP systems and

blades. HBA’s qlogic, emulux and brocade.

The worlds largest stock exchange. As a senior member of the technical staff I have served a wide variety of

roles spanning and spanning many technical disciplines.

Senior Operations Analyst:

Production Operational support for the following US electronic trading platforms: OTC, Penny,

Montage, Detailed and Summary Books, ETP, ETF, ESV, Certificates, LULD, Equities, Bonds, Global

Derivatives; Equities Options Amex Options Index ETF, market maker, indication of interest, and ETN

Options.

Production Operational support for the following US electronic quotes platforms and market data feeds:

Arca Quotes, CQS, CTS, OPRA, NQDS, NTDS, CQS, CTS, L1, L2, NATS, TDDS, BBDS, OMDF,

Comstock, BATS, DJ, LiquidNet, NBQ, Scratch, Pink, Reuters, CBSX, Island, Telekrus, Bloomberg, Pass

Through, SnP, Openbook, ITCH, Lightpool and XDP.

Production Operational support for the following electronic Indicies platforms and index feeds: US &

Global Index systems, Reuters RMDS RDF, Bloomberg BPIPE, Streambase, Tradenet, realtick and Bonds

repricer.

Production Operational support for the following electronic customer gateways and message formats:

UTPDirect, Arcadirect, GCCG, Fix Universal Gateways.

Production Operational support for the following back office, clearing, reconciliation, and surveillance

platforms: Drop copy, shadow, OATS, DTCC, Post Trade, GEMS Global execution management, regulation

and watch, Tape A B C, Merged Order and TRF Trade reporting facility.

Operations support for trading and back office applications, systems and gateways responsible for SOD

EOD Start and End of Day automated tidal jobs, releases and rollbacks using both perforce and by manual

changes. Managing daily change requests, incidents, root cause analysis, tickets and problem candidates for a

24x7 operations service desk.

Responsible for writing scripts to automate procedures, checklists, testing or debugging, problem

analysis, baseline server verifications, software updates, connectivity etc. using Perl, python and ruby.

2 of 2

Responsible for netbackup backups and restores.

DBA responsible for databases for operations, qa and dev using sqlite, mysql, postgres, and sqlserver.

Responsible for maintenance for front and back office systems in windows and linux clusters, san,

hardware, config changes, network, route changes for 2000+ production, UAT and DEV/QA systems.

Senior Capacity Engineer:

o As the senior performance and capacity engineer my activities consist of establishing performance

requirements, coordinating data collection & system load testing, and performing enterprise workload

analysis & capacity planning. Responsibilities include analysis and documentation of performance data, and

the subsequent extraction of relevant information from this data. Through data analysis, and data

interpretation Responsible for providing technical direction to management, strategists and operational staff

on various project teams. Additional responsibilities include: planning and implementing system engineering

projects, risk assessment, and risk mitigation strategies; reporting to and coordinating to stakeholders,

preparing written and verbal deliverables, reports, and presentations for management and customer review;

and information system modeling and analysis (servers and networks).

Systems Administrator Web Team:

o Lead Self Clearing and Sarbanes Oxley IT audit projects. Responsible for day to day releases and

security for web clusters, foundry, proxy and firewall configurations.

Aug 2001/Apr 2004 Consultant Daugherty Business Systems Oakbrook, IL.

o Crown cork and seal a large manufacturer designed a manufacturing automation portal using scada, Unix,

java, jsp, apache tomcat, mysql and struts.

o Washington Mutual Home Loans Enterprise EAI Architect Responsible for Infrastructure, Scope, Design,

Dev/Test, Deployment and Production Support of an Enterprise EAI Infrastructure and SOA Framework.

Aug 2001/Aug 1999 Midwest Architecture Lead, Cambridge Technology Partners

o Rogers a French Canadian telecommunications Designing B2B B2C web store

o Rockwell AB Milwaukee Wisconsin Vendor managed inventory with Rockwell distributors.

Jan 98-Aug 99 Technical Architect CSC Consulting

o Technical Architect responsible for installation, performance tuning and support of the largest Bank One First

Chicago First USA Peoplesoft ERP/Oracle system in existance at this time.

o For an international publisher led the year 2000 lab for software remediation compliance.

Jan 94 -Jan 98 Lead Architect International Harvester (Navistar)

o Daily responsibility for administration of 100+ Oracle/Informix/DB2/SQL Server databases. Responsible for

Baan ERP/SCM manufacturing applications and databases. Created Sales, Marketing and Finance Data

Warehouse executive reports.

May 92 -Jan 94 Technical Specialist Boston Chicken

o Provide ongoing support for 12 corporate databases. Create run book and a set of standards for ongoing

support and maintenance functions of corporate databases. Install and provide business unit support for

Lawson Financial System. Upgrade and provide support for a new version of ADP Payroll systems.

Jan 89 –May 92 Senior Systems Analyst Globe Glass

o Provide ongoing support for 100 corporate marketing, finance and sales databases. Team leader for data

modeling group. Automate data acquisition processes.

Jan 86 –Jan 89 Programmer Analyst Sales Force Companies

o Responsible for 700 POS store systems. Responsible for daily aggregation of sales and product inventories.

Jan 81 –Jan 86 Programmer Analyst Panasonic

o Create second inventory warehouse management and sales forecast system in COBOL.

Education B.S., Math, Information Science, Roosevelt University Chicago, IL 1986

IRR Gulf War Veteran Desert Shield/Desert Storm 1994-2001

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